Hotel Gran Via Veracruz

Hotels
8.5 (1247 reviews)
Salvador Diaz Miron, 1572 , Veracruz , MX
+52 229 980 8410

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited food options
Inconsistent service in some areas

Categories

Cleanliness
7.96
Several mentions of cleanliness issues, including roaches in rooms and old sheets.
Service
9.43
Overall positive feedback about the staff being friendly and helpful.
Location
9.47
Many reviews highlighted the convenient location near the bus terminal.
Room Quality
8.42
Rooms were comfortable and spacious, though some issues were noted.
Amenities
7.95
Amenities mentioned lack variety and quality, particularly the pool and buffet.
Value for Money
8.91
Good price for the location, but some complaints about cleanliness affect value.
Food and Beverage
6.96
Limited options at the buffet and inconsistent food quality noted.
Overall Experience
8.93
Most guests were satisfied despite some issues and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:34

Property Description

Luxurious Spa and Outdoor Pool
Indulge in relaxation at the Gran Vía's spa with a fitness center, sauna, and rejuvenating massage services. Take a refreshing dip in the outdoor pool for the ultimate unwind.

Modern Rooms with High-Tech Amenities
Experience comfort and convenience in the hotel's modern rooms equipped with plasma cable TV, free Wi-Fi, and a work desk. Enjoy a restful night on plush carpeted floors.

Convenient Central Location
Located in central Veracruz, a short stroll from the Benito Juárez Auditorium and a quick drive from the airport, Hotel Gran Vía offers easy access to both leisure and business destinations.

Book your stay at Hotel Gran Vía now for a perfect blend of luxury and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Location

Guest Reviews

8.5
Based on 1247 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 6.96
Overall Experience: 8.93
V
Vivanco González • extended_group • mx
10
2026-11-05 • via Nuitee
V
VICTOR • extended_group • mx
6
Pros:

La ubicación está bien y tiene estacionamiento

Cons:

Menu para desayunar pésimo, caro y poca variedad, además solo pago en efectivo

2026-11-01 • via Nuitee
J
Jorge • solo_traveller • mx
10
2026-11-01 • via Nuitee
A
Alfredo • family_with_children • mx
7
Pros:

La ubicación

Cons:

El servicio del personal

2026-11-01 • via Nuitee
S
soto • couple • mx
10
Pros:

La atención del personal y la ubicación que es excelente

2026-10-30 • via Nuitee
A
Alanis Solis • family_with_children • mx
9
Pros:

No me ofrecieron nada.

2026-10-12 • via Nuitee
Y
Yañez hernandez • solo_traveller • mx
8
2026-10-10 • via Nuitee
O
Osto espejo • solo_traveller • mx
4
2026-10-08 • via Nuitee
F
Felipe Luciano • solo_traveller • mx
9
Pros:

Ubicacion y relación precio calidad

2026-09-09 • via Nuitee
V
vanessa • solo_traveller • mx
10
Pros:

Todo es mi hotel favorito

2026-08-24 • via Nuitee
L
Luz • solo_traveller • mx
8
2026-08-22 • via Nuitee
M
MARIA DEL CARMEN • solo_traveller • mx
1
Pros:

Pésimo servicio, sin servicio de elevador, el maletero no quiere cargar😭

Cons:

Pésimo servicio.Exijo sanción para este hotel que engaña a los clientes.

2026-08-12 • via Nuitee
A
Anel Iarim • family_with_children • mx
1
Pido reenvolso
Pros:

No , ni siquiera entré tuve que cancelar

Cons:

No no me dieron acceso

2026-08-10 • via Nuitee
Y
Yolanda • solo_traveller • mx
10
Pros:

Las habitaciones muy amplias e iluminadas

Cons:

Cuando fui, no funcionaba el elevador

2026-08-06 • via Nuitee
R
Romi85 • solo_traveller • mx
10
Recomendable
Pros:

La ubicación esta excelente!

Cons:

El colchón es un poco duro e incómodo,

2026-07-24 • via Nuitee
A
Alejandra • solo_traveller • mx
10
2026-07-23 • via Nuitee
V
Vianey • solo_traveller • mx
10
2026-07-22 • via Nuitee
J
Jose Andres • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Estacionamiento y buffet

2026-07-22 • via Nuitee
J
Jose Francisco • solo_traveller • mx
7
2026-07-21 • via Nuitee
G
Garcia Avila • solo_traveller • mx
10
Pros:

Las instalaciones, limpieza, y ubicación

2026-07-20 • via Nuitee