Hotel Riu Madeira - All Inclusive

Hotels
RIU Hotels & Resorts
9.1 (514 reviews)
Praia dos Reis Magos , Caniço , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and spacious rooms
Delicious food
Cons:
Limited cocktail options
Some evening entertainment dissatisfaction

Categories

Cleanliness
9.11
Room and hotel cleanliness were highlighted as spotless and well-maintained.
Service
9.58
Staff were described as incredible, helpful, and cheerful, contributing significantly to a positive experience.
Location
9.12
Location was convenient, with easy shuttle access to Funchal.
Room Quality
9.07
Rooms were noted to be spacious and clean with great views.
Amenities
8.6
Standard amenities provided, but some guests noted missing items like slippers and ironing facilities.
Value for Money
9.06
Guests felt the all-inclusive experience offered good value, but specific mentions of costs were not detailed.
Food and Beverage
9.11
Food variety and quality received positive comments, though cocktails at the bar were critiqued.
Overall Experience
9.18
Overall positive sentiments towards the hotel with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:50

Property Description

Luxurious Accommodations
Indulge in comfort with rooms featuring balconies to enjoy stunning views.

Delicious Dining Options
Enjoy a buffet breakfast each morning at our on-site restaurant.

Convenient Location
Explore nearby attractions with Funchal just 8 km away and the airport only 7 km from the hotel.

To experience luxury and convenience, book your stay at Riu Palace Madeira - All Inclusive.

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.

All guests (adults, children and babies) must be included in the reservation in order to show the appropriate rooms with their corresponding rates

Children aged 13 years and above are considered adults at this property.

Restaurants: Appropriate dressing is required for dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 5 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 514 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
I
Ileana family_with_children de
9
Sehr gerne wieder!
Pros:

Das gesamte Personal war sehr nett und aufmerksam. Die Lage ist fantastisch (unbedingt den Sonnenaufgang nicht verpassen!). Alle Mahlzeiten waren sehr lecker und vielfältig, es hat nichts gefehlt. Die Pools sind sehr sauber und die Ausstattung im Poolbereich, sehr gut. Die Zimmer sind sehr sauber, die Better bequem. Das Programm und die Animation haben Spass gemacht.

Cons:

Die Zimmer könnten etwas moderner eingerichtet sein. Die üblichen Pflegeprodukte (z.B. body lotion, Ohrstäbchen, usw.) haben im Bad gefehlt.

2026-07-18 via Nuitee
E
Eden solo_traveller ie
9
Fabulous resort!
Pros:

We booked Hotek Riu in Madeira for my sister and dad's birthdays. We booked rooms with lateral sea view. The rooms were spacious, clean, and comfortable. There was a balcony was lovely to have a drink and admire the sea. The hotel is right on yhe waterfront and very close to the airport.
The food was very tasty with ample choice. There's always loads. The A la carte restaurant on site can be booked once during your stay and is a lovely way to break up having a buffet style meals throughout. We really enjoyed our stay!
The staff are super friendly and helpful. They were so efficient to clean uo used plates and top up our glasses. Very attentive! They also sent a complimentary bottle of Prosecco to celebrate the birthdays.

Cons:

If I really had to then the shower wasn't great due to temperature settings and the shower did look ancient..
There isn't major change in the menu at the buffet, while it's super tasty, there wasn't like Asian style food added to the menu for a change.

2026-07-17 via Nuitee
H
Haidinger couple at
8
2026-07-17 via Nuitee
A
Adam solo_traveller ie
9
Pros:

Everything, except the shower!

Cons:

Shower constantly changing temperature, no matter what time of day or night

2026-07-17 via Nuitee
V
Viktória couple sk
4
rossz ár-érték arány, nem szállnék meg itt többet.
Pros:

Barátságos, segítőkész dolgozók a recepción és a takarítőnő is köszönetet érdemel!

Cons:

A szállodának nevet kéne változtatni senior only státuszra.
Szerencsére csak egy ejszakát töltöttünk itt, a konyhában elment az ember étvágya, büdös volt, zaj, csapkodás…

2026-07-15 via Nuitee
L
Lourenço Basílio solo_traveller pt
9
2026-07-13 via Nuitee
I
Ingmar solo_traveller nl
9
2026-07-13 via Nuitee
O
Olha family_with_children ua
10
Comfortable quiet hotel
Pros:

The staff are highly qualified and very attentive. The room is spacious and very clean, offering a wonderful view of the ocean. The evening shows were entertaining. Overall, the hotel left a very positive impression. It is suitable for a quiet family vacation, though children might find it a bit boring, as there are no facilities for them (other than the pool).

