Flexistay Norbury Aparthotel

Hotels
7.1 (601 reviews)
49 Norbury Crescent , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Close to station
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Dirty common areas
Maintenance needed

Categories

Cleanliness
6.56
Multiple reviews indicated issues with dirtiness and maintenance.
Service
8.53
Staff were described as friendly and helpful.
Location
7.57
Reasonably close to transport and shops, but some concerns about area safety.
Room Quality
6.02
The quality of the rooms was criticized, with reports of uncomfortable beds and noise.
Amenities
7.05
Common fridge and kitchen available, but some amenities were lacking.
Value for Money
7.01
Some felt the cost did not match the quality of the experience.
Food and Beverage
7.06
Fresh provisions available in the communal fridge.
Overall Experience
7.03
Mixed feelings due to various issues, but some positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Convenient Location
Situated just a 20-minute train ride from central London, Flexistay Norbury Aparthotel offers a stylish retreat with complimentary WiFi.

Self-Service Amenities
Enjoy a free self-service breakfast and access to laundry facilities during your stay. Each modern room is equipped with a digital TV, ironing facilities, and tea/coffee making amenities, ensuring a comfortable experience.

Fully-Equipped Kitchen
Guests have the convenience of a shared dining area and a 24-hour fully-equipped kitchen. Indulge in Flexistay's all-day self-service breakfast or whip up your own meals with provided essentials.

Experience the best of London with easy access to Norbury Rail Station just a 3-minute walk away. Book your stay now for a memorable and hassle-free visit.

Important information:

The last check-in time is up until 22:00. If you prefer a late check-in, please inform the property in advance using the contact details found in the booking confirmation.

Photo ID must be provided at the time of arrival. When booking under an advanced purchase policy, the card used to reserve the room needs to be presented upon check-in. If the card holder is not a guest, an authorization form signed by the cardholder along with a copy of the card must be provided. Please request the third-party authorization form from the property, using the contact details found in the booking confirmation.

For group reservations of 3 or more rooms, the full amount of the stay is due in advance and is non refundable.

Flexistay provides all day self-service breakfast in all Aparthotels. The domestic kitchen is open all day for guests, allowing you to cook your own meals at any time of the day. The kitchen is fully stocked with milk, juice, eggs, bread, and bacon.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 601 reviews
Cleanliness: 6.56
Service: 8.53
Location: 7.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.03
D
Debbie • solo_traveller • gb
10
2026-06-02 • via Nuitee
A
Alexandro • extended_group • gb
1
bad
Pros:

bad

Cons:

bad

2026-05-31 • via Nuitee
M
MITSUAKI • solo_traveller • jp
7
2026-05-30 • via Nuitee
N
Naoise • solo_traveller • gb
9
Cheap and cheerful
Pros:

Cheap and cheerful. Loved having food some breakfast items in the fridge to cook up. It was close enough to walk to the train station. And it was great for what we needed it for. Would stay again if I needed somewhere to stay in the area

Cons:

The room was very hot due to the heatwave, there was a fan in the room which was appreciated, however when the window was open it was a bit noisy with the street noise. The mattress had a bit of a dip in it and there was only one bathroom upstairs, and one downstairs. Everything was forgivable considering the price though.

2026-05-28 • via Nuitee
D
Debbie • solo_traveller • gb
10
2026-05-26 • via Nuitee
D
Debbie • solo_traveller • gb
10
2026-05-26 • via Nuitee
P
Patrick • solo_traveller • gb
8
My stay was comfortable… and welcoming… the only hiccup was another guest.. couldn’t believe how disrespectful and rude
Pros:

The property was clean bright and comfortable… was close to a train station and lots of shops… the host was kind polite and very helpful..

Cons:

I liked everything about the property cleanliness and location

2026-05-25 • via Nuitee
R
rebel • solo_traveller • gb
8
2026-05-21 • via Nuitee
I
Ilaria • couple • it
5
Pros:

Vicino alla stazione

Cons:

Purtroppo l'esperienza non è stata positiva. Per tre giorni abbiamo avuto a disposizione un solo asciugamano grande da doccia, senza la dotazione completa. Come se non bastasse, nella stanza c'era un forte odore di sigaretta impregnato ovunque. Non essendo un fumatore, l'odore era davvero insopportabile e ha causato un forte fastidio per tutto il soggiorno.

2026-05-20 • via Nuitee
S
shaun • couple • gb
9
2026-05-15 • via Nuitee
P
Philip • solo_traveller • gb
9
2026-05-14 • via Nuitee
J
Jennifer • couple • gb
8
Okay
Pros:

Location

Cons:

You don’t see no staff when you’re there

2026-05-13 • via Nuitee
C
CLAUDIA • couple • ar
8
RECOMENDABLE, SI NO TE IMPORTA ESTAR LEJOS DE ZONA TURISTICA
Pros:

Lindo detalle de dejar en la nevera y cocina de uso comun todo para preparar desayuno

2026-05-07 • via Nuitee
R
Ruwan • solo_traveller • lk
9
2026-05-04 • via Nuitee
A
Adil • family_with_children • gb
7
2026-05-03 • via Nuitee
S
schantell • solo_traveller • gb
10
2026-05-02 • via Nuitee
R
rebel • couple • gb
8
My stay was comfortable good night sleep..
Pros:

Location was fine fridge was well stocked up with fresh milk bread and all needed...

Cons:

All was good..

2026-05-02 • via Nuitee
I
Indigo • couple • gb
7
2026-05-02 • via Nuitee
J
Jennifer • couple • gb
7
Not very good
Pros:

Good location

Cons:

Shower head needs to be changed the water went everywhere and the mattress the springs was digging in to me I had to bad night sleep

2026-04-29 • via Nuitee
B
burdeos • solo_traveller • es
7
Viaje en familia
Pros:

La buena ubicación con el tren y el bus zona tranquila

Cons:

Le falta un poco de renovación de las habitaciones pero bien .

2026-04-24 • via Nuitee