DoubleTree by Hilton Gurgaon New Delhi NCR

Hotels
•
Doubletree by Hilton
9.4 (1442 reviews)
Sector-56, Golf Course Road , Gurgaon , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpfulness of staff
Cleanliness of rooms
Cons:
Ordinary breakfast

Categories

Cleanliness
9.14
Rooms were clean, comfortable, and well maintained.
Service
9.91
Exceptional customer service with warm, attentive staff.
Location
9.65
Convenient location, easy access to attractions and airport.
Room Quality
9.1
Comfortable and well-maintained rooms.
Amenities
9.13
Impressive blend of food options and festive décor.
Value for Money
9.09
Good value considering the service and amenities offered.
Food and Beverage
9.64
Exceptional breakfast buffet with diverse options.
Overall Experience
9.51
A thoroughly enjoyable stay with attentive service and excellent atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:26

Property Description

Luxurious Accommodation
DoubleTree by Hilton Gurgaon-New Delhi NCR offers air-conditioned rooms with flat-screen satellite TVs, minibars, and en suite bathrooms.

Culinary Delights
Indulge in a culinary journey at the All Day Dining Restaurant – Food Store serving western cuisine and Asia Alive offering a variety of Asian specialties. Don't forget to visit Spiritual Gasto Bar for signature cocktails and wood-fired oven pizzas.

Exclusive Amenities
Enjoy access to the two-tiered executive lounge for Hilton Honor Members, hi-tech board rooms, 24-hour fitness center, steam room, swimming pool, and spa.

Experience luxury and convenience at its best at DoubleTree by Hilton Gurgaon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1442 reviews
Cleanliness: 9.14
Service: 9.91
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.51
B
Bulbul • solo_traveller • in
8
Pros:

The facilities were good. Chef Amit and Nivedita in the breakfast team were very warm and efficient - ensured everyone was attended to. The rooms were nice, clean and comfortable. Toiletries from Crabtree and Evelyn took the cake

Cons:

There were small irritants - the room keys had to be magnetised again and again. The coffee shop in the afternoon was pathetic. They kept only the inexperienced staff who didn't know what could be served and what couldn't.

2026-09-17 • via Nuitee
M
Mathew • solo_traveller • in
8
It was a good stay..Breakfast was good. If you want s brand new property then this is not the place. But I think they ar
Pros:

It is an old property!! But staff was really Good

Cons:

old property

2026-09-16 • via Nuitee
E
eesha • couple • in
9
2026-09-13 • via Nuitee
S
Sridhar Narasimha • solo_traveller • in
6
Cons:

Rooms need an infra upgrade and refurbishment

2026-09-12 • via Nuitee
A
Abhishek Sonthalia • solo_traveller • in
1
Most pathetic hotel stay of life
Pros:

Most pathetic hotel stay of my life.

Cons:

Very poor condition of the hotel. Aircon not working, hair dryer not working, hair strands on pillow and bed. Toiletries almost nothing. No fruit basket in room. Refrigerator empty and not working. Water in the bathroom not moving out in shower region. Promoter needs to shit it down and overhaul the same. Won't ever come back

Very pathetic.

2026-09-11 • via Nuitee
G
Garima • solo_traveller • in
9
2026-09-09 • via Nuitee
B
Balaji • solo_traveller • in
10
Pros:

It was pleasure to stay in Doubletree, Gurgram.
Thank you Shivani and team for smooth checkin and checkout process

2026-09-08 • via Nuitee
S
SURAJIT • solo_traveller • sg
4
2026-09-08 • via Nuitee
G
Garima • couple • in
10
Warm, caring, truly memorable
Pros:

Such a warm and caring team!
Everyone was incredibly kind and supportive, especially considering my medical needs. A special thank you to Shivani, Angelos, Sumit, and the manager for being so genuinely nice, polite, and helpful. Their kindness made my stay so much more comfortable.
I’ll surely consider this property again for my wedding staycation!

