Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small rooms
Basic breakfast

Categories

Cleanliness
7.66
Some reviews mention hygiene issues, indicating a need for improvement.
Service
9.13
Repeatedly praised for the friendliness and attentiveness of the staff.
Location
8.67
Good location close to attractions and public transport.
Room Quality
7.62
Rooms mentioned as small and lacking sound insulation.
Amenities
8.15
Amenities like breakfast and snacks are appreciated but could be better.
Value for Money
8.61
Perceived good value given location and included breakfast.
Food and Beverage
7.66
Breakfast described as basic and could use improvements.
Overall Experience
8.13
Guests had a positive overall experience despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:51

Property Description

Modern Rooms with Free Wi-Fi Access
City London Hotel, just a 10-minute walk from South Bank, boasts modern rooms with bare wooden floors, free Wi-Fi, and complimentary mineral water.

Convenient Location
Located a short distance from Elephant & Castle Underground Station, our hotel offers easy access to popular attractions such as Tate Modern, London Eye, and Ministry of Sound nightclub.

Complimentary Breakfast and Fast Food Options
Start your day with a complimentary continental breakfast or opt for a heartier English breakfast for a nominal fee. Indulge in fast food and light snacks available at the hotel for a quick and convenient dining option.

Book your stay at City London Hotel now to experience comfort, convenience, and exceptional service during your visit to London!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 3390 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
D
Darioaag • couple • it
8
Peccato per la colazione deludente.
Pros:

Camera piccola senza armadio, ma con aria condizionata, frigorifero, ferro da stiro e asse, phon, bollitore con bustine di tè e caffè, acqua, frutta e biscotti ogni giorno. Pulizia giornaliera accettabile.

Cons:

Il lavandino del bagno è davvero molto piccolo e vecchio anche se ci sarebbe spazio per uno più grande. Le tende non sono completamente oscuranti e dalla porta della camera filtra la luce sempre accesa del corridoio, ma con tappi e mascherina il problema si risolve. La colazione è stata deludente: l'unico pane fornito è quello confezionato da supermercato per toast che facendolo tostare nell'apposita macchina diventa commestibile. Anche "brioches" ( niente torte o altre cose dolci) , marmellate e succhi sono industriali e pessimi. Ci sono uova al tegamino e sode, ma mancano salumi e formaggi di qualità. Le bevande calde sono accettabili. I due tipi di yogurt sono buoni. Voto 8 per il prezzo "accettabile" di 500 euro per 2 persone per tre notti e la relativa vicinanza alle fermate dei bus.

2026-07-25 • via Nuitee
D
Dmitry • solo_traveller • gb
5
Cons:

The towel smelled like vomit

2026-07-25 • via Nuitee
C
Claudia • solo_traveller • de
8
Pros:

Lage
Klimaanlage

Cons:

Zu kleines Bett

2026-07-25 • via Nuitee
B
Barry • couple • gb
10
Excellent choice
Pros:

Excellent location. Can be reached by a ten minute walk from the underground station.
The room was quiet, clean and well provided. Comfortable space for one or two people without too much luggage.
Coffee and tea making facilities were welcome, as well as biscuits and free bottled water.
The reception on arrival was excellent, with a flower gift as well as fruit juice and sweets.
Breakfast was very abundant, with a choice of cold and hot foods and drinks. Eva’s service and attention to detail were superb.
We will certainly return.

2026-07-25 • via Nuitee
A
Andre Felipe • couple • br
8
Pros:

Ficamos pouco no quarto. Objetivo era ter um lugar pra dormir, tomar um banho e tomar um café da manhã.
Amei as opções de ter Nutella e o queijo processado da vaquinha, café da manhã com bastante opções.

Cons:

O quarto é pequeno, até aí o OK, mas o box do banheiro é minúsculo, vc tá tomando banho e o corpo bate no registro pra fechar a água. A cama é tamanho padrão e o colchão simples. Mas como a gente ficou o dia inteiro na rua batendo perna, quando chegava no quarto já capotava. Kkk

2026-07-24 • via Nuitee
J
Jill • solo_traveller • nl
7
Wat je verwacht van een citytrip hotel
Pros:

Het personeel was super aardig

Cons:

Enorm harde bedden en kleine badkamer

2026-07-24 • via Nuitee
R
REINO • solo_traveller • fr
8
Pros:

Le personnel est aux petits soins, discret et disponible.
C'est très propre et la literie est confortable, climatisation . Eau, thé et fruits chaque jour dans la chambre.
Le petit déjeuner inclus simple mais tout à fait suffisant pour nous, sucré salé.
Assez central pour toutes les activités en ville, très proche du mercato métropolitano pour apéro et dîner après une journée chargée.

Cons:

Ma fille est sensible à la lumière la nuit et moi au bruit. Rien qui dérange si on a un bandeau et des boules quies.
Au final hôtel très calme

2026-07-24 • via Nuitee
Z
Zhorzh • couple • bg
9
2026-07-23 • via Nuitee
P
Pettersen • solo_traveller • no
8
2026-07-23 • via Nuitee
N
Nunzia Maria • family_with_children • it
9
2026-07-23 • via Nuitee
F
Federica • extended_group • it
8
Pros:

Personale disponibile, ottima colazione

Cons:

Bagno piccolo

2026-07-23 • via Nuitee
M
Malini Ranganathan • couple • fr
5
Pros:

Emplacement

Cons:

Accueil pas,terrible
Chambre petite
Lit horrible

2026-07-23 • via Nuitee
N
Natálie • family_with_children • cz
8
I enjoyed our stay and I'd come back again.
Pros:

I liked quiet location. Also the staff was very kind.

Cons:

The breakfast could be more varied.

2026-07-23 • via Nuitee
D
Dunja • family_with_children • hr
8
Pros:

Osoblje.

Cons:

Doručak je oskudan i nema puno izbora.

2026-07-23 • via Nuitee
E
EKREM • solo_traveller • tr
9
Pros:

Görevliler çok kibar ve ilgililer. Resepsiyonda müşterilere verilen şişe su, meyve ve bisküvi var. Girişte-çıkışta alabiliyorsunuz.

Cons:

Tek kişilik odada kaldım. Tuvalet küçüktü.

2026-07-22 • via Nuitee
F
Florian • solo_traveller • fr
7
Pros:

Emplacement

Cons:

Taille chambre

2026-07-22 • via Nuitee
C
cyrille • solo_traveller • fr
10
Pros:

La gentillesse du personnel
L emplacement

2026-07-22 • via Nuitee
V
Vincenzo • solo_traveller • it
10
Pros:

Everything 👍😀

2026-07-21 • via Nuitee
R
Romina • couple • cl
7
2026-07-21 • via Nuitee
L
luca • couple • it
10
Ottima struttura
Pros:

Lo staff è gentilissimo e la struttura è molto pulita

2026-07-21 • via Nuitee