ARCOTEL Onyx Hamburg

Hotels
8.5 (11091 reviews)
Reeperbahn 1a , Hamburg , de
+49402094090

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Delicious breakfast
Cons:
Weak WiFi
Bar service issues
Limited breakfast options

Categories

Cleanliness
8.04
General cleanliness of the hotel seems acceptable, but specific issues like cleanliness were not mentioned.
Service
8.81
The staff were friendly and accommodating, though there were some reported issues with service at the bar.
Location
9.05
The location is frequently praised for its proximity to attractions and ease of access.
Room Quality
8.5
Rooms are described as modern, well-furnished, and comfortable, contributing to a pleasant stay.
Amenities
8.33
The hotel offers essential amenities, but some guests mentioned a desire for more options like a spa or pool.
Value for Money
8.49
The overall value was deemed good, though some felt prices could be high for the experience.
Food and Beverage
8.24
The breakfast received good feedback, although there were mixed reviews regarding preferences.
Overall Experience
8.51
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:04

Property Description

Central Location in St Pauli District
Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.

Chic Interiors and Modern Amenities
Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.

Convenient and Trendy Surroundings
Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.

Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 11091 reviews
Cleanliness: 8.04
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
M
Marcus • couple • de
9
2026-07-04 • via Nuitee
B
Britta • couple • de
9
Immer wieder gerne. Bin Wiederholungstäter
Pros:

Lage.

Cons:

—-

2026-07-04 • via Nuitee
B
Beatrix • couple • de
8
Sehr gut
Pros:

Gut

Cons:

Kleinwenig oberflächlich gereinigt

2026-07-04 • via Nuitee
R
Rahel • couple • ch
8
2026-07-04 • via Nuitee
R
Robgilmül • couple • de
8
Wir waren sehr zufrieden.
Pros:

Die Lage ist sehr gut. Das Zimmer war auch gut, könnte aber ein wenig größer sein. Das Frühstück war reichlich und gut, das Personal war sehr freundlich und aufmerksam, dies gilt auch für die Damen und Herren an der Rezeption. Alles war sehr sauber.

Cons:

Der Große Bildschirm in der Lobby vor der Bar wurde nur für Werbung genutzt anstatt die Spiele der Fußball WM
zu zeigen, die konnte man sich leider nur in einem Nebenraum auf einem normalen TV ansehen.

2026-07-03 • via Nuitee
M
Michelle • family_with_children • de
10
Tolles Hotel in bester Lage
Pros:

Tolles in Hotel in bester Lage, freundliches Personal, saubere Zimmer - alles bestens!

2026-07-03 • via Nuitee
F
Frank • solo_traveller • de
8
2026-07-03 • via Nuitee
A
Anne Marie • solo_traveller • dk
8
2026-07-03 • via Nuitee
F
Franziska • solo_traveller • de
8
2026-07-03 • via Nuitee
T
Thomas • couple • dk
7
2026-07-03 • via Nuitee
M
Martina • couple • de
9
Ich würde das Hotel wieder buchen - die Lage und auch die Zimmer sind top.
Pros:

Bequem gelangt man von der Tiefgarage ins Hotel bzw in die jeweilige Etage.
Das Zimmer war sehr modern und geräumig.
Das Fenster ist ein Highlight.
Die Lage des Hotels ist top!!! Vieles ist bequem zu Fuß zu erkunden; U-Bahn und S-Bahn sind ganz in der Nähe.

Cons:

Im Frühstücksraum, der sich in einem anderen Gebäude befindet, sitzt man sehr nah nebeneinander.
Der O-Saft ist mit Wasser gestreckt und hat nicht geschmeckt.

2026-07-02 • via Nuitee
G
Guido • solo_traveller • de
10
Mal wieder ein schöner Kurztrip nach Hamburg,
Pros:

Wir waren schon zum wiederholten Mal hier und werden immer wieder gerne kommen!
Sehr freundliches und aufmerksames Personal.
Bequeme Betten. Alles top.

2026-07-02 • via Nuitee
V
Volha • solo_traveller • by
10
2026-07-02 • via Nuitee
P
Paola Frati • solo_traveller • it
10
2026-07-02 • via Nuitee
M
Mehmet Zeki • solo_traveller • tr
9
Pros:

Konumu

Cons:

Odada küçük bozdolabi yoktu

2026-07-02 • via Nuitee
F
Frederich Cornelus Johannes • solo_traveller • nl
8
Fijn!
Pros:

Locatie is top

Cons:

Het bed was erg hard ondanks de upgrade

2026-07-02 • via Nuitee
A
Andrea • couple • de
9
2026-07-01 • via Nuitee
M
Michael • solo_traveller • de
8
2026-07-01 • via Nuitee
B
Bodo • couple • de
9
2026-07-01 • via Nuitee
M
Martti • couple • fi
9
2026-06-30 • via Nuitee