Hotel Nueva Granada

Hotels
8.8 (230 reviews)
Calle 12 # 3-17. Centro historico. , Santa Marta , co

listing image 1
Show all photos
Children allowed

Facilities

Air conditioning
Swimming pool
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice pool
Comfortable experience
Cons:
Cleanliness issues
Surrounding area concerns

Categories

Cleanliness
7.94
Some mentions of cleanliness issues, like cockroaches.
Service
9.41
Consistent positive feedback on staff being friendly and helpful.
Location
8.45
Good location, though some concerns about the surrounding area.
Room Quality
8.4
Rooms described as small and somewhat outdated, but comfortable.
Amenities
8.93
Amenities like pool and breakfast received positive remarks.
Value for Money
9.39
Perceived good value considering location and services provided.
Food and Beverage
8.94
Breakfast noted as good across multiple reviews.
Overall Experience
8.91
Overall positive experiences mentioned in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Colonial-Style Charm:
Hotel Nueva Granada, housed in a charming colonial-style house, offers a unique and picturesque setting for your stay in Santa Marta.

Relaxation and Comfort:
Featuring a patio, a swimming pool, and rooms with tiled floors, large wardrobes, and modern amenities, Hotel Nueva Granada ensures a comfortable and relaxing experience for all guests.

Convenient Location:
With Bolivar Square and Santa Marta Bay in close proximity, and just 15 km from Simon Bolivar Airport, Hotel Nueva Granada provides a convenient base for exploring the city and its surroundings.

Book your stay at Hotel Nueva Granada now for a delightful blend of colonial elegance and modern comfort.

Important information:

International travelers must provide their passport number in the Special Requests box upon booking.

Colombian travelers must provide a cellular phone number upon booking.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 230 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 8.91
M
Michelle • solo_traveller • cr
10
2026-05-29 • via Nuitee
J
Juan Alejandro • solo_traveller • co
9
Pros:

El Desayuno es muy rico, la piscina es pequeña pero justa y la ubicacion es buena aunque en la noche es mejor no salir o pedir un taxi que te lleve. y el personal es lo mejor del lugar!!

2026-05-24 • via Nuitee
M
Mirco • solo_traveller • ch
10
Très bien, proche de la zona Rosa, bien écouter les conseils de Javier, personnel formidable.
Pros:

Accueil formidable

Cons:

Juste faire un peu attention le soir, pas mal de personnes sans abri

2026-05-21 • via Nuitee
O
Omar • solo_traveller • co
10
2026-05-19 • via Nuitee
N
Nadia • solo_traveller • fr
10
Pros:

L'accueil, le lieux, l'emplacement proche de tout.

2026-05-19 • via Nuitee
S
sharon • solo_traveller • au
9
Great location comfortable & clean and very hospitable & helpful reception staff. Highly recommend
Pros:

Art decor hotel in the old city with great atmosphere. Near to restaurants cafes & beach. Very comfortable & clean with both AC & ceiling fan. Reception staff v helpful with travel advice. Kindly prepared an early breakfast for me before leaving for Tayrona National Park.

Cons:

Streets near hotel are empty around 9pm & advised by a guide is not safe to walk at night & to take a taxi.

2026-05-16 • via Nuitee
M
Manuel • solo_traveller • es
10
2026-05-14 • via Nuitee
M
Matteo • extended_group • it
9
Pros:

L'atmosfera accogliente e lo staff molto gentile

Cons:

Purtroppo la posizione è in una zona del centro un po' difficile. Meglio evitare di tornare da soli la sera.

2026-05-13 • via Nuitee
M
Maldonado • solo_traveller • pe
10
acogedor
Pros:

desayuno rico, siempre habia alguien en recepción dispuesto a ayudar, ubicacion centrica, piscina bien aseada, cuarto bien comodo y aseado. Lo recomiendo bastante, fue muy acogedor.

Cons:

el hotel estaba excelente, el problema es que si eres mujer, caminar a los alrededores en la noche es peligroso, sobretodo en el trayecto desde plaza bolivar al hotel, pero a veces hay policias que resguardan la zona, igual el dueño me aviso que tomara esas precauciones. Esto se resuelve yendo y viniendo en taxi o caminando acompañada.

2026-05-05 • via Nuitee
N
Nicole • solo_traveller • co
9
2026-05-04 • via Nuitee
L
Lyne • solo_traveller • ca
8
Rapport Qualité exceptionnel
Pros:

L'amabilité du personnel. Le décor. Le petit déjeuner.

Cons:

Le fait de pas avoir de lumière dans la chambre

2026-04-30 • via Nuitee
P
Peter • solo_traveller • us
10
Pros:

Nice place, breakfast was good and the inner courtyard with the pool and mango tree is a very pleasant place to spend time! Not an overly fancy place but has everything you need and is very tasteful.

2026-04-29 • via Nuitee
O
Olga • solo_traveller • pl
10
Loved my long term stay!
Pros:

It was my long term base in Santa Marta, what a perfect hotel for that, so relaxed, quiet, the patio was amazing, breakfast so tasty. I was working during my stay and the internet was spotless. Javier, the owner, is such a great person, as well as Jorge and the cleaning ladies, everyone very friendly and helpful! I highly recommend this hotel for anyone wanting to stay away from massive party hostels! Muchas gracias equipo!

Cons:

-

2026-04-20 • via Nuitee
S
Silke • solo_traveller • de
9
Pros:

Ich mochte den schön gestalteten Innenhof unter freiem Himmel mit Pool, Grün und verschiedenen Sitzecken sowie Hängematten.

Ein Ruhepool in der Stadt.
WLan ermöglicht hier auch bequemes work & travel.

Es gibt den Service für Wäscherei und Gepäckaufbewahrung, Frühstück inklusive.

Sehr nettes zuverlässiges Personal!

Direkt in der Innenstadt.

Cons:

Die Zimmer gehen zum Hof - wenn hier Gäste bis spät in die Nacht noch laut reden/ feiern, ist Schlaf schwierig.

2026-03-27 • via Nuitee
K
Kevin • couple • us
10
Fantastic stay & Staff
Pros:

This was not our first stay here, I think that speaks for itself. When we are in the Santa Marta area this is our go-to hotel. The staff and setting is just fantastic, Jorge truly makes you feel at home.

Cons:

N/A

2026-03-25 • via Nuitee
P
Philippe • solo_traveller • de
10
Pros:

Horge is a super friendly and helpful host. Thanks for all the advice!
I liked the courtyard which has been very relaxing.
Good breakfast.
I returned and extended a few times 😉

2026-03-19 • via Nuitee
R
Rudolf • solo_traveller • de
10
2026-03-18 • via Nuitee
S
Simone • couple • ie
8
Pros:

Location is spot on and nice breakfast as well. Jorge always very attentive and providing valuable feedback on all my questions.

2026-03-17 • via Nuitee
D
Davianys • solo_traveller • co
10
2026-03-14 • via Nuitee
M
Melanie • family_with_children • ca
8
Pros:

L’emplacement est vraiment bien situé, au cœur de l’action. L’endroit est sécuritaire. J’ai apprécié les espaces communs ainsi que la petite piscine pour ce rafraîchir. Le personnel est très gentil.
Merci

2026-03-09 • via Nuitee