ARCOTEL Onyx Hamburg

Hotels
8.5 (11358 reviews)
Reeperbahn 1a , Hamburg , de
+49 40 2094090

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Delicious breakfast
Cons:
Weak WiFi
Bar service issues
Limited breakfast options

Categories

Cleanliness
8.04
General cleanliness of the hotel seems acceptable, but specific issues like cleanliness were not mentioned.
Service
8.81
The staff were friendly and accommodating, though there were some reported issues with service at the bar.
Location
9.05
The location is frequently praised for its proximity to attractions and ease of access.
Room Quality
8.5
Rooms are described as modern, well-furnished, and comfortable, contributing to a pleasant stay.
Amenities
8.33
The hotel offers essential amenities, but some guests mentioned a desire for more options like a spa or pool.
Value for Money
8.49
The overall value was deemed good, though some felt prices could be high for the experience.
Food and Beverage
8.24
The breakfast received good feedback, although there were mixed reviews regarding preferences.
Overall Experience
8.51
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:04

Property Description

Central Location in St Pauli District
Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.

Chic Interiors and Modern Amenities
Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.

Convenient and Trendy Surroundings
Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.

Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.5
Based on 11358 reviews
Cleanliness: 8.04
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
M
Markus • family_with_children • de
9
2026-08-22 • via Nuitee
A
Armin • solo_traveller • de
8
Zentrales Hotel mit gutem Service
Pros:

Sehr zentrale Lage mit guter Anbindung an den öffentlichen Nahverkehr. Parkmöglichkeit in der übers Hotel erreichbaren Tiefgarage zum Luxuspreis (ironisch gemeint). Sehr gutes Frühstück.

Cons:

Unfreundliches Personal an der Rezeption (man grüßt nicht, wenn man gegrüßt wird; als Gast, der doppelt so alt wie die Mitarbeiterin ist, kann man schon etwas Entgegenkommen erwarten).

2026-08-22 • via Nuitee
R
Rosemarie • solo_traveller • de
10
2026-08-22 • via Nuitee
S
Susanne • solo_traveller • de
9
2026-08-22 • via Nuitee
S
Sina • solo_traveller • de
9
2026-08-22 • via Nuitee
M
Michael • solo_traveller • il
10
2026-08-22 • via Nuitee
Y
Ysnek • solo_traveller • de
9
2026-08-22 • via Nuitee
E
Eigil • family_with_children • dk
10
Kunne godt finde på at booke igen
Pros:

Morgenmaden var fremragende.

Cons:

Parkering er for dyr

2026-08-22 • via Nuitee
K
Kerstin • couple • de
10
2026-08-21 • via Nuitee
R
rime • extended_group • ch
9
Pros:

Ausgezeichnete Lage an der Reeperbahn. Gute Anbindung an den öffentlichen Verkehr (S-Bahn). Zum Hafen sind es gut 10 Minuten zu Fuss.

Cons:

Der Service an der Hotelbar war an einzelnen Tagen eher mässig. Getränke, die auf der Karte aufgeführt werden, sind nicht verfügbar.

2026-08-21 • via Nuitee
R
Rex • solo_traveller • no
7
2026-08-21 • via Nuitee
A
Angelika • family_with_children • de
9
2026-08-21 • via Nuitee
M
Masuhr • extended_group • de
8
Super Hotel, tolle Lage und gutes Frühstück
Pros:

Die Einrichtung, das Frühstück und die super Lage

Cons:

Alles war gut

2026-08-21 • via Nuitee
K
Kathrin • couple • de
7
Es war sehr schön und es ist empfehlenswert.
Pros:

Das einchecken war etwas holprig , sonst war alles prima.

2026-08-21 • via Nuitee
E
Enrico • solo_traveller • de
7
2026-08-20 • via Nuitee
J
Jörg • solo_traveller • de
9
2026-08-20 • via Nuitee
K
Kerstin • solo_traveller • de
7
Schöne Lage,aber laut
Pros:

Tolles Zimmer, Personal sehr freundlich.
Direkt im Trubel.

Cons:

Es war Schimmel in der Dusche.
Ich hatte ein Zimmer im 7.OG, es war sehr laut von draussen,sodass ich nicht schlafen konnte.

2026-08-20 • via Nuitee
S
Slezak • solo_traveller • at
7
Pros:

Die Lage

Cons:

Der Geruch im Zimmer, Rezeptionspersonal grüsst nicht, eher unpersönlich und grausamer Kaffee am Zimmer, benutzte Kaffeetassen inkl. nicht trinkbaren Kaffee bleiben stehen

2026-08-20 • via Nuitee
C
Christian • solo_traveller • de
8
2026-08-20 • via Nuitee
M
Marlene • extended_group • de
8
Sehr zufrieden
Pros:

Hätte mehr Abwechlsung sein können

Cons:

Alles gut

2026-08-20 • via Nuitee