Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful, photogenic hotel design and decor (Venice/European theme)
Clean, recently renovated and spacious rooms
Excellent and varied breakfast
Friendly and quick staff service in many areas
Convenient location near metro and amusement parks
Good value for money
Large outdoor pool and attractive indoor pool areas (when open)
Cons:
Unexpected large deposit at check-in caused payment issues for one guest
Pool access problems (face ID not working) and occasional pool/ poolbar closures
Some unprofessional service reported at the lobby bar
Noise from road for rooms facing the street at night
Occasional missing in-room items (iron/ironing board, bidet preference not met)
One booking resulted in only one of two rooms receiving a terrace

Categories

Cleanliness
9.5
Multiple reviews explicitly praise cleanliness: rooms described as very clean and recently renovated; housekeeping and lobby staff service noted positively.
Service
8.7
Service is frequently described as exceptional and quick, with friendly staff, but there are a few notable negatives (unexpected large deposit at check-in, issues with pool access/face ID and some unprofessional bar service) that lower the score slightly.
Location
9.2
Location repeatedly cited as convenient—close to metro and amusement parks and generally easy for arrivals—though some rooms face a noisy road at night.
Room Quality
9
Rooms are described as spacious, comfortable and recently renovated with good views by many guests; a few reports mention missing terrace for one booked room or exterior-view limits for some rooms.
Amenities
8.2
Strong amenities (large outdoor and indoor pools, attractive public spaces) but several negative notes: closed indoor pool/poolbar at times, face-ID pool access failures, and occasional missing in-room items (e.g., ironing board).
Value for Money
9
Multiple reviewers call the hotel great value or good value for money given the quality, decor and breakfast offering.
Food and Beverage
9.2
Breakfast is frequently praised as very good with wide choice and tasty options; a few comments described breakfast service as needing to be more proactive or average in places.
Overall Experience
9.2
Overall experience is very positive—many call the hotel beautiful, photogenic and highly recommend it—tempered by a few operational/service hiccups noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Modern Rooms with Free WiFi and Parking

Hotel Indigo Shenzhen Overseas Chinese Town offers modern rooms with free WiFi and on-site parking, ensuring a convenient and comfortable stay. The central air conditioning, flat-screen TV, and private bathroom with 24-hour hot shower provide a relaxing atmosphere for guests.

Year-round Indoor Pool and Wellness Centre

The hotel features a year-round indoor pool and a seasonal outdoor pool, perfect for guests looking to relax and unwind. Additionally, the wellness centre offers opportunities for rejuvenation and pampering during your stay.

Diverse Dining Options and Convenient Services

Guests can indulge in a variety of culinary delights at the in-house restaurants, featuring Chinese, Italian, and international cuisines. Moreover, the hotel offers convenient services such as massage facilities, luggage storage, and car hire, ensuring a seamless and enjoyable experience for all visitors.

Book your stay at Hotel Indigo Shenzhen Overseas Chinese Town for a memorable and fulfilling hotel experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9
Based on 228 reviews
Cleanliness: 9.5
Service: 8.7
Location: 9.2
Room Quality: 9
Amenities: 8.2
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.2
R
rafael alberto • couple • ar
9
2026-10-28 • via Nuitee
L
Luke • solo_traveller • us
10
2026-10-20 • via Nuitee
R
rafael alberto • extended_group • ar
9
2026-10-20 • via Nuitee
J
Jenny • couple • hk
9
A beautiful hotel, highly recommend for a short stay.
Pros:

The beautiful setting, a great room and exceptional breakfast.

Cons:

It was all lovely.

2026-10-17 • via Nuitee
M
Mariusz • family_with_children • pl
10
Pros:

Czysto i smaczne śniadania. Duży wybór

2026-10-15 • via Nuitee
I
Ian • couple • au
10
Excellent.
Pros:

Outstanding service and quality

Cons:

Nil

2026-10-15 • via Nuitee
T
Thibault • couple • gb
10
Pros:

Extraordinary Venitian experience!

2026-10-13 • via Nuitee
M
Marina • couple • kg
10
Самый красивый и фотогеничный отель из всех, в которых мы бывали в Китае с бузепречным сервисом
Pros:

Понравилось абсолютно все.

Cons:

Удивил большой депозит при заселении, о котором не было информации при бронировании. Из-за этого возникли проблемы с оплатой. И еще были какие-то сложности с доступом в бассейн: система доступа по face ID не работала, приходилось каждый раз просить персонал открыть. неудобно. В остальном - один из лучших и определенно самый красивый и фотогеничный отель из всех, в которых мы бывали в Китае. Сервис безупречный.

2026-10-07 • via Nuitee
J
Jeff • couple • au
10
Was very happy with the stay at Indigo Hotel .
Pros:

The overall hotel was like being in Italy , but even better. A very European feel to the property itself. The room was very clean and appeared recently renovated. Breakfast was also great with a good spread.

Cons:

The views could have been better, but the hotel made up for the poor exterior view.

2026-09-19 • via Nuitee
H
Hélène • solo_traveller • nl
10
Wonderschoon hotel, sprookjesachtig mooi
Pros:

De kamer, alles werkelijk schitterend

2026-09-17 • via Nuitee
A
An Chee • family_with_children • sg
10
Pros:

Very comfortable hotel and nice reception

Cons:

None

2026-09-11 • via Nuitee
K
Klaas Oostendorp • solo_traveller • be
10
Pros:

We landen om 05:00 uur in Shenzhen waardoor we al vroeg aankwamen in het hotel. We konden zonder problemen een halve dag bij boeken..De kamer is ruim en van alle gemakken voorzien. De regen douche is perfect. Het ontbijt is ongelofelijk Echt alles is aanwezig en zelf meer. Het buiten zwembad is groot Het binnen zwembad was gesloten. Ook de toolbar was dicht. Ik raad dit hotel 100% aan. Personeel super vriendelijk en behulpzaam..

Cons:

Poolbar was gesloten. Maar verder alles oke.

2026-09-09 • via Nuitee
C
Cédric • solo_traveller • fr
9
Perfect for business and holidays
Pros:

Very clean. Large choice for the breakfast. Location (métro station)

2026-09-03 • via Nuitee
I
Izanka • couple • za
10
2026-08-31 • via Nuitee
J
Julita • family_with_children • pl
10
2026-08-31 • via Nuitee
E
enrico • couple • us
8
Good
Pros:

Goid

2026-08-28 • via Nuitee
N
Nga Sze • family_with_children • hk
9
地點方便，裝修精美，但靠馬路的房間晚上聽到維修道路的吵鬧聲音。
Pros:

地點方便，裝修精美。

Cons:

預訂了兩間連露台的房間，最後只能給我們一間有露台的房間和一沒有露台的房間。

2026-08-19 • via Nuitee
C
Christiene • extended_group • au
10
2026-08-10 • via Nuitee
H
Ho • couple • hk
7
2026-08-10 • via Nuitee
A
Alwxandra • couple • gb
9
Great value for money, convenient location
Pros:

Very spacious room, clean, good value of money
Great location close to amusement parks and metro station.
Breakfast was average but overall good value for money

2026-08-08 • via Nuitee