Hotel El Castillo

Hotels
8.2 (2985 reviews)
Avenida El Castillo, 115 , Ponferrada , ES

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noise from other guests
Uncomfortable beds
Basic breakfast options

Categories

Cleanliness
8.04
Compliments on cleanliness, though some mention noise affecting comfort.
Service
8.71
Service frequently praised as attentive and friendly.
Location
9.25
Location highlighted as a strong point with easy access to attractions.
Room Quality
7.5
Comments indicate issues with mattress firmness and pillows.
Amenities
8.03
Limited feedback; generally meets expectations for a hotel of this type.
Value for Money
7.99
Perceived as reasonable based on location; breakfast could improve.
Food and Beverage
7.54
Breakfast described as basic; overall food criticized in some reviews.
Overall Experience
8.51
Guest experiences are generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:16

Property Description

Centrally Located near Templarios Castle
Hotel El Castillo, located a mere 50 meters from the historic Templarios Castle in Ponferrada, offers a perfect setting with free Wi-Fi. Situated by the Camino de Santiago, it provides easy access to explore the city's ancient center and the El Bierzo region.

Delightful Dining Experience
Indulge in authentic El Bierzo wine and savor delicious local cuisine at the hotel restaurant, which also offers a continental breakfast. From special dishes like pork, mushrooms, chestnuts to typical soups, guests can enjoy a variety of culinary delights during their stay.

Comfortable and Quiet Accommodations
The spacious and soundproofed rooms at Hotel El Castillo ensure a peaceful retreat after a day of exploring the beautiful region. Perfect for relaxation and rejuvenation.

Book your stay at Hotel El Castillo now for an unforgettable experience in Ponferrada!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Location

Guest Reviews

8.2
Based on 2985 reviews
Cleanliness: 8.04
Service: 8.71
Location: 9.25
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.51
D
David • couple • es
10
2026-09-19 • via Nuitee
J
Juan • extended_group • es
8
Buena opción para visitar Ponferrada
Pros:

Hotel confortable y con un buen restaurante. Se puede aparcar en el entorno con relativa facilidad, y está muy bien ubicado para visitar el caso histórico de Ponferrada

2026-09-17 • via Nuitee
S
Sinead • extended_group • ie
9
2026-09-17 • via Nuitee
J
Juan • couple • us
8
Excellent value for the money.
Pros:

The room was clean, the meal I had at the restaurant was excellent and the staff was very cordial.

2026-09-17 • via Nuitee
D
Da Silva Silva • solo_traveller • es
10
2026-09-17 • via Nuitee
M
MANUEL • solo_traveller • es
8
Pros:

la ubicación

2026-09-16 • via Nuitee
G
GLORIA • solo_traveller • es
9
2026-09-16 • via Nuitee
P
Paulo • solo_traveller • pt
8
Pros:

Localizaçao

Cons:

Falta de funcionamenro da ventilaçao do W/C

2026-09-15 • via Nuitee
D
Daniel • solo_traveller • es
10
Perfecto
2026-09-14 • via Nuitee
L
Luis • solo_traveller • es
8
Pros:

Ubicación

2026-09-13 • via Nuitee
A
Adonia • couple • fr
7
2026-09-12 • via Nuitee
M
Marina • couple • es
8
En general correcto
Pros:

Nos ha gustado todo menos el desayuno, que lo hemos encontrado muy limitado, solo tres cosas, no fuera que nos pasasemos

Cons:

El desayuno, no podiamos tomar mas de tres cosas! En nuestro casi nos hemos quedado con un zumito, un cafe con leche i una racion de tortilla de patatas, y cuando le hemos pedido un croissant, nos ha dicho que ya no entraba

2026-09-11 • via Nuitee
E
Eduardo • solo_traveller • pt
7
Cons:

Pequeno almoço e mau atendimento

2026-09-11 • via Nuitee
P
Pedro María • family_with_children • es
7
2026-09-11 • via Nuitee
M
Marek • solo_traveller • cz
5
Pros:

Surroundings

Cons:

Breakfast...and nonfunctioning internet.

2026-09-10 • via Nuitee
F
fernando • solo_traveller • es
8
En general positiva.
Pros:

habitación, emplazamiento perfecto, especialmente en fiestas de la encina o semana santa donde hay mucha actividad en la parte alta de la ciudad, muy próximo al impresionante castillo templario, también para peregrinos y turistas en cualquier época del año. Buena cocina tanto para comidas y cenas

Cons:

No dispone de desayuno tipo bufé, y la variedad de posibilidades del mismo escasa.
Por problemas estructurales, la bañera no dispone de agarre de seguridad para entrar y salir.
Falta espejo de aumento

2026-09-09 • via Nuitee
M
M Carmen • family_with_children • es
7
Estancia agradable
Pros:

El personal muy amable, la habitación muy limpia y no se oía ningún ruido. Muy tranquilo

Cons:

Las almohadas muy bajas y el desayuno muy básico

2026-09-08 • via Nuitee
M
MARIO • family_with_children • es
8
2026-09-07 • via Nuitee
M
Manuel • couple • es
7
2026-09-07 • via Nuitee
M
María • family_with_children • es
8
Pros:

La limpieza y la ubicación inmejorables.

2026-09-07 • via Nuitee