Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Ski storage
See all facilities

Review Highlights

Pros:
Large, spacious rooms / well appointed
Good buffet breakfast
Clean rooms and pool
Friendly, helpful staff
Tasty restaurant options (some guests)
Cozy lobby with fireplace
Steam bath and large heated pool
Shuttle/minibus to resort/gondola
Nice bar and skilled bartender
Cons:
Folding bed in living room was poor
Hotel is somewhat far from Borovets center
Lack of bathrobes
No table/chairs/ashtrays on terrace
Some spa facilities (sauna/showers) not working
Pool/spa and rooms in separate buildings causing the need to change clothes multiple times
Non-breakfast meals described as semi-prepared and expensive
Kettle in room needs replacement
Hallway motion-sensor lighting issues

Categories

Cleanliness
9
Rooms and pool repeatedly described as clean ('Беше чисто', 'Πεντακάθαρη πισίνα'); overall cleanliness is praised.
Service
9.2
Staff repeatedly noted as friendly and helpful ('любезно отношение', 'персонала е много любезен', 'lovely staff'); shuttle/minibus service also praised.
Location
8.3
Quiet and beautiful setting praised, but multiple guests noted the hotel's distance from the Borovets center and need to use shuttle transport.
Room Quality
9.4
Rooms described as very large, spacious and well appointed ('Best rooms ever', 'Просторни и удобни стаи'); main complaint was one poor folding bed in a living room.
Amenities
8.2
Spa, steam bath and large heated pool are highlights; however there were operational issues (non-working sauna/showers), lack of bathrobes and some inconvenient layout with facilities in separate buildings.
Value for Money
7.2
Mixed value perception: breakfast valued, but other meals described as semi-prepared and very expensive, leading to lower perceived value.
Food and Beverage
8.4
Breakfast and several restaurant dishes praised as tasty, though some guests found non-breakfast meals unappetizing and overpriced.
Overall Experience
9.1
Generally very positive stay: comfortable rooms, friendly staff, good spa/pool and pleasant atmosphere; minor operational and location inconveniences noted but did not dominate the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-20 23:24

Property Description

Escape to the stunning Euphoria Club Hotel & Resort, your perfect snow-capped getaway.

Relaxation Awaits
Indulge in our full-service spa, where rejuvenating massages will melt your cares away after a thrilling day on the slopes.

Heavenly Indoor Swimming Pools
Enjoy two indoor swimming pools that offer a tranquil atmosphere, perfect for unwinding after your adventures in the mountains.

Savor Culinary Delights
Join us for a complimentary full breakfast, and later, relish delicious meals in our on-site restaurant or grab a cozy snack at the café. Quench your thirst at the bar/lounge, making memories with fellow guests.

Don’t wait—secure your stay at the Euphoria Club Hotel & Resort today for an unforgettable experience!

Important information:

  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOF

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 51 reviews
Cleanliness: 9
Service: 9.2
Location: 8.3
Room Quality: 9.4
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 9.1
T
Teodora • couple • bg
10
2026-03-07 • via Nuitee
G
Georgios • couple • gr
9
2026-03-07 • via Nuitee
Y
Yannis • couple • gr
9
2026-03-07 • via Nuitee
יותם • family_with_children • il
7
Pros:

חדרים גדולים מרווחים, ארוחת בוקר טובה בסך הכל

Cons:

המיטה המתקפלת בסלון ממש גרועה, הריחוק מהמרכז של בורובץ

2026-03-05 • via Nuitee
G
Gabriela • family_with_children • ro
9
2026-03-04 • via Nuitee
I
Ivan Tsonkov • family_with_children • bg
8
Pros:

Просторни и удобни стаи, чистота, любезен персонал, за всичко е по мислено да се чувстват добре гостите

Cons:

Храната извън закуската, изглеждаше като полуфабрикат, не особено вкусна и изключителна скъпа.

2026-03-03 • via Nuitee
D
Dejan • couple • bg
10
Деян
Pros:

Персонала е много любезен ,храната вкусна,препоръчвам го

2026-03-03 • via Nuitee
Боряна • family_with_children • bg
8
Приятно място за почивка
Pros:

Беше чисто, топло, просторно. Удобно легло, възглавници. Любезно отношение от целия персонал. Храната в ресторанта беше много вкусна! Лобито е уютно, с камина.
Парната баня е страхотна и впечатляваща със звездичките на тавана! Страхотен е големият басейн, който освен, че е топъл, се намира в изцяло остъклено голямо посещение, в което съответно влиза естествена светлина и топлина.

