Novotel Lyon Centre-Confluence Bord de Saone

Hotels
•
Novotel
8.3 (4383 reviews)
3, rue Montrochet , Lyon , FR
+33 4 37 23 64 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Excellent location (near metro, mall, waterfront, good transport links)
Friendly, attentive staff
Comfortable beds and generally comfortable/spacious rooms
High-end room materials and Rituals toiletries
Parking available and convenient for transit/shopping
Pleasant views and terrace breakfast
Cons:
Dirty carpets/moquette and moisture stains in some rooms
Restaurant food quality and service complaints (including overpriced/poor fries)
Shower screen/privacy issue
Hotel/rooms showing age; some need renovation
DJ noise affecting nights; heating not always turned on
Operational issues: taxi mix-up, parking intercom not answered, broken towel bar, disappointing bed base

Categories

Cleanliness
7.2
Mixed: some guests report clean rooms, but multiple comments note very dirty carpet/moquette, moisture stains on walls and general signs of ageing — cleanliness is a clear area for improvement.
Service
8.6
Generally positive: staff frequently described as friendly, welcoming and attentive; isolated negatives include a taxi mix-up, poor restaurant service and occasional parking/intercom responsiveness issues.
Location
9.2
Strong: repeatedly praised for excellent location — near metro, shopping centre, waterfront, good public transport links and convenient for transit and sightseeing.
Room Quality
7.8
Mixed: many guests cite comfortable beds, spacious/nice rooms and high-end materials (Rituals products), but issues include confined layouts for families, disappointing bed base, visible moisture and shower privacy concerns.
Amenities
8.3
Positive overall: useful amenities noted (paid parking, minibar snacks, ferry access, quality toiletries), though some guests find carpets unhygienic and noise (DJ) affected enjoyment.
Value for Money
8
Generally fair: many guests feel the hotel offers good value and location convenience; however, food pricing/quality (e.g., expensive poor fries) and occasional service issues reduce perceived value for some.
Food and Beverage
7.5
Below-par in places: a number of strong complaints about restaurant food quality and service ('catastrophic' service, poor fried potatoes), though breakfast on the terrace and some dining moments were appreciated.
Overall Experience
9.8
Overall very positive: many guests describe a pleasant, serene stay with excellent location and attentive staff; despite several operational and room-related negatives, the hotel remains a preferred choice for repeat stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Panoramic River Views and Convenient Location
Novotel Lyon Confluence offers stunning river views from its terrace and bar, providing a picturesque setting in the heart of Lyon. Situated on the Saône River, guests can easily access the city's attractions, including the old town, thanks to the nearby Vaporetto Station.

Modern Comforts and Amenities
Each spacious room at Novotel Lyon Confluence is equipped with free WiFi, satellite TV, air conditioning, and soundproofing for a comfortable stay. Some rooms even feature an iPod docking station, ensuring guests have everything they need for a relaxing visit.

Delicious Dining Options and Nearby Attractions
Guests can enjoy international cuisine at the hotel's restaurant or opt for breakfast served daily. With meals available indoors or on the terrace, visitors can savor their dining experience. Additionally, the hotel's proximity to the Musée des Confluences and Lyon Perrache Train Station makes exploring the city a breeze.

Experience the perfect blend of comfort and convenience at Novotel Lyon Confluence - book your stay now for an unforgettable Lyon getaway!

Important information:

Please note that the policy rule about one child under 16 staying in existing beds only applies to the Superior Double Room with Bath.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that the car park is accessed via 5 rue Paul Montrochet.

The pet supplement is €20 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.3
Based on 4383 reviews
Cleanliness: 7.2
Service: 8.6
Location: 9.2
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9.8
N
Norbert • family_with_children • de
9
2026-10-31 • via Nuitee
K
Kraus • family_with_children • ch
9
2026-10-31 • via Nuitee
M
Magda • couple • pl
6
2026-10-30 • via Nuitee
A
Athanasopoulos • family_with_children • dk
9
Very good hotel in a great area
Pros:

Great location, close to the metro and mall.
The room was clean and the beds were comfortable.

Cons:

A little bit confined for a family of 3.

2026-10-30 • via Nuitee
G
Gherendi • couple • ro
10
Pros:

All good!

2026-10-29 • via Nuitee
J
Jean • solo_traveller • fr
8
2026-10-28 • via Nuitee
E
Eric • couple • fr
9
2026-10-27 • via Nuitee
Y
Yann • couple • fr
9
2026-10-26 • via Nuitee
X
Xavier • family_with_children • fr
7
Cons:

Hotel vieillissante les chambres vont bientôt devoir être rénovée

2026-10-26 • via Nuitee
V
Virginie • couple • fr
9
Pros:

très joli chambre, spacieuse et confortable. Lit très confortable et quartier calme

2026-10-26 • via Nuitee
F
Francois • couple • fr
9
Pros:

La salle de bain, la vitre de la douche qui ce teinte avec une pression sur un interrupteur, les matériaux haut de gamme de l'hôtel et de la chambre. Les produits Rituals exceptionnels.

Cons:

Le sommier du lit est très décevant voir nul par rapport au reste.

2026-10-26 • via Nuitee
P
Prisca • couple • nl
10
2026-10-25 • via Nuitee
P
Philip • family_with_children • ch
7
Pros:

Freundliches Personal und tolle Lage praktisch mittem im Shopping-Center.

Cons:

Am Samstag Abend DJ Musik direkt unter unserem Zimmer. Sehr laut bis 23:00. Eigentlich haben wir nicht geplant, dass unsere Kinder bis spät am Abend im Hotelzimmer noch eine Diskoparty machen müssen.

2026-10-25 • via Nuitee
M
Miriam • couple • it
7
2026-10-22 • via Nuitee
S
Sara • couple • nl
9
2026-10-21 • via Nuitee
S
Saeed • couple • ae
10
2026-10-20 • via Nuitee
R
Rämon • solo_traveller • nl
10
2026-10-19 • via Nuitee
M
Maini • family_with_children • ch
8
2026-10-19 • via Nuitee
R
Rämon • solo_traveller • nl
10
2026-10-19 • via Nuitee
E
Emmanuelle • solo_traveller • ch
8
2026-10-18 • via Nuitee