Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small rooms
Basic breakfast

Categories

Cleanliness
7.66
Some reviews mention hygiene issues, indicating a need for improvement.
Service
9.13
Repeatedly praised for the friendliness and attentiveness of the staff.
Location
8.67
Good location close to attractions and public transport.
Room Quality
7.62
Rooms mentioned as small and lacking sound insulation.
Amenities
8.15
Amenities like breakfast and snacks are appreciated but could be better.
Value for Money
8.61
Perceived good value given location and included breakfast.
Food and Beverage
7.66
Breakfast described as basic and could use improvements.
Overall Experience
8.13
Guests had a positive overall experience despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:51

Property Description

Modern Rooms with Free Wi-Fi Access
City London Hotel, just a 10-minute walk from South Bank, boasts modern rooms with bare wooden floors, free Wi-Fi, and complimentary mineral water.

Convenient Location
Located a short distance from Elephant & Castle Underground Station, our hotel offers easy access to popular attractions such as Tate Modern, London Eye, and Ministry of Sound nightclub.

Complimentary Breakfast and Fast Food Options
Start your day with a complimentary continental breakfast or opt for a heartier English breakfast for a nominal fee. Indulge in fast food and light snacks available at the hotel for a quick and convenient dining option.

Book your stay at City London Hotel now to experience comfort, convenience, and exceptional service during your visit to London!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.2
Based on 3574 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
N
Nadine • solo_traveller • de
9
Pros:

Super Lage, freundlicher Service. Gutes Preis-Leistungs-Verhältnis.

Cons:

Frühstück war sehr einfach. In den Zimmern wären Schränke oder eine Kommode hilfreich gewesen, aber für kurze Aufenthalte war es kein Problem.

2026-09-19 • via Nuitee
S
Sabine • solo_traveller • de
7
Pros:

Personal war zuvorkommend

Cons:

Erdgeschoss war laut

2026-09-19 • via Nuitee
A
Arkadiusz • family_with_children • pl
7
2026-09-19 • via Nuitee
G
Gerhard • couple • at
7
Gute Lage sehr kleine Zimmer
Pros:

Es war sehr Zentral gelegen.

Cons:

Die Zimmer sind sehr sehr klein, es ist zwar alles da, der Safe funktionierte auch nicht. Wir haben es gemeldet aber funktionierte trotzdem nicht. Frühstück war okay.
Für 3 Nächte in Ordnung. Länger möchte ich es nicht.

2026-09-19 • via Nuitee
J
Jürg • solo_traveller • ch
7
Pros:

Die Lage und der Preis.

Cons:

Zimmer sind in die Jahre gekommen und sehr klein. Kein Stauraum um Kleider zu versorgen. Morgenessen war sehr bescheiden, kaum eine Auswahl.

2026-09-19 • via Nuitee
P
Paolo • couple • it
7
2026-09-18 • via Nuitee
F
Franco • solo_traveller • it
7
2026-09-18 • via Nuitee
K
kneissel • couple • us
6
Cons:

The room was VERY small. Almost no room to walk around the beds. The bathroom light and refrigerator did not work.

2026-09-18 • via Nuitee
A
Antonio • solo_traveller • nl
6
2026-09-18 • via Nuitee
N
Nadia • couple • it
7
É’ andata 👍
Pros:

La cortesia dello staff sempre gentili sorridenti disponibili

Cons:

Colazione triste

2026-09-17 • via Nuitee
C
Carlos Eduardo • solo_traveller • ar
10
Pros:

Excelente todo, el personal de 1ra

Cons:

Nada

2026-09-17 • via Nuitee
ÖMER • solo_traveller • tr
5
Cons:

Oda çok küçüktü

2026-09-15 • via Nuitee
A
ANA • extended_group • co
10
MUY BIEN MUY COMODA MUY CENTRAL
Pros:

YES

2026-09-15 • via Nuitee
F
Fethi • couple • gb
10
2026-09-15 • via Nuitee
W
William • couple • gb
1
Absolutely Horendeous
Pros:

Absolutely nothing

Cons:

I paid £177.39 for me & my wife after a long flight from Vancouver Bc & you could not swing a cat in the room… will not be booking with Booking.Com until I get a total refund.

2026-09-15 • via Nuitee
C
Craig • solo_traveller • mt
3
Pros:

Nothing

Cons:

The room, the staff , the noise.

2026-09-15 • via Nuitee
R
rodriguez sereno • solo_traveller • es
10
Pros:

Un hotel muy bonito y bien ubicado

Cons:

Un poco el suelo sonaba mucho , pero muy bien

2026-09-14 • via Nuitee
S
Sanna • solo_traveller • fi
8
2026-09-14 • via Nuitee
M
Marco • family_with_children • it
8
2026-09-14 • via Nuitee
D
Diane • extended_group • de
7
Für einen Städtetripp sehr gut geeignet.
Pros:

Zentrale, dennoch ruhige Lage, unweit von vielen Sehenswürdigkeiten. Gute Busanbindung. Freundliches hilfsbereites Personal. Immer Wasser zum Trinken vorhanden.

Cons:

Zimmer sehr klein und ohne Schrank. Bei drei Frauen sehr beengt.
Frühstück eintönig, aber man wird satt 😉.

2026-09-14 • via Nuitee