Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room cleanliness
Small room size

Categories

Cleanliness
7.88
Mixed sentiments regarding cleanliness, with mentions of mediocre cleanliness and little room for improvement.
Service
9.85
Highly praised service with many guests highlighting the friendliness and helpfulness of the staff.
Location
9.39
Convenient location near attractions and public transport, positively mentioned by many guests.
Room Quality
8.34
Room size and quality mixed; some rooms noted as small, but overall comfortable.
Amenities
8.37
Satisfactory range of amenities mentioned with focus on spa and breakfast.
Value for Money
8.33
Good value for the provided service and location, though some aspects needed improvement.
Food and Beverage
8.38
Breakfast variety and quality mentioned positively, but some suggestions for improvement.
Overall Experience
9.05
General satisfaction with the stay, with particular note of the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Historical and Modern Fusion

Grand Durmaz Hotel, located in the heart of the old town, offers a unique blend of historical charm and modern amenities. The rooms, decorated in a fusion of historical and modern styles, provide a comfortable stay with air-conditioning, LCD TVs, and minibars stocked with non-alcoholic drinks.

Luxurious Spa and Dining Options

Indulge in relaxation at the spa centre, featuring a Turkish bath, sauna, and massage treatments. Enjoy a delicious buffet breakfast and savor traditional and international cuisines at the Terrace Valide Restaurant.

Convenience and Comfort

With a prime location across from Aksaray Tram Station, Grand Durmaz Hotel offers easy access to the iconic Grand Bazaar and VIP transfer services to Istanbul and Sabiha Gokcen Airport. Book now for a memorable stay at Grand Durmaz Hotel.

Important information:

Please note that alcoholic drinks are not available and served in this hotel.

Guests can benefit from the spa center at an additional fee.

Guests are kindly requested to show the credit card used for reservation upon check-in. Name on credit card must correspond with guest's name.

Grand Durmaz Hotel offers airport shuttle service at an extra fee. Please contact the property at least one day before check in.

Grand Durmaz Hotel, pre-authorizes your credit card for the first night of your accommodations to secure your booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.7
Based on 485 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.05
K
kilani • family_with_children • tn
9
Pros:

SERkAN ONUR you are the best 😀😀

2026-09-15 • via Nuitee
A
ahmed • couple • kw
10
I will come again sure
Pros:

I was on room no 1102 all is great the lady on the reception is amazing i think her name is ceren she upgraded my room she was so kind and professional and finish my booking very fast and the hotel overall is great

Cons:

All is ok

2026-09-14 • via Nuitee
M
Mohie Eddine • solo_traveller • dz
9
2026-09-09 • via Nuitee
C
Carmel • solo_traveller • za
8
Pros:

The staff were amazing. Serkan went above and beyond during our stay. He made our trip extra special.

Cons:

Nothing

2026-09-09 • via Nuitee
M
MOHAMED NASEEF • couple • gb
9
Worth the price. Convenient location and easy access
Pros:

All

Cons:

Try to add more variety for the breakfast buffet

2026-09-05 • via Nuitee
L
Laaribi • extended_group • tn
7
2026-08-26 • via Nuitee
H
Heba • family_with_children • jo
10
Pros:

Everything is good
Friendly staff and helpful
Great location

2026-08-21 • via Nuitee
M
Mohammed Tahseen Shaikh • solo_traveller • ca
10
Wonderful stay — exceptional hospitality from Cerin and Serkan
Pros:

We had a wonderful stay at Grand Durmaz Hotel during our family trip to Istanbul. The hotel was comfortable, clean, conveniently located, and made a great base for exploring the city.
What really made our stay memorable, however, was the exceptional hospitality we received from Cerin and Serkan at the front desk. Both were incredibly warm, welcoming, professional, and genuinely helpful throughout our stay. Whether we needed information, recommendations, directions, or assistance with anything at the hotel, they were always approachable and happy to help.
Travelling as a family with children can sometimes make things a little more complicated, but Cerin and Serkan made us feel completely at ease. Their kindness and personal attention went far beyond what we normally expect from a hotel reception. They didn't simply provide good service — they made us feel genuinely welcome and looked after.
The entire experience left us with a very positive impression of Grand Durmaz Hotel and of Istanbul itself. A hotel can have a great location and comfortable rooms, but it is the people who truly make a stay memorable. Cerin and Serkan are a tremendous asset to Grand Durmaz Hotel.
We would happily stay here again on our next visit to Istanbul and would absolutely recommend Grand Durmaz to other travellers.
Thank you for making our stay so memorable!

Cons:

There honestly wasn't anything significant that we disliked. We had a very positive experience overall and left with wonderful memories of both Grand Durmaz Hotel and Istanbul.

2026-08-19 • via Nuitee
A
Autba • couple • il
10
الفندق موجود بمنطقه حيويه ومريح جدا لجميع المواصلات
Pros:

طاقم رائع والمعامله ممتازه

Cons:

لا شيء

2026-08-15 • via Nuitee
A
Autba • family_with_children • il
10
فندق حيوي جدا بمنطقه حيويه بنصح الجميع ، المعامله جدا رائعه
Pros:

المعامله رائعه والطاقم دائما في الخدمه

Cons:

لا شيء

2026-08-15 • via Nuitee
علي • solo_traveller • iq
10
Pros:

طاقم جيد جدا وخدمات الغرف موقع الفندق متميز جدا وجميع من في الطاقم جيدين والسيد تولكا وفطور صباحي جيد

2026-08-04 • via Nuitee
N
Naser • solo_traveller • fr
10
2026-08-03 • via Nuitee
T
talal salah • solo_traveller • iq
10
2026-08-03 • via Nuitee
B
ben sghaier • couple • tn
9
2026-08-02 • via Nuitee
T
talal salah • solo_traveller • iq
8
2026-07-22 • via Nuitee
A
AyubUk • solo_traveller • gb
10
Amazing experience
Pros:

I gad an amazing stay at the hotel, the most important thing is their staff. Each and everyone i had an interaction with remained so much helpful specially Onur,sarkan,wassila,Tolga. They all have treated me like their family member by helping me in their professional and personal capacities out of the way. I can’t thank them enough for making this trip wonderful for me.

Cons:

I would like to mention about The spa experience . The first experience was really nice. The second time the services i got from the spa team was not value for money. I just felt like i was rushed through the whole process.

2026-07-21 • via Nuitee
S
Sultan • extended_group • sa
10
جميل
Pros:

كانت إقامتي في الفندق أكثر من رائعة. يتميز بموقع ممتاز قريب من جميع الخدمات والأماكن المهمة، والغرف نظيفة، واسعة، ومريحة، مع اهتمام واضح بأدق التفاصيل.

كما أتقدم بجزيل الشكر للأخ SERKAN على حسن استقباله واحترافيته العالية وتعاونه الدائم وحرصه على راحة النزلاء، فقد كان مثالًا للأخلاق الرفيعة والخدمة المميزة. تجربة تستحق التقدير، وبكل تأكيد سأكرر الزيارة وأوصي بهذا الفندق

Cons:

كل شي جميل الا ان السيارة لاتصل لباب الفندق

2026-06-30 • via Nuitee
B
Boulhen • solo_traveller • ma
10
2026-06-23 • via Nuitee
V
Valeria • extended_group • it
9
2026-06-20 • via Nuitee
B
Baba ameur • couple • dz
10
Pros:

Le personnel et l'emplacement très proche des moyens de transports

Cons:

La chambre relativement petite et peu spacieuse ainsi que le petit déjeuner pas trop varié

2026-06-18 • via Nuitee