ARCOTEL Onyx Hamburg

Hotels
8.5 (11199 reviews)
Reeperbahn 1a , Hamburg , de
+49 40 2094090

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Delicious breakfast
Cons:
Weak WiFi
Bar service issues
Limited breakfast options

Categories

Cleanliness
8.04
General cleanliness of the hotel seems acceptable, but specific issues like cleanliness were not mentioned.
Service
8.81
The staff were friendly and accommodating, though there were some reported issues with service at the bar.
Location
9.05
The location is frequently praised for its proximity to attractions and ease of access.
Room Quality
8.5
Rooms are described as modern, well-furnished, and comfortable, contributing to a pleasant stay.
Amenities
8.33
The hotel offers essential amenities, but some guests mentioned a desire for more options like a spa or pool.
Value for Money
8.49
The overall value was deemed good, though some felt prices could be high for the experience.
Food and Beverage
8.24
The breakfast received good feedback, although there were mixed reviews regarding preferences.
Overall Experience
8.51
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:04

Property Description

Central Location in St Pauli District
Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.

Chic Interiors and Modern Amenities
Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.

Convenient and Trendy Surroundings
Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.

Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 11199 reviews
Cleanliness: 8.04
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
E
Edab • solo_traveller • de
8
Pros:

Die Lage ist top. Das Personal ist sehr freundlich und hilfsbereit. Die Cocktails waren lecker. Das Hotel macht einen sehr gepflegten Eindruck.

Cons:

Schade, dass man nicht nur das rote Licht alleine einschalten konnte. Die gelben Sessel waren nicht bequem. Letztes Jahr hatten wir ganz oben ein Zimmer, das war um Längen besser als das auf der 3. Etage.

Vielleicht haben wir nächstes Jahr wieder mehr Glück.

2026-07-26 • via Nuitee
G
Gita • solo_traveller • lv
9
Interesting place
Pros:

The hotel is wonderful – rooms, facilities, staff, breakfast - there is nothing to complain about.
Location. The hotel is located at the very beginning of a famous Reeperbahn street. The street offers a variety of dining options and, if you're interested, entertainment to suit every taste. It was important to me that the hotel was located close to the metro. From the hotel, it's a 15-minute walk past parks to the St. Pauli Piers, and from there to the St. Michael's Church and other tourist attractions.

Cons:

The hotel has one unique feature: the breakfast room is located in a separate building, accessible only by exiting the hotel and walking about 10 meters outdoors. I was there in summer and the weather was fine, so this walk to breakfast was pleasant. But imagine the cold season, with frost, rain, and wind, when you can't leave the room without a coat - it could be very inconvenient and unpleasant.

2026-07-25 • via Nuitee
G
Giorsal • solo_traveller • se
7
2026-07-25 • via Nuitee
R
Rebecca • solo_traveller • de
9
2026-07-24 • via Nuitee
S
Silvia • couple • de
8
2026-07-24 • via Nuitee
E
Eilers • solo_traveller • de
10
2026-07-24 • via Nuitee
E
Eivind • solo_traveller • no
9
Pros:

Store fine rom, gode senger, fin temperatur på rommet. Varmelampe på badet.

Cons:

Når vi ankom på kvelden, møtte vi en resepsjonist som ikke var av de blideste.

2026-07-24 • via Nuitee
R
Rebecca • solo_traveller • de
9
Immer wieder zu empfehlen
Pros:

Alles sauber, Bett bequem. Wir waren schon öfter hier und sind immer wieder zufrieden.

2026-07-24 • via Nuitee
C
Carola Krause • solo_traveller • de
10
2026-07-24 • via Nuitee
C
Christian • solo_traveller • de
9
2026-07-24 • via Nuitee
A
Alwin • solo_traveller • de
8
2026-07-24 • via Nuitee
M
Mantei • solo_traveller • de
10
Pros:

Ein kostenloses Upgrade.

2026-07-24 • via Nuitee
T
Thorsten • couple • de
8
2026-07-24 • via Nuitee
L
Living • solo_traveller • it
9
Piacevole se pur breve
Pros:

L'albergo molto bello e la posizione fantastica. Stanza bella, spaziosa e pulita. Grandi spazi comuni che ho potuto utilizzare.

Cons:

Migliorerei a mio gusto la qualità della colazione, per il resto tutto perfetto

2026-07-23 • via Nuitee
J
Jeroen • couple • nl
7
2026-07-23 • via Nuitee
N
Nadine • extended_group • de
6
2026-07-23 • via Nuitee
A
Alexander • couple • de
9
2026-07-23 • via Nuitee
S
Sascha • solo_traveller • de
10
2026-07-23 • via Nuitee
U
uwe • couple • de
8
2026-07-23 • via Nuitee
R
Rebecca • solo_traveller • de
7
2026-07-23 • via Nuitee