Thalazur Ouistreham - Hôtel & Spa

Hotels
8.2 (1049 reviews)
Avenue Du Commandant Kieffer , Ouistreham , fr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent seaside location and beach access
Clean, modern-looking rooms
On-site spa/thalasso and pools
Comfortable beds; parking on site
Good restaurant/breakfast (reported by several guests)
Cons:
Perceived as expensive / poor value for money
Aging spa equipment — several jets not working; hammam issues
Some rooms small or with tiny toilets; limited room fittings
Occasional noise insulation issues and unappealing external views
Inconsistent food quality reported by some guests

Categories

Cleanliness
9.3
Frequently mentioned as a positive point: rooms described as clean and well-maintained in multiple reviews ("room clean", "Propreté").
Service
9.3
Staff repeatedly praised as friendly, welcoming and helpful at reception and housekeeping ("personnel agréable", "very helpful staff").
Location
9.8
Strong positive: excellent seaside location, beach access and proximity to the ferry port cited several times ("right on the beach", "Bon emplacement", "accès à la plage").
Room Quality
7.6
Mixed: generally functional and comfortable beds but some rooms described as small/cramped (tiny toilets), clinical, with poor views or lacking standard fittings (luggage stand, seating).
Amenities
6.5
Negative aspects for spa/thalasso: aging equipment, several pool jets not working, hammam temperature/vapor issues and busy spa at times — facilities present but showing wear.
Value for Money
6
Consistent complaints about being expensive for a one-night stay or generally overpriced ("très chère", "Very expensive for what you get").
Food and Beverage
8
Mixed but generally positive: some reviews praise the restaurant and breakfast as very good, while other comments say the cuisine is not always up to expectations.
Overall Experience
9.1
Overall positive guest experience: quiet hotel, pleasant staff, good location and clean rooms result in a strong overall impression despite some shortcomings in value and spa equipment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:07

Property Description

Luxurious 4-Star Accommodation with Stunning Sea Views

Thalassotherapy Centre and Spa Retreat
Indulge in relaxation at the thalassotherapy centre with sea water treatments, massages, and free access to salt water swimming pools, fitness center, hot tub, sauna, and hammam.

Exquisite Dining Experience
Enjoy traditional yet creative cuisine with seasonal ingredients at the restaurant, offering picturesque views of the sea and beach from the dining room or terrace.

Ready to experience luxury by the sea? Book your stay at Hotel Riva Bella by Thalazur today for a rejuvenating getaway.

Important information:

Rooms with a sea view incur an additional charge, upon availability.

Children under the age of 13 have access to the Spa Marin from Monday to Saturday from 12:30 to 14h then from 17h to 19h45 and Sunday from 12h30 to 18h00.

Please note the non-slip plastic slippers or sandals are required to access the marine spa (available for purchase on site).
Swim shorts are not permitted (only swim briefs or swim trunks).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Location

Guest Reviews

8.2
Based on 1049 reviews
Cleanliness: 9.3
Service: 9.3
Location: 9.8
Room Quality: 7.6
Amenities: 6.5
Value for Money: 6
Food and Beverage: 8
Overall Experience: 9.1
C
Celine • couple • fr
6
Extrêmement décevant je n’y retournerai jamais
Pros:

Personnel très gentil. Petit déjeuner très bon et très copieux

Cons:

Très très très déçue des soins. Je n’ai pas pu avoir de rdv pour aucun massage, très très décevant. Car l’établissement ferme dans une semaine. Si j’en avais été informée avant je n’aurais certainement pas réservé!!! Aucun geste commercial! Les chambres sont vraiment trop petites pour le prix

2026-08-21 • via Nuitee
I
ISABELLE • solo_traveller • fr
10
Super
Pros:

L'environnement et les soins prodigués

2026-08-21 • via Nuitee
P
Paul • solo_traveller • gb
8
Fantastic salty and sea experience
Pros:

Beautiful location near the beach. Great sea water pool and sauna. Friendly staff. Good chance to practice French.

