Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Beautiful views
Cons:
Noise from rooms
Issues with cleanliness

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness and conditions like cobwebs and odors.
Service
8.93
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
8.47
The location received positive remarks for its views, despite some concerns about noise.
Room Quality
7.42
While many rooms were appreciated for their views, there were mentions of issues like size and noise.
Amenities
7.95
Generally satisfactory amenities, though some rooms had issues like poor WiFi and defective TV.
Value for Money
8.41
Good value for the quality of the stay as highlighted in several reviews.
Food and Beverage
7.96
Food quality was often praised, especially breakfast.
Overall Experience
7.93
Overall, a satisfactory experience with a mix of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:22

Property Description

Lakefront Location and Stunning Views:
Hotel Grotto Bagat is a charming retreat nestled on the shores of picturesque Lake Lugano, offering some rooms with breathtaking lake views.

Modern Comforts and Amenities:
Each spacious room features cool tiled floors, an LCD TV with satellite channels, and a private bathroom with a shower and hairdryer. Guests staying in lake-view rooms can also enjoy a private balcony for a truly relaxing experience.

Delicious Dining Options and Nearby Attractions:
Indulge in local cuisine at the on-site restaurant, with the option to dine al fresco during pleasant weather. Explore the area with ease, as the hotel offers free parking and is conveniently located just 1 km from the popular beach of Lido Lavena and a short drive from Ponte Tresa in Switzerland's Canton Ticino.

Experience tranquility and comfort at Hotel Grotto Bagat – book your stay now for a memorable lakeside getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1818 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
N
Nurhan • couple • ch
8
2026-05-30 • via Nuitee
U
udo • couple • de
7
Ein sehr freundliches und nettes Personal, welches man empfehlen kann.
Pros:

Das Frühstück war einfach aber völlig ausreichend und sehr nett angerichtet. ein guter Kaffee wurde immer frisch serviert. der frische Kuchen war sehr zu empfehlen.

2026-05-26 • via Nuitee
C
cyril • extended_group • ch
8
Très beau séjour
Pros:

L emplacement bien situé pour visiter la region

Cons:

La route devant l hôtel

2026-05-26 • via Nuitee
M
Maya • solo_traveller • ch
8
2026-05-23 • via Nuitee
J
Jonas • family_with_children • ch
10
2026-05-23 • via Nuitee
W
willem • solo_traveller • nl
9
relaxt en cultuur
Pros:

vriendelijk personeel die genoeg info gaf als je daar om vroeg
Goede bedden en uitstekende bad kamer
Ontbijt is goed en voldoende, en het hotel heeft een eigen restaurant en gratis parking
het hotel is op korte afstand van het dorp centrum, en van de grens met Zwitserland 1½ km
Mooi uitzicht uit de kamer op het meer

Cons:

Ik ben wat teleurgesteld in het avond eten, een droge en te hard gebakken snitzel, daar lagen 5 slappe gebakken aardappel schijfjes bij zonder groente.
Tijdens de lunch en het diner staat het parkeer terrein vol met auto's en heb je pech dat jij niet kan parkeren
Het hotel heeft geen lift, en veel stekkers op het bureau, zeer gevaarlijk
Airco werkte niet en raam kan niet open door het lawaai van het verkeer en de diner gasten onder mijn kamer

2026-05-23 • via Nuitee
I
Ingeborg • couple • de
7
2026-05-22 • via Nuitee
L
Lukas • family_with_children • cz
8
2026-05-22 • via Nuitee
A
Andrea • solo_traveller • it
10
Soggiorno perfetto
Pros:

Struttura curata e in posizione fantastica, affacciata sul Lago di Lugano.
Personale cordialissimo, professionale e molto attento alle esigenze degli ospiti.
Ristorante ottimo, pietanze ben preparate.

2026-05-21 • via Nuitee
M
Murielle • couple • fr
5
Bon emplacement mais très déçu par la Chambre
Pros:

Le parking la proximité du lac et le petit déjeuner
Pizzeria de l’hôtel très bonne pizza

Cons:

Malheureusement, nous avons eu une chambre qui donnait côté cuisine et nous avons été dérangé par l’aération de celle-ci qui faisait énormément de bruit. Il a d’ailleurs fallu demander qu’il coupe l’aération afin de pouvoir dormir.

Le balcon de la chambre n’est pas privatif tout le monde y a accès et nous avons eu la désagréable surprise d’avoir quatre ouvriers qui travaillaient devant notre fenêtre des 8 h le matin
Nous avons dû laisser les volets fermés ainsi que la porte fenêtre afin d’avoir de l’intimité

Et le réfrigérateur dans la chambre ne faisait pas de froid
La salle de bain est grande, mais il manquait de quoi étendre les serviettes pour les faire sécher après la douche

2026-05-20 • via Nuitee
S
Sabine • family_with_children • fr
9
Pros:

Très bien accueilli, chambres agréables avec vue sur le lac

Cons:

Rien

2026-05-19 • via Nuitee
H
Hoppenkamps • solo_traveller • de
8
Pros:

Nettes Personal, super Blick auf See

Cons:

Badezimmer bißchen eng

2026-05-18 • via Nuitee
L
Lucienne • solo_traveller • de
8
2026-05-16 • via Nuitee
A
Ana Carolina • couple • br
10
Amazing
Pros:

Location and view are the best! Bed was comfortable, room very spacious, they even let some free water for us. Excellent restaurant for dinner and breakfast.

2026-05-15 • via Nuitee
M
Marine • couple • ch
7
2026-05-14 • via Nuitee
H
Hans • couple • nl
9
Pros:

Prima overnachting, we kwamen ‘s avonds rond 21.30 aan en konden nog heerlijk laat eten, een aanrader

2026-05-13 • via Nuitee
J
Julia • family_with_children • de
7
Für den Preis ok, aber wir haben schon schöner übernachtet.
Pros:

Gutes Frühstück, das Zimmer war ebenfalls ok und obwohl die Rezeption nicht besetzt war konnten wir über einen hinterlegten Schlüssel das Zimmer beziehen - Organisation war also gut.

Cons:

Bis auf das Bezahlen quasi kein Kontakt zum Personal. Hätten wir fragen oder Anliegen gehabt, wäre niemand da gewesen an den wir uns hätten wenden können. Zimmer ok, Betten auch aber schon alles sehr in die Jahre gekommen.
Der Fairness halber muss man sagen, dass es stark regnete als wir dort waren und wir daher die wirklich tolle Terrasse nicht nutzen konnten. Das hätte den Aufenthalt sicher deutlich aufgewertet.

2026-05-13 • via Nuitee
M
Monica • couple • it
9
Pros:

Buona colazione a buffet dolce e salato.

Cons:

Nel ristorante molto carino e ottimo come cibo, darei una maggiore attenzione alla manutenzione di porte ecc. nei bagni.

2026-05-12 • via Nuitee
T
Thompson • couple • gb
7
Pros:

Good food at both breakfast and dinner.

2026-05-11 • via Nuitee
A
Arvid • couple • se
10
Pros:

Very nice personnel.

Had an aperol in the sun at 18. Perfect.

Good breakfast.

Simple but nice rooms.

Shared terrace which is a bit weird but we didnt mind it.

Well worth the price. We paid EUR 90 för a 3 bed room in early May.

2026-05-11 • via Nuitee