Pets allowed

Facilities

Nature reserve
Proposal/romance packages available
Area shuttle (surcharge)
Free bicycles on site
Lot hours - 24 hours
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Safe parking
Cons:
Limited parking on arrival

Categories

Cleanliness
6.74
No specific mention, general cleanliness seems to require improvement.
Service
8.71
Very friendly and helpful staff, contributing positively to the experience.
Location
8.25
Great access to view points, positively impacting overall experience.
Room Quality
6.7
Not explicitly mentioned; assumed standard for hotel tier.
Amenities
8.23
Not explicitly mentioned; assumed standard for hotel tier.
Value for Money
7.19
Not explicitly mentioned; general value is assumed to be reasonable.
Food and Beverage
7.74
Breakfast is mentioned as good, positively impacting dining experience.
Overall Experience
7.21
Overall level of satisfaction based on mixed sentiments in review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:31

Property Description

Breathtaking Views and Convenient Amenities
Take in the views from a terrace and a garden, and enjoy complimentary wireless internet access. The area shuttle makes getting to nearby attractions a breeze.

Delicious Dining Options
Satisfy your appetite at the hotel's coffee shop/cafe or grab a snack at the deli. Unwind with a drink at the bar/lounge or indulge in buffet breakfasts available daily for a fee.

Comfort and Convenience
Relax in one of the 30 guestrooms featuring minibars and memory foam beds with premium bedding. Stay connected with complimentary wireless internet and enjoy entertainment with satellite programming.

Immerse yourself in the beauty of Reims at Hotel Crystal. Book now to experience luxury and convenience at its finest.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RHE

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Parking

    Parking height restrictions apply

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

7.6
Based on 104 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.25
Room Quality: 6.7
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.21
N
Niclas • extended_group • se
7
2026-07-04 • via Nuitee
J
Joannes • solo_traveller • nl
8
2026-07-04 • via Nuitee
C
Cédric Turpain • solo_traveller • fr
8
Pros:

Le calme en plein centre ville et la chambre climatisée

Cons:

Rien

2026-07-03 • via Nuitee
C
Christian • family_with_children • fr
8
Bon séjour
Pros:

Bon emplacement, petit déjeuner correct

2026-07-03 • via Nuitee
B
Barbro • couple • se
8
Pros:

Bra läge

2026-07-03 • via Nuitee
V
Virginie • family_with_children • fr
8
2026-07-02 • via Nuitee
B
Breitinger • solo_traveller • de
8
2026-07-02 • via Nuitee
C
carol • solo_traveller • gb
8
Pros:

Very good location. Friendly staff.

2026-07-01 • via Nuitee
G
Gilles • solo_traveller • fr
10
Pros:

Great location and good value

2026-07-01 • via Nuitee
J
John • couple • dk
8
Rigtig god beliggenhed nær p-hus og hovedgaden.
Pros:

Godt overnatningssted for udforskning af Reims. Fotos snyder lidt navnlig vedrørende haveanlæggets stand, men stille beliggenhed i baghus, så god nattesøvn er sikret.

2026-07-01 • via Nuitee
K
Kurt • couple • de
4
Pros:

Am Hotel nlchts
An Reims alles

2026-06-30 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-06-30 • via Nuitee
M
michael • couple • gb
7
comfortable and excellent location
Pros:

excellent breakfast

2026-06-29 • via Nuitee
D
Damien • solo_traveller • fr
8
2026-06-29 • via Nuitee
L
lale • solo_traveller • tr
9
Pros:

The staff were helpful.

Cons:

The hairdryer in my room wasn't working. In other 3-star hotels I've stayed in before, there were tea and coffee makers and a kettle in the room, but not here. There was usually a small bottle of water on the first night, but not here.

2026-06-29 • via Nuitee
M
Mila • solo_traveller • de
10
Pros:

Totul, Gazda amabilă, condiții bune.

Cons:

Parcarea e menționat că există dar parcare,a fost stradal și destul de scump

2026-06-29 • via Nuitee
S
sophie • solo_traveller • fr
5
2026-06-28 • via Nuitee
D
Delphine • solo_traveller • fr
7
2026-06-28 • via Nuitee
Q
Qian • solo_traveller • gb
5
Cons:

The room window was broken, the service staff were very rude, and before checkout time, while I was still in the room packing my luggage, a staff member used a key to open my door directly.

2026-06-28 • via Nuitee
S
Sarah • couple • gb
9
It was great value for money and gave us exactly what we needed. The breakfast was also well worth paying for.
Pros:

Great location. Lovely air conditioning. Super vibe. Friendly and helpful staff.

2026-06-28 • via Nuitee