Hotel Riu Palace Maspalomas - Adults Only

Hotels
RIU Hotels & Resorts
9.1 (2248 reviews)
Avda. Tirajana, s/n , Maspalomas , es

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Excellent location
Clean common areas
Cons:
Issues with cleanliness in some areas
Gym quality poor
Distance to the beach

Categories

Cleanliness
8.29
There were complaints about the cleanliness of blankets in one instance, but overall cleanliness was described positively.
Service
9.26
Most reviews praised the staff as friendly and accommodating.
Location
9.8
Several reviews highlighted the excellent location, particularly its walkable access to bars and restaurants.
Room Quality
8.75
Rooms were generally described positively, although there were issues with the accessibility and views in one case.
Amenities
8.78
Overall amenities were mentioned positively, though there were critiques regarding the gym.
Value for Money
9.24
Guests felt they received good value for their accommodations and meals.
Food and Beverage
9.29
The quality and variety of food at breakfast and dinner received high praise.
Overall Experience
9.36
The overall sentiment from multiple reviews indicated an exceptional experience and eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:50

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Indulge in the outdoor swimming pool, fitness centre, and lush garden at Hotel Riu Palace Maspalomas. The 24-hour front desk, restaurant, and terrace ensure a seamless stay, while free WiFi and evening entertainment add to the experience.

Elegant Rooms: Each room features a private balcony, modern bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even offer a cozy seating area, all adorned with premium bed linen and towels for your comfort.

Delightful Dining: Start your day with a delicious buffet breakfast overlooking the beach. Explore nearby attractions like Playa del Ingles Beach, Yumbo Centre, and Cita Shopping Center, all just a stone's throw away.

Experience unparalleled luxury at Hotel Riu Palace Maspalomas - Adults Only. Book your stay now for an unforgettable getaway.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.


Please note that it is mandatory for all men to wear long pants to access the restaurant for dinner.

Please note that at the restaurants appropriate dress code is required for dinnerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 2248 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
S
Stephen couple ie
9
Fabulous hotel, excellent food and staff are exceptional
Pros:

Modern and fancy reception, staff are exceptional and very friendly. Food was very nice, tasty and fresh. Lots of varieties of food throughout the week. Cleanliness was brilliant.

Cons:

Ice machine was broken on our wing of the hotel and there was no ice machine on the 1st floor where we were, we had to go to the other wing which was far from our room for ice. We were given a ground floor room upon arrival with zero views, we had requested a high up room with nice views we know we didn’t pay extra for sea view but still when staying 10 nights we would have preferred a nice room. We said it to reception and they moved us the following day to a room on 1st floor which was perfect for us. No courtesy water at dinner was a shame, however it was there for breakfast. We still would have bought alcohol and soft drinks even if there was free water.

2026-07-18 via Nuitee
N
Natasa couple ch
9
2026-07-18 via Nuitee
M
Mario solo_traveller it
9
Pros:

Tutto è in particolare la struttura

Cons:

Nulla

2026-07-13 via Nuitee
D
Daniel couple ch
9
Pros:

Das essen, das Personal, Events

Cons:

Das besetzen der Liegestühle am Pool und das man dagegen nicht unternommen hat.

2026-07-13 via Nuitee
N
Noa solo_traveller nl
10
Fantastisch. Zeker een aanrader!
Pros:

Het was geweldig! Ik ging een week alleen opvakantie (als 25-jarige). Super personeel, ze maken graag een praatje met je. Resort en kamers zeer schoon. Het eten is perfect🙏🏻 Nog een pluspunt was dat er een dame bij de receptie Nederlands spreekt, dat vond ik bij het inchecken zeer prettig. Ik kom zeker een keer terug👍

Cons:

Geen minpunten.

2026-07-12 via Nuitee
M
Macarena couple es
10
Pros:

Tranquilidad y paz , la comida buenísima y el personal muy atento

2026-07-12 via Nuitee
I
Ingrid Andra solo_traveller ro
10
2026-07-12 via Nuitee
V
Valeria couple it
10
Soggiorno perfetto
Pros:

Dall’accoglienza si era capito che qua ci fosse un’atmosfera speciale. Infatti così è stato: buffet di colazione e cena veramente straordinari, piscina meravigliosa, posizione veramente clamorosa. Che dire poi del personale: preparato, serio, preciso e soprattutto gentile, sorridente e disponibile. Esperienza veramente stupenda e consigliata a chiunque!

2026-07-12 via Nuitee
P
Pamela couple gb
10
2026-07-11 via Nuitee
D
Diego couple ch
10
10/10! Amazing Hotel with outstanding Staff
Pros:

The staff is really exceptional!! WOW!

2026-07-11 via Nuitee
M
Marko Split solo_traveller hr
10
Fantastic
Pros:

All.

Cons:

Nothing.

2026-07-11 via Nuitee
T
Teresa couple es
10
Relax en un hotel
Pros:

La amabilidad de todo el personal, desde la camarera de pisos hasta el metre del restaurante pasando por los recepcionistas y todo el personal con el que te ves, siempre con una sonrisa y saludando.
Excelente limpieza
Comida variada y de calidad
Ubicación cerca de las dunas

Cons:

Quizá que los colchones eran muy blandos para nuestro gusto, lo dijimos y nos pusieron unos nuevos casi sin espera

2026-07-09 via Nuitee
A
Ana Delsy couple es
9
De manera general fantástico
Pros:

El trato del personal y la comida

Cons:

Que había hormigas en la terraza

2026-07-07 via Nuitee
G
Gil yuste family_with_children es
10
2026-07-07 via Nuitee
R
Rita Alexandra solo_traveller es
9
Pros:

Las instalaciones y la amabilidad de su personal.

Cons:

Que no tenga parking gratuito. Solo unas pocas en la entrada son gratis la mayoría para inválidos y 2 para eléctricos.

2026-07-05 via Nuitee
A
Abdulrahman couple dk
9
2026-07-05 via Nuitee
J
Jagshir couple gb
10
Very happy
Pros:

Was given a complimentary bottle of wine

2026-07-03 via Nuitee
M
Michael solo_traveller gb
10
Pros:

The hotel was an excellent location just metres from the famous Maspalomas dunes. The hotel staff where so friendly and welcoming honestly could not praise them enough!. The hotel was spotlessly clean from top to bottom and the food selection at meal services was excellent!. Can't wait to stay again!.

Cons:

Absolutely nothing i didn't like about our stay.

2026-07-03 via Nuitee
H
Hrafnhildur solo_traveller is
10
2026-07-01 via Nuitee
B
bochumer1209 solo_traveller de
10
Pros:

Es wird schwer sein jemals wieder in einem anderem Hotel zu entspannen.
Lage, Personal, die Ausstattung und das Essen waren fabelhaft.

Cons:

-

2026-07-01 via Nuitee