Aloft by Marriott Asheville Downtown

Hotels
•
Aloft
8.9 (829 reviews)
51 Biltmore Avenue , Asheville , us
+1 828-232-2838

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff
Wonderful location
Clean and comfortable rooms
Cons:
Parking fees
Inconsistent room quality
Noise and lighting issues

Categories

Cleanliness
8.65
While many reviews noted clean rooms, some issues with mold and dirty furniture were mentioned.
Service
9.45
Overall, the staff was described as friendly and accommodating, with only a few issues reported.
Location
9.65
Multiple reviews highlighted the great location, close to attractions and restaurants.
Room Quality
8.55
Rooms were generally comfortable, but there were multiple complaints about thermostat issues and two guests noted inadequate lighting.
Amenities
8.25
Some amenities were convenient, but several reviews mentioned the need for more thought in room amenities.
Value for Money
8.35
High prices were compared unfavorably to the service received, leading to some dissatisfaction.
Food and Beverage
8.95
Positive mentions of the bar and beverage services were noted, contributing to the overall experience.
Overall Experience
9.35
Most guests had a positive stay, citing comfort and location, despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:16

Property Description

Modern Comforts and Convenience

Located in the heart of Asheville, just 2 miles from the Biltmore Estate, Aloft Asheville Downtown offers a vibrant stay with an outdoor pool and on-site restaurant.

Chic Rooms with Views

Each guest room is equipped with a small refrigerator, flat-screen TV, and iPod docking station. Enjoy city or mountain views in select rooms, along with coffee-making facilities and a work desk.

Dining and Entertainment

Indulge in small plates at the w xyz bar or grab a bite from the re:fuel gourmet pantry. With the Orange Peel concert venue and local breweries within walking distance, there's never a dull moment.

Ready to elevate your Asheville experience? Book your stay at Aloft Asheville Downtown now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Sat, Oct 31, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Location

Guest Reviews

8.9
Based on 829 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.65
Room Quality: 8.55
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.95
Overall Experience: 9.35
K
Kimberly • extended_group • us
10
2026-08-15 • via Nuitee
J
Judith • couple • us
5
Going Downhill
Pros:

The location is great

Cons:

Extremely rude housekeeping staff. Incredibly loud techno music blasting by the pool (with a live DJ). The hotel allows local people to buy a day pass to the pool so the DJs had a bunch of friends there and they were all drinking and vaping in the pool, yelling, cussing, etc. The DJ's music was so loud you had to yell to talk to the person next to you (middle of the day on a Sunday) and blasting songs with the F word and N word and there were families with little kids. Many people came to the pool and left because it was so horrible. Everything was overpriced. We have stayed at this location many times and it has always been great before this.

2026-08-14 • via Nuitee
L
Lindhout • extended_group • nl
7
Pros:

Locatie, ruime kamer

Cons:

Niet geheel schoon

2026-08-11 • via Nuitee
B
Bailey • family_with_children • us
8
Excellent view, excellent stay, good staff.
Pros:

Breakfast was quickly served and decent! Coffee was good as well.

Cons:

Elevators were down and we got locked outside once.

2026-08-10 • via Nuitee
S
Shannon • family_with_children • us
7
2026-08-09 • via Nuitee
R
ROSEMARY • couple • us
9
2026-08-06 • via Nuitee
J
jwmsc • Couples • St. Augustine, Florida
10
Perfect downtown location for a visit with dog.
Pros:

Great pet friendly hotel in central downtown location. Walking distance to downtown attractions, restaurants and breweries/pub. Reasonably priced with onsite garage parking for $17 per day. Recommend room 603 - spacious top floor corner room with awesome views. Only complaint is the room doors are extremely heavy and loudly slam shut if you are not careful - unfortunately most guests around us didn’t take care to gently close the door and would set off a barking contest from dogs down the hallway. I don’t blame the pups but the inconsiderate humans. Cody at the front desk and the housekeeping staff were great. Will stay again if in Asheville with a pet.

2026-07-30 • via Tripadvisor
L
Lilian • solo_traveller • us
10
Pros:

Super comfortable beds, nice contemporary room design, be aware that the front desk agent is in the second floor!

2026-07-24 • via Nuitee
S
Skip • solo_traveller • us
10
Pros:

Great location, clean, very nice view, and friendly staff.

Cons:

Parking should be included.

2026-07-23 • via Nuitee
S
Staci • couple • us
10
2026-07-15 • via Nuitee
S
Shaunnah • couple • us
9
Pros:

Enjoyed the pool. Bed was very comfortable

Cons:

Getting to the lobby was a little difficult; property shared with Moxy Hotel.

2026-07-10 • via Nuitee
K
Kathleen • family_with_children • us
8
I am glad I stayed there due to parking and location but was not what I would describe as fancy
Pros:

The Location is why I stayed there

Cons:

The staff were very stiff and even rude at times. The people in town were so friendly which made encounters with staff worse.

2026-07-06 • via Nuitee
L
Lee • solo_traveller • us
10
2026-06-28 • via Nuitee
E
EMILY • couple • us
10
2026-06-26 • via Nuitee
S
Sigmar • couple • is
10
2026-06-25 • via Nuitee
• couple • us
10
It was great friendly peeps
Pros:

Dinner option great

Cons:

The breakfast meal

2026-06-18 • via Nuitee
N
Nikki • couple • us
10
2026-06-09 • via Nuitee
K
Kathy • couple • us
10
2026-06-08 • via Nuitee
B
BaseballFan5 • Friends getaway • Chicago, Illinois
10
Great stay!
Pros:

Clean, fun, hip hotel in the middle of all of the downtown Asheville action. We loved the pool deck and front patio. Service was great and the room was comfortable.

2026-06-07 • via Tripadvisor
T
Tiffany • couple • us
8
2026-06-07 • via Nuitee