Mercure Belem Boulevard

Hotels
•
Mercure
8.2 (975 reviews)
Travessa Dom Romualdo de Seixas, 1560 , Belém , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location / safe neighborhood
Strong amenities: pool, sauna, gym
Comfortable and spacious rooms (some with balcony)
Friendly and attentive staff (reported by several guests)
Restaurant and some breakfasts appreciated by some guests
Cons:
Moldy smell in rooms and insufficient bathroom cleaning
Poor breakfast quality, limited freshness and inconsistent service times
Restaurant/menu needs update
Staff communication failures and superficial service reported by some
Occasional pool closures without prior notice
Room maintenance issues (clogged sink, lack of single bed/uncomfortable sofa)
Perceived poor value for money by some guests

Categories

Cleanliness
6.5
Multiple guests reported strong mold odors and subpar bathroom cleaning; clear negative sentiment on room cleanliness.
Service
9
Mixed reports but several mentions of attentive, friendly staff and good restaurant service; some communication failures noted but overall service is often praised.
Location
9.4
Consistently praised as excellent, safe neighborhood, close to city center, shops and docks; many guests highlighted convenience.
Room Quality
8.8
Rooms described as comfortable and spacious with balconies by some guests; isolated issues noted (clogged sink, lack of single bed/uncomfortable sofa) but generally positive.
Amenities
9
Sauna, pool and gym repeatedly mentioned positively; amenities are a strong point though occasional pool closures occurred.
Value for Money
7
At least one guest explicitly stated cost‑benefit below expectations; several negative comments about breakfast and service affected perceived value.
Food and Beverage
6.8
Multiple complaints about low-quality breakfast, limited freshness and poor communication about service times; some guests enjoyed the restaurant and breakfast, but net sentiment is negative.
Overall Experience
9.1
Many guests reported enjoyable stays, repeat visits and satisfaction with key hotel features (location, amenities, staff), but specific negative incidents (cleanliness, breakfast issues) tempered some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:03

Property Description

Luxurious Accommodations

Mercure Belém Boulevard offers contemporary rooms adorned with dark timber and soothing pastel tones. Each room is equipped with a minibar, LCD TV, and cable access, ensuring a comfortable stay. Enjoy room service and complimentary WiFi during your visit.

Delightful Dining Options

Start your day with a buffet breakfast featuring a variety of tropical fruits, fresh bread, and local delicacies in the tastefully decorated dining area. The hotel's restaurant serves a mix of international and regional cuisines, providing a culinary experience for guests.

Relaxation and Recreation

Unwind by the outdoor pool, pamper yourself in the sauna, or stay active in the modern gym. Guests can also entertain themselves in the game room or seek assistance from the 24-hour front desk for any needs.

Book your stay at Mercure Belém Boulevard for a blend of comfort, convenience, and leisure.

Important information:

Please note that this hotel is currently under brand transition to Mercure.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-08-21 until 2026-08-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEL

Location

Guest Reviews

8.2
Based on 975 reviews
Cleanliness: 6.5
Service: 9
Location: 9.4
Room Quality: 8.8
Amenities: 9
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 9.1
F
Fernando Luiz • family_with_children • br
9
2026-08-15 • via Nuitee
F
Fernando Luiz • family_with_children • br
10
2026-08-15 • via Nuitee
N
Nathalie • extended_group • gf
7
Pros:

L’emplacement est top, la chambre est confortable et propre.

Cons:

Le seul point négatif est la salle de bain qui est très petite et mérite un rafraîchissement.

2026-08-13 • via Nuitee
M
Marcelo • couple • br
7
2026-08-10 • via Nuitee
G
Gilberto Marcos • couple • br
10
2026-08-08 • via Nuitee
I
Isabel • solo_traveller • br
7
Cons:

Me colocaram em um quarto com cheiro muito forte de mofo. Pedi para trocar e deu tudo certo, mas o outro quarto também estava com mal cheiro. Limpeza do banheiro deixou a desejar

2026-08-06 • via Nuitee
D
Diogo • solo_traveller • br
10
Pros:

Excelente localização, instalações, café da manhã e conforto do quarto. Tudo funcionou muito bem.

Cons:

Houve dois dias que a piscina estava fechada, incluindo a cobertura, sem aviso prévio

2026-08-06 • via Nuitee
C
cyrille • couple • gf
7
parfait pour aller au centre commercial et aux docks !!!
Pros:

proche centre ville

Cons:

rien

2026-08-06 • via Nuitee
M
Mambwe • family_with_children • nl
8
Fijn verblijf met vriendelijk en behulpzame medewerkers
Pros:

Ontbijt was prima verzorgd met afwisseling per dag

Cons:

Drankjes direct serveren voor het eten bij het diner in het restaurant.

2026-08-06 • via Nuitee
L
Laís • couple • br
7
Devem ter opções com melhor café da manhã na cidade
Pros:

A localização é muito boa, o bairro é bastante seguro para caminhar inclusive à noite. Tem muitas opções de restaurantes para ir a pé jantar e de carro pro centro mais turístico é uns 10 minutos. Ou seja, nada cara nem demorado. Nosso quarto tinha uma pequena varanda.

Cons:

O café da manhã já bem fraco, tudo com aquele gosto que veio da padaria mais próxima no dia anterior, meio velho. Mas no domingo, nosso último dia de estadia, aconteceu a coisa mais chata que já passei em um hotel. Os anúncios do restaurante no elevador do hotel diziam que o café da manhã no final de semana ia até as 11h. Chegamos 10h50 e nos deparamos com uma faixa (tipo aquelas que usam pra separar filas no aeroporto) fechando o acesso ao restaurante. Não entendemos e entramos mesmo assim. Os funcionários nos disseram que já estavam encerrando o café da manhã, mas que poderíamos comer o que estava servido, enquanto tiravam bandejas de alimentos.
Meu marido foi até a recepção confirmar se o café ia mesmo até as 11h, ali disseram que sim, mas no restaurante a situação foi a mesma até que saiu da cozinha uma pessoa que disse que era a responsável, dizendo que o café não iria se encerrar e que os funcionários estavam apenas repondo os itens do buffet. Claramente, foi uma falha de comunicação entre os funcionários, que impactou no pior café da manhã de hotel dessas férias. Um stress completamente desnecessário.

2026-08-05 • via Nuitee
J
John Anderson • couple • br
8
2026-08-05 • via Nuitee
R
Raquel • couple • br
7
2026-08-05 • via Nuitee
M
Mario • solo_traveller • br
7
2026-08-05 • via Nuitee
E
Edson Leme • couple • br
7
Pros:

Boa localização e do quarto

Cons:

Café da manhã de baixa qualidade e sabor e, com pouca variedade. Esperava ter mais produtos regionais e da culinária local. Staff não são gentis e atenciosos, o atendimento foi bastante superficial desde o check-in e no restaurante. O custo -benefício ficou abaixo do esperado.

2026-08-04 • via Nuitee
J
João Paulo • solo_traveller • br
10
2026-07-21 • via Nuitee
S
Sergio • couple • br
9
2026-07-19 • via Nuitee
E
EDSON • couple • br
10
2026-07-15 • via Nuitee
M
Michael June • extended_group • ph
9
It was an enjoyable stay. I love the sauna and the pool. Breakfast as well is packed with nice and plenty of choices
Pros:

Pool, room and breakfast

Cons:

Sink is clogged

2026-07-13 • via Nuitee
I
Ivan • solo_traveller • br
10
2026-07-13 • via Nuitee
M
Michael June • solo_traveller • ph
8
2026-07-13 • via Nuitee