Hotel Fénix Real Bogotá

Hotels
7.2 (793 reviews)
Cra 19 N° 71 A 30 Hotel , Bogotá , CO
+57 601 4604138

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Basic room quality

Categories

Cleanliness
5.35
Multiple reviews highlighted cleanliness issues, including dirty bathrooms and unclean walls.
Service
8.31
Many comments praised the staff's helpfulness and friendly demeanor despite some service shortcomings.
Location
8.85
Many reviews positively mentioned the convenient location.
Room Quality
6.81
Mixed sentiments with some describing rooms as basic and not matching the photos.
Amenities
6.84
Mentioned amenities varied in quality, with issues like weak wifi and hot water availability.
Value for Money
8.29
Some reviews felt that the price was fair for what was provided.
Food and Beverage
5.85
No dining options were described, and there were a few comments about the absence of breakfast.
Overall Experience
7.32
Overall experiences varied widely, with a mix of satisfied reviews and notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

Convenient Location:
Located just a short distance from major attractions like El Campin Stadium and Corferias International Exhibition Center, Hotel Fénix Real Bogotá offers a prime spot for travelers looking to explore Bogotá's vibrant scene.

Comfortable Accommodation:
Experience a comfortable stay in our well-equipped rooms featuring modern amenities such as flat-screen TVs, private bathrooms, and cozy bedding. Our attentive staff is always ready to assist you with room service and currency exchange.

Nearby Landmarks:
With Luis Angel Arango Library and Quevedo's Jet in close proximity, guests can easily immerse themselves in the rich culture and history of Bogotá during their stay at Hotel Fénix Real Bogotá.

Book your stay now at Hotel Fénix Real Bogotá for a memorable experience in Bogotá!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Location

Guest Reviews

7.2
Based on 793 reviews
Cleanliness: 5.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 6.84
Value for Money: 8.29
Food and Beverage: 5.85
Overall Experience: 7.32
F
Fandiño • solo_traveller • co
10
Pros:

La ubicación

2026-09-19 • via Nuitee
J
Juan Camilo • couple • co
10
Excelente estancia luego de 2 noches en bogotá en el hotel Fenix
Pros:

Todo muy bien, y con el parqueo gratis es un buen valor agregado, gracias por todo

Cons:

Sin quejas, gracias por todo

2026-09-18 • via Nuitee
G
Gonzalez • couple • co
1
2026-09-18 • via Nuitee
E
Edgar • couple • co
7
2026-09-18 • via Nuitee
B
Boiarintseva • solo_traveller • do
9
Pros:

El hotel tiene una buena ubicación. Cerca hay muchos cafés, restaurantes y pequeñas tiendas locales. A unos 20 minutos se encuentran un centro comercial y un supermercado grande. La habitación estaba limpia.

Cons:

Al llegar, me asignaron una habitación en el tercer piso, pero allí prácticamente no había señal de internet. Por este motivo, me cambiaron a una habitación en el segundo piso. Sin embargo, la conexión seguía siendo muy inestable y se interrumpía constantemente.

2026-09-17 • via Nuitee
S
Sotelo Nariño • solo_traveller • co
6
Pros:

El agua en la ducha

Cons:

Parqueadero, super incómodo la habitación huele a húmedo

2026-09-15 • via Nuitee
S
Supelano Becerra • couple • co
4
Cons:

el baño no estaba limpio tenia pelos, igual la cama

2026-09-14 • via Nuitee
B
Bernal • solo_traveller • co
5
Cons:

Mucho olor a cigarrillo y se escuchaba bastante ruido a pesar de que la habitación no estaba cerca a la calle

2026-09-14 • via Nuitee
S
Santiago • couple • us
1
Brief (>20 mins), yet far too long.
Pros:

Nothing.

Cons:

Dirty everywhere; cut our stay after minutes. They “don’t do” hand soap(?) staff couldn’t care less. It’s only one jaded girl. Skip this place. Bathrooms were gross, beds grosser, left itchy. See google reviews.

2026-09-14 • via Nuitee
S
Santiago • solo_traveller • co
10
2026-09-14 • via Nuitee
S
saavedra • couple • co
3
No es lo que dice en la publicación
Pros:

El parqueadero

Cons:

En la publicación decía desayuno incluido y no era así
Se escucha todooo el ruido de la calle
Pedimos factura electrónica los dos días y nunca la enviaron

2026-09-12 • via Nuitee
S
Sandra Patricia • solo_traveller • co
10
Pros:

Excelente atención . Comodida

2026-09-11 • via Nuitee
H
Hernández • solo_traveller • co
1
2026-09-10 • via Nuitee
Q
Quiñones acosta • solo_traveller • co
10
Inodoro muy complicado para cagar
Pros:

La atención fue excelente

Cons:

El inodoro

2026-09-07 • via Nuitee
C
cruz pacheco • solo_traveller • co
7
Pros:

La ubicacion

Cons:

Diferente a las fotos. El colchon es muy blando

2026-09-06 • via Nuitee
J
Josep • couple • es
2
2026-09-02 • via Nuitee
M
Maria • solo_traveller • co
5
2026-08-31 • via Nuitee
B
Buitrago • solo_traveller • co
6
Tranquilo
Pros:

Cómodo, relación precio calidad

Cons:

Llegue a la madrugada y no me abrieron la puerta porque la chica de turno estaba dormida después de varios minutos timbrando nos abrió la puerta.
La ducha estaba sucia

2026-08-29 • via Nuitee
B
Buitrago • solo_traveller • co
7
2026-08-29 • via Nuitee
W
Walterio junior • couple • co
8
2026-08-25 • via Nuitee