Flexistay Norbury Aparthotel

Hotels
7.1 (621 reviews)
49 Norbury Crescent , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Shared kitchen
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Close to station
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Dirty common areas
Maintenance needed

Categories

Cleanliness
6.56
Multiple reviews indicated issues with dirtiness and maintenance.
Service
8.53
Staff were described as friendly and helpful.
Location
7.57
Reasonably close to transport and shops, but some concerns about area safety.
Room Quality
6.02
The quality of the rooms was criticized, with reports of uncomfortable beds and noise.
Amenities
7.05
Common fridge and kitchen available, but some amenities were lacking.
Value for Money
7.01
Some felt the cost did not match the quality of the experience.
Food and Beverage
7.06
Fresh provisions available in the communal fridge.
Overall Experience
7.03
Mixed feelings due to various issues, but some positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:25

Property Description

Convenient Location
Situated just a 20-minute train ride from central London, Flexistay Norbury Aparthotel offers a stylish retreat with complimentary WiFi.

Self-Service Amenities
Enjoy a free self-service breakfast and access to laundry facilities during your stay. Each modern room is equipped with a digital TV, ironing facilities, and tea/coffee making amenities, ensuring a comfortable experience.

Fully-Equipped Kitchen
Guests have the convenience of a shared dining area and a 24-hour fully-equipped kitchen. Indulge in Flexistay's all-day self-service breakfast or whip up your own meals with provided essentials.

Experience the best of London with easy access to Norbury Rail Station just a 3-minute walk away. Book your stay now for a memorable and hassle-free visit.

Important information:

The last check-in time is up until 22:00. If you prefer a late check-in, please inform the property in advance using the contact details found in the booking confirmation.

Photo ID must be provided at the time of arrival. When booking under an advanced purchase policy, the card used to reserve the room needs to be presented upon check-in. If the card holder is not a guest, an authorization form signed by the cardholder along with a copy of the card must be provided. Please request the third-party authorization form from the property, using the contact details found in the booking confirmation.

For group reservations of 3 or more rooms, the full amount of the stay is due in advance and is non refundable.

Flexistay provides all day self-service breakfast in all Aparthotels. The domestic kitchen is open all day for guests, allowing you to cook your own meals at any time of the day. The kitchen is fully stocked with milk, juice, eggs, bread, and bacon.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 621 reviews
Cleanliness: 6.56
Service: 8.53
Location: 7.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 7.03
E
eladio solo_traveller es
3
Pros:

Está cerca de la estación de Norbury y hay restaurantes cerca

Cons:

Las cortinas que hay no impiden el paso de la luz lo cual es muy incómodo. Nosotros nos alojamos en junio y a las 5 y media de la mañana ya estaba la habitación completamente iluminada. Lavabo en la habitación porque en el baño no cabe porque es raquítico. Muebles viejos.....no repetiremos

2026-07-10 via Nuitee
N
Nikla solo_traveller gb
7
Pleasant and safe stay.
Pros:

Location, size of the room and ensuite, room rurniture, clean communal areas, 5 minute walk to local shops and short walk to Train station and friendly staff

Cons:

No Air conditioning but fans were provided. But as the property is so close to the Train station and as I needed to have the windows open during the Summer heat, the noise from the passing trains was too much. If the windows could have been closed, if there was air-conditioning, the noise wouldn't have been a problem.

2026-07-09 via Nuitee
J
Julija solo_traveller lt
7
Pros:

Its a perfect place for a budget friendly stay. We also appreciated that self-service breakfast was included.

Cons:

It could be cleaner

2026-07-08 via Nuitee
R
rebecca solo_traveller gb
10
2026-07-08 via Nuitee
N
Natalie solo_traveller gb
1
We didn't even stay it was soooo bad.
Pros:

The staff let us park on the driveway and he was friendly.

Cons:

We didn't even stay. We changed our plans we booked for a year and my other half didn't drink at our concert, so he could drive us home so we didn't have to stay here.
The place was awful. It looked like a homeless shelter.
It stated a shared bathroom in the description. Shared was no-where near the half of it, it was 5 upstairs rooms with one shared toilet and a shower cubicle between them.
My other half was so worried about who else would be sharing the bathroom he wouldn't have let me use it if we had stayed.
This "aparthotel" looked and smelled disgusting. The carpet was brown and sticky and smelled like wet dog.
The decor was tired and walls looked dirty.
The stair bannisters were chipped and grimy, the carpet on the stairs was sticky.
The bedroom had one large bed pushed up against the wall so my OH would have had to climb over me.
The windows were so filthy they looked like they had a film over them.
The extremely tiny shared bathroom had a filthy shower/bath cubicle with manky grouting and damp and mould. No towels (not that we would have used them).
I can honestly say with my hand on my heart we walked in and knew we were NOT staying there even if the alternative was sleeping in our car.
This should not be advertised on booking.com it looks and feels like an HMO of the lowest quality.

Not worth the money I paid last year in prep for this event and looking at the photos they have provided, it doesnt even look like the same place. I wouldn't stay here if you paid me.

2026-07-06 via Nuitee
D
Derick solo_traveller gb
8
Pros:

Nice clean room on a budget close to station and restaurants.

Cons:

I tried booking directly but it was alot more with tax etc

2026-07-05 via Nuitee
M
Michael solo_traveller gb
7
2026-07-01 via Nuitee
L
Lizibee extended_group gb
7
Good basic accommodation
Pros:

The room was clean and facilities okay
The room got very hot but a fan was provided and the windows opened
The bed was comfortable
The location in Norbury is great, lots of shops and cafes etc on the high street which is a 5 min walk away from the hotel.

Cons:

The hotel backs on to some sort of supported accommodation it seems, there was lots of shouting and arguing coming from the residents at 6am the next morning

2026-06-29 via Nuitee
N
Natalie solo_traveller gb
9
2026-06-26 via Nuitee
J
Jason solo_traveller gb
7
2026-06-25 via Nuitee
L
Lukasz solo_traveller gb
7
2026-06-23 via Nuitee
S
Swiergiel solo_traveller gb
9
2026-06-22 via Nuitee
F
FREDERIC solo_traveller fr
5
Dormir pas cher mais pas plus
Pros:

Le rapport qualité prix

Cons:

Chambre et équipements vétustes. Tout est daté, pas entretenu d'un autre temps

2026-06-22 via Nuitee
D
Debbie solo_traveller gb
10
2026-06-19 via Nuitee
A
Alamzeb solo_traveller gb
7
Pros:

Fan was bonus in this weather.

2026-06-18 via Nuitee
N
Nathalya Bábila solo_traveller br
9
2026-06-16 via Nuitee
K
Katy solo_traveller gb
10
Pros:

Great location for what I needed, check in was so easy and flexible which was great. The room was comfortable with a shower and toilet in the room. Breakfast option was a nice surprise even if you do cook it yourself it didn't bother me. Overall very happy with our stay and would definitely book and stay again in future.

Cons:

Nothing really.

2026-06-14 via Nuitee
M
Murillo couple es
9
2026-06-09 via Nuitee
R
rebel solo_traveller gb
8
Pros:

Good location

Cons:

All was good

2026-06-08 via Nuitee
E
Edem couple us
10
2026-06-07 via Nuitee