ibis New Delhi Aerocity - An Accor Brand

Hotels
•
ibis
6.9 (10144 reviews)
IGI Airport Aerocity , New Delhi , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport / excellent airport proximity
Friendly and helpful staff (many mentions)
Good for transit / overnight stays
Modern facilities and clean/organized for some guests
On-site pool available
Breakfast variety and abundant breakfast (noted by multiple guests)
Quiet neighborhood / convenient local dining options
Cons:
Rooms very small / cramped
Bathrooms tiny and sometimes dirty
Reports of dirty rooms and stained sheets
Food quality concerns; at least one report of food poisoning
Occasional unfriendly staff / check-in issues
Construction/chemical/kerosene odors in corridors or rooms
Room service expensive and limited (no liquor service reported)
Crowding and long check-in waits at times

Categories

Cleanliness
5.1
Mixed to negative: multiple guests report dirty rooms, stained sheets and dirty bathrooms; several reviews note rooms and bathrooms were not properly clean, though some guests also describe rooms as clean.
Service
8
Generally positive: numerous mentions of friendly, helpful staff and a homely reception; isolated reports of unfriendly behaviour and check-in/key-registration problems lower the score slightly.
Location
9.2
Strong positive: very frequently praised for proximity to the airport and a quiet, convenient area — repeatedly described as close to the airport and ideal for transit/overnight stays.
Room Quality
5.4
Below average: many comments about very small rooms and cramped bathrooms (described as tiny/cruise-ship style); some guests found rooms comfortable, but size and layout issues are recurring.
Amenities
8
Positive: modern facilities, availability of a pool and generally adequate breakfast offerings are noted; some guests appreciated the modern/organized setup despite other issues.
Value for Money
6.1
Mixed: several guests consider it good value for a short transit stay, while others feel the room size and extra costs (room service/pricing) make it less good value for the rate charged.
Food and Beverage
6.4
Mixed to slightly below average: breakfast and buffet variety are praised in some reviews, but there are complaints about food quality, pricing, a report of food poisoning, and limited room-service alcohol options.
Overall Experience
7
Generally adequate for airport/short stays: many guests call it a convenient, pleasant overnight option with friendly staff and good location, tempered by issues with room size, occasional cleanliness and some food/service shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:01

Property Description

Prime Location near Airport and Major Attractions

The hotel is strategically situated next to India’s busiest international airport, offering convenient access to key destinations like VFS Visa Centre, Cyber City, and shopping malls. With the Airport Express metro line nearby, exploring Delhi is effortless.

Modern Rooms with Comfortable Amenities

Experience well-designed rooms featuring ergonomic work areas, LED HD TVs, blackout curtains, and the signature Sweet Bed by ibis for a restful stay. The smart pod bathrooms and in-room facilities like a safety deposit box, minibar, and tea/coffee amenities ensure a comfortable stay.

Dining, Leisure, and Business Facilities

Indulge in multi-cuisine delights at Spice It restaurant, unwind at Spice It Bar, and enjoy amenities like a gym, swimming pool, and business center. With state-of-the-art meeting spaces and alfresco dining options, the hotel caters to all guest needs.

Book now for a seamless blend of comfort and convenience at Ibis New Delhi Aerocity!

Important information:

Please note that the property does not provide an extra bed, mattress, or cot for a third person.

Please note that ibis New Delhi Aerocity is undergoing a phased soft refurbishment. The property aims to minimise any disruption to guests during this period.

Guests are required to show a photo ID and a credit card upon check-in. Please note that all special requests are subject to availability, and additional charges may apply.

Please inform ibis New Delhi Aerocity – An Accor Brand of your expected arrival time in advance. You can use the Special Requests box when booking or contact the property directly using the contact details in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

6.9
Based on 10144 reviews
Cleanliness: 5.1
Service: 8
Location: 9.2
Room Quality: 5.4
Amenities: 8
Value for Money: 6.1
Food and Beverage: 6.4
Overall Experience: 7
J
Johannes • couple • de
8
2026-10-16 • via Nuitee
G
Greta Edina • solo_traveller • ro
10
Pros:

We liked everything and felt safe there

2026-10-15 • via Nuitee
N
Nathalie Christine • couple • ch
8
2026-10-14 • via Nuitee
M
Miksang Tsh • couple • qa
9
2026-10-14 • via Nuitee
J
Jennifer • solo_traveller • de
7
Good Aerocity hotel if you want to stay close to the airport.
Pros:

Good for transit close to airport and safe location.

2026-10-13 • via Nuitee
G
GRINBANK • solo_traveller • il
9
2026-10-13 • via Nuitee
O
orel • solo_traveller • il
8
2026-10-13 • via Nuitee
M
Manish • solo_traveller • in
4
Bad
Pros:

Location

Cons:

There was no support staff to help with luggage they were just standing and watching. No one to carry luggage till room and or bring down. Bateson mirror has stains and after shower bather was slippery as it is built so cramply. No small hand towels in bathroom and AC was set at default what ever you do it goes back to set temperature.

2026-10-13 • via Nuitee
V
Vilankar • extended_group • in
9
2026-10-12 • via Nuitee
M
Matthias • couple • de
5
2026-10-12 • via Nuitee
S
Sonitha • solo_traveller • gb
7
2026-10-12 • via Nuitee
A
Andrey • solo_traveller • lt
8
2026-10-12 • via Nuitee
C
ChinChing • solo_traveller • tw
8
2026-10-12 • via Nuitee
T
Tarmo • solo_traveller • ee
7
Pros:

Asukoht

2026-10-11 • via Nuitee
הודיה • solo_traveller • in
9
2026-10-11 • via Nuitee
C
Carlo • solo_traveller • it
7
2026-10-11 • via Nuitee
S
SIRINYA • solo_traveller • th
8
Good place to stay
Pros:

room is comfy

Cons:

Breakfast has only traditional food

2026-10-11 • via Nuitee
Y
Yoav • couple • in
10
2026-10-11 • via Nuitee
N
Naama • couple • il
10
2026-10-10 • via Nuitee
A
Arshdeep Singh • couple • in
8
2026-10-10 • via Nuitee