Hotel Pan Americano

Hotels
7.4 (239 reviews)
Rua Augusta, 778 , Sao Paulo , br

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff service
Good breakfast variety
Spacious rooms
Cons:
Poor cleanliness
Inadequate Wi-Fi
High noise levels

Categories

Cleanliness
5.73
Reviews indicated issues with cleanliness and maintenance.
Service
8.7
Staff were consistently noted for being polite and helpful.
Location
8.74
The hotel's location was praised for convenience and access.
Room Quality
7.19
Rooms were spacious, though some amenities were lacking.
Amenities
6.22
Wi-Fi service was criticized, and some other amenities need improvement.
Value for Money
6.68
The price is perceived as high for the quality of services provided.
Food and Beverage
7.23
Breakfast was generally good but with room for improvement on variety.
Overall Experience
8.7
Overall satisfaction reported, with specific areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:45

Property Description

Swim, Surf, and Park

Pan Americano, nestled on Augusta Street, offers a prime location near São Paulo's key Convention and Cultural Centers. Guests can unwind in the swimming pool, stay connected with Wi-Fi, and enjoy the convenience of parking facilities.

Artistic Comfort

The rooms at Hotel Pan Americano boast a blend of neutral colors and tasteful artwork, creating a serene ambiance. Equipped with modern amenities like air conditioning, flat-screen TV, and minibar, the rooms ensure a comfortable stay. Additionally, room service and a 24-hour front desk cater to guests' needs promptly.

Gastronomic Delight

Indulge in a sumptuous buffet breakfast at Pan Americano's exquisite restaurant, offering an array of cakes, pastries, juices, and fruits. Perfect for starting the day on a delicious note.

Book your stay at Pan Americano now and experience the best of São Paulo's hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 239 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 6.22
Value for Money: 6.68
Food and Beverage: 7.23
Overall Experience: 8.7
E
erico dahlgren • solo_traveller • ar
8
Pros:

La ubicacion.

Cons:

Desayuno No incluido. Tv no utilizable

2026-06-06 • via Nuitee
M
Marioly • couple • bo
9
mi estadia estuvo buena, fui a un curso y mis necesidades fueron suplidas
Pros:

me gusto el espacio, es bastante comodo y el desyuno estaba bueno

2026-05-30 • via Nuitee
A
Adriano • solo_traveller • br
9
2026-05-27 • via Nuitee
J
JOSE CARLOS GOMES DA SILVA • solo_traveller • br
8
2026-05-22 • via Nuitee
W
WFTiû • solo_traveller • br
7
Cons:

Internet horrível

2026-05-21 • via Nuitee
O
Oliveira • solo_traveller • br
9
2026-05-20 • via Nuitee
S
Sergio • couple • br
7
2026-05-20 • via Nuitee
H
Helton Pires • solo_traveller • br
10
2026-05-20 • via Nuitee
A
Antonio • solo_traveller • br
9
Satisfação atendida.
Pros:

Atendimento dos funcionários no check in e rapidez.

Cons:

sem registros

2026-05-16 • via Nuitee
M
MARLY • couple • br
6
2026-05-15 • via Nuitee
D
Douglas Vitor • extended_group • br
10
Prático, atendimento rápido e cordial.
Pros:

Localização do hotel, atendimento de todos os funcionários.

Cons:

Não houve nada que me desagradasse

2026-05-14 • via Nuitee
E
Edson • couple • br
1
Pros:

Não gostei de nada hotel velho, cama velha, travesseiro velho acho que tem 20 de uso, banheiro ainda tem vaso bidê coisa de 50 anos atrás, parte do chuveiro que feio tem uma banheira tem que entrar nela pra ligar o chuveiro, nota 0, não tive coragem de ficar lá pedir reembolso das diárias, ali precisa de uma reforma

2026-05-07 • via Nuitee
A
Alexandre • solo_traveller • br
8
Acessível
Pros:

Localização

Cons:

Tudo muito bom

2026-04-27 • via Nuitee
D
Da Silva Fagundez • solo_traveller • uy
7
2026-04-25 • via Nuitee
C
Ciro • solo_traveller • br
10
Pros:

Tudo perfeito

Cons:

Tudo perfeito

2026-04-22 • via Nuitee
R
Reis • solo_traveller • br
7
2026-04-19 • via Nuitee
W
WILSON GUILHERME RAMALHO DA SILVA • solo_traveller • br
6
Razoável.
Pros:

1a. de 3 noites em quarto mal mantido (sem ar condicionado e sem TV). Não deveria estar disponibilizado.

Cons:

Tive que reportar 2 vezes a situação para que fosse corrigida.

2026-04-17 • via Nuitee
D
David • couple • br
1
péssima
Pros:

Horrível Horrível esse Hotel, super antigo , ar condicionado antigo, quarto fede a morfo, banheiro ruim, tudo ruim. Odiei

2026-04-17 • via Nuitee
R
Rosana • solo_traveller • br
3
Pros:

Funcionários excelentes.
Estacionamento muito bom

Cons:

Barulhos dos arredores a noite inteira.
Colchão e travesseiro péssimos

2026-04-17 • via Nuitee
V
Viviane • solo_traveller • br
5
Experiencia ruim.
Pros:

localizaçao

Cons:

Colchão e travesseiros ruins. Não possui ferro de passar roupa (nenhum), e o secador de cabelo não apropriado para uso, de tão ruim. Muito fraco e pequeno. Pelo valor da diária, o mínimo deveria ter um ferro de passar (pode ser para compartilhar), e um secador de cabelo decente. O cafe da manha também deixou a desejar. Produtos de baixa qualidade (bolos, quitandas). Só deu para comer pao frances com queijo. Os pratos também estao danificados (com avarias) o que traz uma impressao ruim, de descuido.

2026-04-15 • via Nuitee