Castle Hotel

Hotels
7.3 (485 reviews)
Castle St , Merthyr Tydfil , GB

Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean towels
Cons:
Dirty rooms
Poor water temperature
No food after 6PM

Categories

Cleanliness
5.05
Multiple mentions of dirty rooms, including dead flies.
Service
8.55
Friendly staff and good service observed in several reviews.
Location
8.55
Convenient central location mentioned positively.
Room Quality
6.55
Positive points on cleanliness but negative feedback on room comfort.
Amenities
7.05
Some amenities were appreciated, but others are dated.
Value for Money
7.05
Good value for base stay, minor criticisms in some aspects.
Food and Beverage
8.05
Generally good breakfast options noted.
Overall Experience
7.55
Mixed reviews overall but generally positive experience with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Convenient Location
Castle Hotel is ideally situated in the heart of Merthyr Tydfil, just a short drive from Cardiff, offering easy access to both the city center and beautiful outdoor surroundings.

Comfortable Accommodation
Each room at Hotel Castle provides a cozy retreat with essential amenities including a TV, tea/coffee facilities, and en-suite bathrooms for a relaxing stay.

Dining and Leisure
Guests can start their day with a delicious breakfast at the hotel's restaurant, and later savor British specialties and drinks. Outdoor enthusiasts can explore the nearby Brecon Beacons National Park for hiking and walking adventures.

To enjoy a comfortable stay in a prime location with excellent dining options and outdoor activities, book your stay at Castle Hotel now!

Important information:

Extra charges will apply for late check-out after 11:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.3
Based on 485 reviews
Cleanliness: 5.05
Service: 8.55
Location: 8.55
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 7.55
M
Maria Susanna • solo_traveller • gb
10
2026-10-24 • via Nuitee
C
Charlie • couple • gb
5
Good place
Pros:

Nice staff, good breakfast nice to get to everything in town everything was clean and tidy. Was allowed to meet family in the bar

Cons:

Restaurant being open in the evening
Banging of the heating at 6am
Could do with a refurb

2026-10-21 • via Nuitee
P
Pavel • solo_traveller • cz
7
Pros:

Its a hotel from cca 1970s, with some vintage flair, which I liked, although it felt a bit sad. However, for discount price you get accommodation in the very town centre, quite simple but funcional. The room was clean and had a bath with hot water, very convenient after extensive hiking in the surrounding beautiful mountains.

Cons:

The breakfast, although reasonably priced, was quite basic and a bit too English for my taste : )

2026-10-17 • via Nuitee
J
Jerilynn Smith • solo_traveller • us
9
Pros:

Staff, Sunday afternoon Carvery and view of mountains.

2026-10-12 • via Nuitee
T
Tereza • couple • gb
9
Comfortable stay
Pros:

Good location and nice staff, it was a comfortable stay

Cons:

The hotel was a bit dated

2026-10-11 • via Nuitee
G
Gabriela • solo_traveller • gb
6
2026-10-11 • via Nuitee
M
Martin • solo_traveller • gb
9
Pros:

Lovely room, clean and spacious

Cons:

Bathroom could do with updating

2026-10-11 • via Nuitee
P
Patrick • solo_traveller • fr
8
Pros:

Enplacement accueil personnel

Cons:

Literie matelas inconfortable

2026-10-08 • via Nuitee
T
Tianhang Kevin • couple • gb
7
2026-10-08 • via Nuitee
S
Shelley • solo_traveller • gb
8
2026-09-19 • via Nuitee
S
Sasha • couple • gb
6
2026-09-18 • via Nuitee
B
Brian • solo_traveller • gb
7
2026-09-13 • via Nuitee
C
Clive • solo_traveller • gb
4
I was very disappointed in the hotel. Would not recommend at present.
Pros:

Central position in the centre of Merthyr.

Cons:

Television in room but not operating despite 3 requests for it to be fixed. Missing handle on draw. Peeling facia off another draw. Window surround detached from window frame. Holes in bath surround

2026-09-10 • via Nuitee
E
Elise • couple • fr
6
Point de départ idéal pour le Pen Y Fan
Pros:

Qualité de l'accueil, repas et petit déjeuner de qualité

2026-09-10 • via Nuitee
R
RichGreena • solo_traveller • gb
4
Noisey on weekends. Comfortable enough.
Pros:

Staff friendly, bed comfortable, clean.

Cons:

Although the location was very central, it came with the noise on the weekend until 3am with drunk people screaming outside all evening/night.
The shower holder was broken so couldnt stand underneath it. Single skinned windows. No hooks in bathroom to hang towels. Room 202.
Ok stay, wouldn't stay again.

2026-09-07 • via Nuitee
C
Caroline • solo_traveller • gb
8
2026-09-06 • via Nuitee
P
Peter • family_with_children • gb
8
Best place to stay in Merthyr
Pros:

The Castle Hotel is a very large, comfortable hotel in central Merthyr. It is very comfortable and was very quiet when we were there. The room was large and very clean. The Reception staff and breakfast staff were faultless, very good.

Cons:

There was nothing we did not like, although we did not need parking.

2026-09-04 • via Nuitee
J
Josephine • couple • gb
8
Thankyou for coming to our rescue.
Pros:

Huge clean warm room booked at the last minute as I was double booked at my original accommodation

Cons:

WiFi wasn’t great so tv buffered. We used our phones to hotspot

2026-09-01 • via Nuitee
M
Matthew • solo_traveller • gb
7
Cheap and cheerful, very clean.
Pros:

Very clean hotel with helpful staff.

Cons:

A little bit noisy at the weekend.

2026-08-31 • via Nuitee
C
Carmen • solo_traveller • gb
8
2026-08-31 • via Nuitee