Cons:

The food was a bit too salty. The tennis court is in not very good condition. If you plan to play tennis, it is better to bring your own rackets, as the ones provided by the hotel are of poor quality.

2026-07-12 via Nuitee
Z
Zuzana couple cz
10
Pros:

Hotel nás velmi příjemně překvapil. Vzhledem k jeho velikosti byl výběr jídel opravdu široký a po celou dobu podávání jídla bylo všeho dostatek a bez větších front. Přes den bylo možné se občerstvit u bazénového baru, kde nechyběla zelenina, ovoce, kuřecí paličky, hranolky ani sladké pochoutky.
Každý večer probíhal animační program – nejčastěji živá hudba a zpěv, taneční vystoupení nebo kouzelník, takže o zábavu nebyla nouze. Velkou výhodou je také blízkost letiště, odkud vyjde cesta taxíkem přibližně na 9 €.
Personál byl po celou dobu pobytu velmi milý a ochotný. Potěšila nás také balená voda v PET lahvích dostupná na lobby baru. Příjemná byla možnost stolování venku a dostatek lehátek u bazénu, takže nebylo nutné si místa rezervovat brzy ráno. Parkování zajištěno v areálu hotelu.
Celkově hodnotíme hotel velmi pozitivně. Nabízí dobré služby, kvalitní stravování, příjemnou atmosféru a za nás výborný poměr ceny a kvality. Pokud bychom jeli znovu na Madeiru, určitě bychom nehledali jiný hotel.

2026-07-09 via Nuitee
M
Michael couple us
10
2026-07-06 via Nuitee
O
OLEKSANDR family_with_children ua
8
2026-06-28 via Nuitee
L
Lauren Caroline couple gb
6
Great hotel and staff, but guests were older and very judgemental to queer relationship
Pros:

The staff were lovely and the facilities were great, very clean and great pool area

Cons:

The average age was 80 during our stay, and as a young lesbian couple, we experienced a lot of other guests pointing, staring and making comments near us, which impacted our feeling of safety at the hotel. We would have liked to stay in the hotel in the evening and make the most of the all inclusive drinks, but it was hard to enjoy ourselves and relax when other guests were constantly watching and staring at us, so we ended up going out every evening, which wasn't an additional expense we had accounted for.

2026-06-25 via Nuitee
A
Alice couple it
8
2026-06-16 via Nuitee
Y
Yevgen solo_traveller ua
10
Хороший готель для дуже спокійного лінивого відпочинку, або як база для подорожей островом.
Pros:

Чудове розташування, легко і швидко добиратись з аеропорту. Своя парковка (8 євро на добу), місця завжди були. Шикарна і дуже різноманітна кухня! Чідові басейни і зона для засмаги та відпочинку.

Cons:

Жодних розважальних програм, окрім вечірніх концертів кавер-бендів. Окрім смачно їсти, пити, спати, засмагати і купатись в басейні - тут більше нема що робити. Коктейлі на барі дуже посередні, навіть я б сказав погані.

2026-06-15 via Nuitee
D
Dmitry family_with_children ru
10
Прекрасная Мадейра
Pros:

В третий раз останавливались в этом отеле, потому что он, пожалуй, лучший на Мадейре по соотношению цена/качество. На семью бронируем двухкомнатный номер с видом на океан. Он просторный и светлый с потрясающим видом.
Питание разнообразное и свежее.
В номерах чисто.
Очень приветливый персонал.
Удачная локация между аэропортом и столицей.
В отеле можно взять машину напрокат и объездить весь остров. Также можно воспользоваться бесплатным автобусом для поездок в Фуншал.

2026-06-15 via Nuitee
H
Hazel solo_traveller gb
8
2026-06-14 via Nuitee
N
Nobre couple pt
10
Já estive em vários hotéis da cadeia grupo rio e o riu madeira foi dos melhores que já estive a nível de vista , paisage
Pros:

A paisagem magnífica e a suíte gostamos muito desde o conforto , espaço e vista.

2026-06-14 via Nuitee
R
Ryan solo_traveller gb
10
Pros:

Very clean with friendly polite staff.

2026-06-14 via Nuitee
N
Nerina couple it
9
Ottima struttura
Pros:

Siamo stati benissimo. Hotel molto bello e accogliente. Tutto il personale gentilissimo e disponibile. Pulizia impeccabile. Buona e varia la cucina. Tutto perfetto. Dolce Mimi!!

Cons:

Nulla

2026-06-13 via Nuitee
H
Hélder solo_traveller pt
9
2026-06-10 via Nuitee