Cons:

Lunch and dinner a bit expensive.

2026-08-20 • via Nuitee
A
Andrew • family_with_children • gb
5
Pros:

Location was very good.

Cons:

It had a very weird atmosphere, especially in the pool area.

2026-08-19 • via Nuitee
A
Agnieszka • family_with_children • pl
1
Pobyt w tym hotelu zepsuł nam cały wyjazd do Normandii
Cons:

W całym hotelu był nieprzyjemny zapach wilgoci i pleśni. W naszym pokoju na wykładzinie stała woda, hlupala pod nogami . W szafie stała woda na podłodze , zamokły nam ubrania. Przez trzy doby personel nie mógł znaleźć nam innego pokoju . Pan recepcjonista Antoine był cyniczny i nieprzyjemny.

2026-08-19 • via Nuitee
G
guylaine • solo_traveller • fr
8
2026-08-19 • via Nuitee
L
Laurent • solo_traveller • fr
10
Séjour très agréable
Pros:

Chambre très confortable

Cons:

Le restaurant est très bon

2026-08-17 • via Nuitee
R
Rachel • couple • gb
6
Great location for beach and ferry.
Pros:

Excellent location

2026-08-15 • via Nuitee
Z
Ziegler • solo_traveller • de
9
Pros:

Parkplatz am Haus, Meerwasserhallenbad hatte angenehme Temperaturen, Sitzmöglichkeit draussen

Cons:

Das Bett war zu schmal. Das Schwimmbad mit Sauna schließt schon um 19.45 Uhr und am Sonntag früher.

2026-08-12 • via Nuitee
O
Olivier • couple • fr
10
Je recommande cet endroit
Pros:

Le personnel est très agréable. Les chambres sont confortables et très propres. Le restaurant est très correct. Seul petit bémol le spa est légèrement vieillissant mais il semblerait qu’il va être refait cet hiver. Nous avons passé un très bon week-end.

Cons:

Spa légèrement vieillissant

2026-08-09 • via Nuitee
C
Christine • couple • fr
10
2026-08-08 • via Nuitee
C
Corinne • couple • gb
7
Pros:

easy check in , room clean

Cons:

expensive for one night

2026-08-06 • via Nuitee
P
Pierre-Etienne • couple • fr
9
2026-08-04 • via Nuitee
A
Arnaud • solo_traveller • fr
10
2026-08-04 • via Nuitee
A
Arnaud • couple • fr
10
Parfait
Pros:

Bon emplacement dans Ouistreham, services hôteliers sans reproche, chambre propres et fonctionnelles, bonne restauration. Personnel agréable et serviable

Cons:

La thalassô équipements vieillissants mais qui sera renovee bientot

2026-08-04 • via Nuitee
N
Nancy • couple • fr
10
Reposant
Pros:

La surprise préparée pour l’anniversaire de mariage

Le personnel et la mer par trop loin

2026-08-04 • via Nuitee
B
Brenda • solo_traveller • fr
6
Cons:

Les chambres ne sont pas insonorisé et j'ai trouvé ça très chère pour 1 nuit.

2026-08-02 • via Nuitee
C
Charlotte • family_with_children • gb
8
Comfortable hotel with a lovely view! But quite expensive for what you get.
Pros:

Lovely location looking over the sea
People on front desk are so friendly as are housekeeping team! They were incredibly friendly and so happy to help with anything needed
Nice spa facilities
Suite was a good size
Good air con

Cons:

Outside is very ugly which is such a shame, big nice inside
Rooms are a little clinical
Spa is nice but a lot of the water jets do not work which is such a shame so feels a little tired
Toilet is so tiny really hard to get in and out of the room
Very expensive for what you get

2026-08-02 • via Nuitee
L
Lucile • solo_traveller • fr
6
2026-07-25 • via Nuitee
C
Colom • couple • fr
6
Moyen
Pros:

Bien

Cons:

Le côté viellot en particulier les piscines et jets dont 2 sur 3 ne marchait pas.

2026-07-22 • via Nuitee