Cons:

Липса на халати. Липса на масичка, столчета, пепелници на терасата.
Недобро впечатление направи една неработеща сауна и някои неработещи душове. Това, че големият басейн, спа зоната и мястото, в което си настанен са в различни сгради създава неудобство - трябва да се обличаш и събличаш по няколко пъти, ако искаш да посетиш и спа зоната и големия басейн.

2026-03-03 • via Nuitee
R
RALITSA • family_with_children • bg
9
2026-02-28 • via Nuitee
D
Denis • couple • il
7
2026-02-26 • via Nuitee
D
Despinapar • family_with_children • gr
10
Πολύ καλό!
Pros:

Μεγάλα και άνετα δωματια! Πεντακάθαρη πισίνα! Υπήρχε shuttle bus για την μεταφορά μας κοντά στην γόνδολα.

Cons:

Ο βραστήρας στο δωμάτιο χρήζει αντικατάστασης

2026-02-26 • via Nuitee
M
Margaret • family_with_children • gb
9
Lovely hotel in a quiet, beautiful setting
Pros:

Best rooms ever! We had 3 Family rooms. Very large , spacious and well appointed. Beautiful, quiet location. 8 minutes Free minibus to and from the resort. Lovely staff. Nice, free spa. Good buffet breakfast. Great bar and even greater barman who was the best cocktail maker ever!

Cons:

Lighting: Some of the movement sensors in the halls didn't come on so we had to walk in the dark for a while and wave our hands about to get them to come on.

2026-02-25 • via Nuitee
I
Ioannis • family_with_children • gr
5
Cons:

Τα ασανσέρ μονίμως χαλασμένο Με αποτέλεσμα να ανεβαίνουν λέω στον τρίτον όροφο από το υπόγειο γκαράζ με τα πόδια Το βράδυ ενοχλητικός ήχος από τις σωλήνες εξαερισμού.

2026-02-24 • via Nuitee
I
Ioanna • family_with_children • gr
6
Cons:

Κατά τη διάρκεια της τριήμερης διαμονής μας, το ασανσέρ δεν λειτουργούσε τις περισσότερες ώρες, γεγονός που προκάλεσε σημαντική ταλαιπωρία. Επιπλέον, ενώ στο δωμάτιο υπήρχε τηλεόραση, δεν υπήρχε τηλεκοντρόλ, με αποτέλεσμα να μην μπορεί να χρησιμοποιηθεί. Παράλληλα, τα συρτάρια δεν είχαν ελεγχθεί ή καθαριστεί, καθώς βρήκαμε μέσα σκουπίδια από προηγούμενους ενοικιαστές, κάτι που δείχνει ελλιπή καθαριότητα και προσοχή στη λεπτομέρεια.
Ωστόσο, το πιο σοβαρό περιστατικό συνέβη την 2η μέρα που μπήκε το προσωπικό καθαριότητας στο δωμάτιο. Όταν επιστρέψαμε, διαπιστώσαμε ότι το παράθυρο είχε μείνει ανοιχτό και η πόρτα του δωματίου εντελώς ανοιχτή, με όλα τα προσωπικά μας αντικείμενα εκτεθειμένα.
Θεωρώ πως πρόκειται για σοβαρό ζήτημα ασφάλειας και ιδιωτικότητας. Δυστυχώς, όταν απευθύνθηκα στους υπεύθυνους για να ενημερώσω σχετικά, η ανταπόκριση δεν ήταν η αναμενόμενη και δεν υπήρξε η δέουσα αντιμετώπιση του θέματος.
Ελπίζω να δοθεί μεγαλύτερη προσοχή στο μέλλον, τόσο στη συντήρηση των εγκαταστάσεων όσο και στην τήρηση βασικών κανόνων ασφάλειας και επαγγελματισμού.

2026-02-24 • via Nuitee
T
Ted Petrov • couple • bg
8
2026-02-12 • via Nuitee
Росица Инджебазова • family_with_children • bg
9
2026-02-11 • via Nuitee
A
Assaf • family_with_children • il
8
2026-02-09 • via Nuitee
I
iva • couple • bg
10
Pros:

Препоръчвам! Прекрасен комплекс 🤩 Отлична храна 🍽 Мил и отзивчив персонал ✨️ Чисти и просторни стаи 🛏 Благодарим 🙏 Отново ще ви посетим 🤩

2026-01-29 • via Nuitee
B
Béla Zoltán • couple • hu
8
2026-01-26 • via Nuitee
B
Béla Zoltán • couple • hu
8
2026-01-26 • via Nuitee