Wyndham Costa del Sol Cusco

Hotels
•
Costa del Sol
9 (1739 reviews)
Calle Santa Teresa, 344 , Cusco , pe

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Excellent location
Friendly staff
Great food
Cons:
Inconsistent service
Cleanliness issues
Uncomfortable pillows

Categories

Cleanliness
8.25
Some guests noted issues with cleanliness, particularly in bathrooms.
Service
8.75
Service was mentioned as lacking but recognized that it is standard for hotels of this rating.
Location
9.75
Multiple reviews praised the excellent location near central attractions.
Room Quality
8.75
Rooms were generally comfortable but mentioned some issues with shower functionality.
Amenities
9.25
Amenities such as complimentary drinks and good breakfast were appreciated.
Value for Money
8.75
Some guests felt that the hotel did not meet their expectations based on price.
Food and Beverage
9.25
Guests enjoyed the food, particularly the included breakfast.
Overall Experience
9.25
Most reviews expressed a high level of satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:21

Property Description

Colonial Elegance in the Heart of Cusco

Luxurious Accommodation: Enjoy fully carpeted rooms with heating and 24-hour room service at Costa del Sol Wyndham Cusco, a 17th-century mansion turned hotel.

Culinary Delights: Indulge in a delicious blend of international and Peruvian cuisine at Paprika Cusco Restaurant, complemented by a cozy ambiance and excellent service.

Convenient Location: With Cusco Main Square and top attractions just steps away, including San Pedro Train Station and the Central Market, make the most of your stay at Costa del Sol Wyndham Cusco.

Experience the charm and comfort of our historic hotel - book your stay now at Costa del Sol Wyndham Cusco!

Important information:

CHILDREN

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults (Breakfast is not included)

TAXES

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

DOG FRIENDLY

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.
Pets (only dogs) are only allowed in certain rooms and restrictions apply.
For restrictions and other inquiries, please contact the hotel directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$11 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1739 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
G
Gigi • family_with_children • us
9
Excellent location, staff and services.
Pros:

Location is excellent. Close to everything. Breakfast was great. Staff was excellent. The spa services were excellent. Yerami provided excellent massage services, especially great for those doing treks in the Peruvian mountains.

Cons:

The room in the 'hacienda' section tended to be colder than the new wing. It took some time to figure out the heating.

2026-06-12 • via Nuitee
N
NATALIA • couple • es
9
Pros:

Alojamiento muy recomendable

2026-06-10 • via Nuitee
R
Rodrigo • couple • br
6
Falta estrutura
Pros:

Nao gostei

Cons:

Muito antigo

2026-06-10 • via Nuitee
K
Kristin • extended_group • us
10
2026-06-09 • via Nuitee
G
Ghosh&Co • couple • ae
8
Perfect location, outstanding staff, and a truly wonderful experience.
Pros:

The location was excellent, and the staff's behavior was exceptional. Their professionalism, friendliness, and willingness to assist made the experience truly enjoyable.

Cons:

staff's behavior

2026-06-08 • via Nuitee
A
Abraham • couple • cr
10
2026-06-06 • via Nuitee
N
Norvan • couple • za
8
Excellent location - perfect stop before and after Machu Picchu
Pros:

Location was great - short walk to markets, restaurant and pick up points for tours

Cons:

Shower curtain

2026-06-05 • via Nuitee
W
Wilza Cristina Valente da • solo_traveller • br
9
Pros:

Gentileza dos funcionários e localização.

Cons:

Nada

2026-06-03 • via Nuitee
E
Edmond • couple • ca
8
Great service in a lovely city
Pros:

The service, the location

Cons:

Rooms are very dated. The big step into and more importantly out of the bathroom especially at night.

2026-06-02 • via Nuitee
R
Rym • family_with_children • tn
8
2026-06-02 • via Nuitee
R
Ronit • solo_traveller • il
6
2026-06-01 • via Nuitee
C
carolina • couple • br
10
2026-05-29 • via Nuitee
K
Kersey • couple • gb
8
Enjoy our brief stay would recommend
Pros:

Very friendly and excellent facilities

2026-05-28 • via Nuitee
C
Cristian • family_with_children • cl
9
2026-05-26 • via Nuitee
V
Valente • extended_group • br
9
Hotel e equipe excelentes, é gratificante estar em ambientes diferenciados, acolhedores e alegres!
Pros:

A localização é ótima e a equipe muito prestativa, gentil e atenciosa

Cons:

Falta ducha higiênica nos serviços de banho.

2026-05-26 • via Nuitee
D
Deanna • extended_group • ca
10
Great hotel. Very central and the restaurant is excellent
Pros:

The breakfast is excellent with a wide variety of items. Location is very central.

Cons:

There really wasn’t anything that I didn’t like

2026-05-26 • via Nuitee
L
Laszlo • extended_group • hu
6
Standard room was a poor experience
Pros:

The building itself is beautiful, and the restaurant was okay too.

Cons:

The standard room we stayed in at first was disappointing and small, with a view of the outdoor AC units. I definitely wouldn't stay there again. Reception staff could be a lot more friendly.

2026-05-25 • via Nuitee
T
Tania • couple • hn
9
Buen servicio.
Pros:

Excelente ubicacion, habitacion confortable, bonita vista.

2026-05-25 • via Nuitee
C
Cristian • family_with_children • cl
9
Pros:

Muy buena ubicacion, limpieza y servicio

2026-05-25 • via Nuitee
L
Luz • couple • cl
10
2026-05-24 • via Nuitee