Hotel Canto das Águas - Roteiro de Charme

Hotels
9.3 (218 reviews)
Av. Sr. dos Passos, 01 , Lençóis , br

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful design and tasteful decor
Very friendly and attentive staff
Excellent location with river/waterfall views
Spacious, comfortable rooms and beds
Excellent breakfast
Ample parking
Cons:
Occasional shower/hot water problems
Restaurant service lapses and order delays
No in-shower drying bar/varal (towel hanging issue)
Isolated room odor report
Reservation restriction issue on a busy night

Categories

Cleanliness
9.4
Consistently praised for cleanliness (mentions of 'limpeza' and 'propreté'); one guest reported an isolated odor issue.
Service
8.9
Staff described as very friendly and attentive in multiple reviews, but occasional service lapses (restaurant order not placed, dinner delay, reservation issue) lowered the score slightly.
Location
9.8
Frequently highlighted as a major strength: excellent location, close to center, and rooms with views of the river/waterfall.
Room Quality
9.4
Rooms described as spacious, comfortable and tastefully decorated; occasional issues noted with shower temperature/ plumbing.
Amenities
8.6
Good range (ample parking, breakfast with a view), but some practical shortcomings: inconsistent hot water, missing in-shower drying bar/varal and guests hanging clothes on balconies.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
9.4
Breakfast repeatedly called excellent with scenic views; restaurant food/service generally positive but marred by service delays and a noted reservation restriction on a busy night.
Overall Experience
9.6
Overall very positive: guests emphasize charm, architecture, tranquil setting and high-end feel; a few service/amenity issues did not eclipse the strong overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:11

Property Description

Mountain Retreat with Eco-Friendly Charm

Tranquil Gardens and Relaxing Amenities
Immerse yourself in the serene ambiance of Canto das Aguas Hotel's lush gardens, unwind in the sauna, or take a refreshing dip in the swimming pool.

Modern Comforts in Rustic Surroundings
Experience a blend of modern amenities and rustic charm in the elegantly decorated rooms, complete with a minibar, flat-screen TV, and private bathrooms for your comfort.

Convenience and Culinary Delights
Indulge in delectable contemporary cuisine at the on-site restaurant, sip on refreshing drinks at the bar, and explore Lençóis’ Historical Centre just a stone's throw away.

Book your stay at Canto das Aguas Hotel for a perfect mountain getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEC

Location

Guest Reviews

9.3
Based on 218 reviews
Cleanliness: 9.4
Service: 8.9
Location: 9.8
Room Quality: 9.4
Amenities: 8.6
Value for Money: 9.3
Food and Beverage: 9.4
Overall Experience: 9.6
C
Claudio • couple • br
10
Fantástico
Pros:

De tudo

Cons:

Tudo

2026-08-26 • via Nuitee
R
Ronaldo • couple • br
10
tranquila e muito bom para descansar apos um dia cheia de aventuras pela Chapada Diamantina
Pros:

cafe da manha excelente.
o cuidado em oferecer bebidas e comidas saudaveis e veganas fez diferenca
outro cuidado, agua potavel em lugares extrategicos para servir os hospedes de maneira gratuita
o cuidado com os jogos de cama e travesseiros tambem sao excelentes

2026-08-25 • via Nuitee
I
Iorghe • couple • it
9
2026-08-24 • via Nuitee
C
Carmem • couple • br
10
Excelente, Ótimo atendimento
Pros:

A localização e o restaurante do hotel são excelentes

Cons:

Nao teve nada que eu não gostei

2026-08-21 • via Nuitee
S
Simone • extended_group • nl
10
Beautiful (!) stay in nature and still close to centre of Lençois
Pros:

A beautiful, with care decorated, spacious and in nature fitting hotel overlooking the cascade, right in the centre of Lençois. Giving a feeling of being only in the nature. Bfast with lots of options, while they put a small bowl with papaya and banana for the birds. Helpful and friendly staff!

Cons:

?

2026-08-17 • via Nuitee
A
Alicia • couple • gb
9
2026-08-16 • via Nuitee
I
Ilaria • couple • it
10
2026-08-14 • via Nuitee
C
carime • solo_traveller • br
10
2026-08-06 • via Nuitee
S
Silvia • solo_traveller • ch
9
Pros:

-

Cons:

-

2026-08-06 • via Nuitee
S
Silvia • couple • ch
9
Pros:

Sehr schön gestaltet.
Personal sehr nett.
Schöne Lage.

Cons:

-

2026-08-06 • via Nuitee
D
Denise • couple • br
10
Pros:

Gostei de tudo, localização, quarto amplo, limpeza, funcionários atenciosos, café da manhã excelente

2026-08-05 • via Nuitee
C
claire • family_with_children • fr
10
Parfait
Pros:

La déco
L emplacement
La propreté

Cons:

Rien

2026-08-05 • via Nuitee
D
David • family_with_children • br
10
2026-08-03 • via Nuitee
F
Flavia • couple • br
10
Vale a pena
Pros:

Hotel lindo, muito bem localizado, ótimo café da manhã.

Cons:

Poderia ter varal dentro do box para estender roupa de banho. Apesar do aviso, alguns clientes penduravam roupa na sacada do quarto.

2026-07-24 • via Nuitee
V
VALERIE • couple • fr
10
Un merveilleux séjour dans un environnement exceptionnel
Pros:

Le charme l’architecture l’écologie la gentillesse du personnel les prestations haut de gamme

Cons:

Rien

2026-07-22 • via Nuitee
V
Victor • couple • br
10
2026-07-17 • via Nuitee
M
Marcus • couple • br
10
2026-07-14 • via Nuitee
S
Sr. Pontes • couple • br
9
Muito bom, voltaria, porém alguns pontos podem e devem ser melhorados.
Pros:

Hotel muito bem localizado, estacionamento amplo, recepção e staff atenciosos, estrutura do hotel muito boa, muita coisa pra fazer, praticamente não dá vontade de sair de lá... decoração no geral de muito bom gosto!

Cons:

Vamos lá, pq nem tudo são flores; água do chuveiro/pia não queria esquentar de jeito algum no primeiro dia, tivemos que tomar banho gelado, no segundo dia falei com o pessoal da recepção e nesse dia esquentou, mas não no padrão quente de hoteis, e mesmo assim fui aconselhado a deixar o chuveiro ligado alguns minutos antes pra poder "esquentar", haja agua indo pro ralo pra esperar chegar ao ponto da temperatura..

No sabádo a noite, aniversario de minha esposa, fomos ao restaurante e pedimos vinho e uma entrada, quando a entrada chegou, escolhemos nosso prato desejado e informamos ao garçom, dps de quase 1 hora aguardando, precisei chamar um garçom para saber o pq da demora da nossa janta, o mesmo falou que o pedido nem foi lançado pelo o outro garçom que nos atendeu primeiramente.. Este foi bem solicíto, ofereceu para, de fato, lançar o pedido naquele momento, e até a opção de levar depois de pronto em nosso quarto, ele tentou reparar o erro do outro, mas nesta altura, chateados com o ocorrido, já com sono e cansaço de um dia de trilha, decidimos irmos dormir sem jantar, o que acabou causando um descontentamento nosso em relação ao atendimento falho que prejudicou nossa experiência. Enfim, só espero que vocês possam treinar melhor seus colaboradores para que erros como esses não estraguem mais o dia de outros hospedes.

2026-07-13 • via Nuitee
M
Marcelo • extended_group • br
8
Boa, esperava mais!
Pros:

Tamanho

Cons:

Cheiro

2026-07-12 • via Nuitee
L
Leonardo • couple • br
10
2026-07-12 • via Nuitee