2026-09-07 • via Nuitee
S
shilpa • couple • in
8
2026-09-06 • via Nuitee
P
Priyanka • solo_traveller • in
8
Pros:

The place was clean and service was good

Cons:

The restaurant service is quite slow

2026-09-04 • via Nuitee
D
DoctorEd711 • Friends getaway • Orlando, Florida
10
Extraordinary Service
Pros:

My stay at the DoubleTree by Hilton Gurgaon - New Delhi NCR was nothing short of extraordinary. From the moment I arrived, I was completely amazed and deeply moved by the incredible level of personalized service across every department. The reception team, the kitchen chefs, the restaurant servers, and the executive lounge staff went truly above and beyond to make my visit memorable.
The executive lounge was an absolute highlight. The gentleman working there double-served as a bartender, crafting superb cocktails with an incredibly amicable and professional touch. His genuine warmth made every visit to the lounge a delight.
The staff blew me away with their overwhelming hospitality. On the night before my departure, I was honored to be selected as their "Customer of the Night" and was presented with a beautiful cake. The next morning, as I was checking out, they surprised me again with another cake to wish me safe travels! On top of that, they celebrated my birthday with a spectacularly decorated cake and upgraded me to a fabulous suite. These thoughtful gestures made me feel deeply valued as a guest.
My only constructive feedback relates to the breakfast service in the main restaurant. There were many traditional dishes being prepared for other guests that I would have loved to try, but I didn't know their names or how to order them. I found it a bit difficult to communicate my requests with some of the kitchen staff due to a language barrier. While I completely respect being in a host country, as an international Hilton property, having a bit more English fluency or guided assistance at the live stations would help foreign guests navigate and enjoy the incredible culinary offerings.
Despite that minor communication challenge, the warmth and generosity of the team were unforgettable. DoubleTree by Hilton Gurgaon - New Delhi NCR delivered a world-class experience, and I will certainly be back in the future.

2026-08-29 • via Tripadvisor
D
Dreamer60461819916 • Couples
8
House keeping
Pros:

Sumit is a great guy—very communicative, professional, and always helpful. His service is exceptional.

2026-08-29 • via Tripadvisor
S
Siddhant • couple • in
8
2026-08-28 • via Nuitee
A
ajaa2022 • Business
10
Best place to stay away from home
Pros:

The people here have been incredibly accommodating. They genuinely go out of their way to help us and make sure we feel at home.

A special thank you to Pia Seth and Peace, who have taken such great care of me during my stay. They make sure my room is clean, comfortable, and that I have everything I need. Their thoughtfulness and genuine care truly make a difference.

Thank you for making my stay in India feel like home. ❤️🇮🇳

2026-08-27 • via Tripadvisor
G
Getaway01632043657 • Business
10
Exceptional Stay with Outstanding Service!
Pros:

We had a fantastic experience during our recent stay at the DoubleTree by Hilton Gurgaon. The overall facilities were top-notch—comfortable, clean, and modern. A special highlight was the food, particularly the breakfast buffet, which featured a wonderful spread of fresh, delicious options every morning.
A special shout-out goes to Pia, who truly made our stay great. She was incredibly accommodating, attentive, and super helpful with everything we needed. Her warm hospitality made a real difference in our visit.
Highly recommended for anyone visiting Gurgaon—we will definitely be returning!

2026-08-27 • via Tripadvisor
N
Navigator14918736826 • Solo travel
10
Exceptional Hospitality and Effortless Check-In Experience
Pros:

From the moment I walked into the lobby, I knew this stay was going to be top-tier. The ambiance of the property is stylish and soothing, the housekeeping staff keeps everything spotless, and the dining options offer an impressive selection of delicious meals.
What elevated our overall experience was the remarkable service at the front desk. A special mention must go to Vidhi from the front office, who demonstrated exceptional professionalism and courtesy throughout our visit. She greeted us warmly, handled our room allocation swiftly, and provided detailed guidance on hotel facilities and local travel. Whenever we had a query or needed assistance, she addressed it immediately with patience, kindness, and a wonderful attitude that made us feel right at home.
Having such competent, thoughtful, and friendly professionals at the front desk makes all the difference when traveling. Her dedication to guest satisfaction was evident in every interaction. I highly recommend this property to anyone traveling for leisure or corporate work, and I will certainly choose to book here again on my next journey.

2026-08-27 • via Tripadvisor
K
Kiran • couple • in
10
2026-08-27 • via Nuitee
S
Shera_di_tom • Business
10
Best experience
Pros:

We had a conference organised here. We discussed everything related to setup, requirements all over the call. Everything was up and running when we arrived here on the date. Special mention to Ankit Jaisawal from the banquets team and Gaurav from AV team.

2026-08-26 • via Tripadvisor
T
Tour03093542622 • Business
10
Great place to stay
Pros:

Perfect room service by Sumit Kumar on 413

2026-08-26 • via Tripadvisor