Hotel Indigo Newcastle by IHG

Hotels
•
Hotel Indigo
9 (3771 reviews)
Fenkle Street , Newcastle upon Tyne , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleaning
Limited food options

Categories

Cleanliness
8.14
Some reviews indicate issues with cleaning, including dirty cups and bathroom cleanliness.
Service
9.61
Staff were very helpful and friendly across multiple reviews.
Location
9.65
Great location mentioned consistently in the positive context.
Room Quality
9.1
Rooms described as clean and comfortable, though some issues noted.
Amenities
9.13
Amenities generally satisfactory, though food variety in the restaurant could be improved.
Value for Money
9.09
Rated as a good value for money despite some drawbacks.
Food and Beverage
7.64
Mixed reviews about food quality, particularly concerning breakfast.
Overall Experience
9.61
Overall stay experiences reported as enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:37

Property Description

Unique 4-Star Accommodation
Hotel Indigo Newcastle offers quirky and striking rooms just a short walk from Central Station. Each room is uniquely styled around the local neighborhood, complete with a mini fridge stocked with complimentary water, large beds, and a modern bathroom featuring a rainfall shower and eco-friendly toiletries.

Grainger Restaurant and Lounge
Indulge in the fantastic Grainger Restaurant, serving delicious meals throughout the day. The vibrant lounge and bar area offers a variety of light food options and an extensive cocktail list, perfect for unwinding after a day of exploring the city.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi throughout the hotel, on-site parking (additional charge), and proximity to popular attractions like Newcastle United Football Club, Grey’s Monument, and the city’s shopping areas. Book your stay at Hotel Indigo Newcastle for a unique and memorable experience.

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9
Based on 3771 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.61
J
Jessica • couple • gb
8
2026-06-20 • via Nuitee
J
Jamie • couple • gb
10
2026-06-20 • via Nuitee
N
Noor • couple • gb
8
2026-06-19 • via Nuitee
G
Gemma • solo_traveller • gb
1
2026-06-19 • via Nuitee
P
Pete • solo_traveller • gb
9
Fantastic value for money! Comfy and quiet.
Pros:

Everything. Except.......

Cons:

Member of staff that really shouldn't be doing that job. Violent remarks made in earshot of guests.

2026-06-19 • via Nuitee
S
Susan • extended_group • gb
8
Great hotel, would book again
Pros:

Loved that you ordered your breakfast rather than a hot buffet style. Coffee was good. Hotel was reasonably priced, clean and quiet.

Cons:

Air con wasn't working, but staff were great and got me a fan.

2026-06-17 • via Nuitee
A
Atkinson • couple • gb
10
So cosyyyyy
Pros:

Perfect stay, bed was sooooo cosy !!!! Rose petals and Happy Birthday written on the mirror made by boyfriends birthday so special ☺️

2026-06-15 • via Nuitee
G
Gemma • solo_traveller • gb
5
Disappointed
Pros:

Location is good. Reception staff were friendly.

Cons:

Cleanliness of both rooms booked. And cold breakfast.

2026-06-14 • via Nuitee
M
Margaret • family_with_children • us
9
2026-06-14 • via Nuitee
M
Maria Victoria • solo_traveller • nl
7
Pros:

Location near train station

Cons:

Not so nice views from my room

2026-06-14 • via Nuitee
L
Lorenzo • solo_traveller • it
9
2026-06-13 • via Nuitee
C
Charlotte Kyte • family_with_children • gb
8
Modern hotel, overall very nice stay
Pros:

Modern room and hotel. Staff were lovely. Breakfast was great.

Cons:

Difficult to sleep due to constant noise from fridge, air conditioning and bathroom (when other rooms used toilet/sink, it was a loud flow of water through our room). Not enough tea, coffee, milk, biscuits etc and water provided were 2 cans (1 still and 1 sparkling).

2026-06-13 • via Nuitee
S
Sharon • couple • gb
9
2026-06-10 • via Nuitee
O
Olivia • couple • gb
10
2026-06-10 • via Nuitee
C
Caroline • couple • gb
10
2026-06-09 • via Nuitee
C
Charles • couple • gb
9
2026-06-09 • via Nuitee
K
Kathleen • solo_traveller • ca
10
Great location, excellent staff, good food and comfortable room.
Pros:

Really enjoyed our stay here.

2026-06-09 • via Nuitee
S
SR444 • solo_traveller • gb
6
Pros:

Our room overlooked the car park and was quite noisy with, I guess, air con units or something similar

2026-06-08 • via Nuitee
A
Amy • couple • gb
10
2026-06-08 • via Nuitee
R
Rangel • solo_traveller • br
9
2026-06-08 • via Nuitee