Best Western Lamphey Court Hotel & Spa

Hotels
•
Best Western
8 (122 reviews)
Lamphey, Tenby, Pembroke, Wales, SA71 5NT , Pembroke , GB
+44 1646 672273

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Facilities

Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pet-friendly
Friendly staff
Serene environment
Beautiful property
Cons:
Cleanliness issues
Dated rooms
Inconsistent food quality
Poor service responsiveness

Categories

Cleanliness
5.75
Multiple reviews indicated cleanliness issues, including dirty floors and unvacuumed rooms.
Service
9.75
The breakfast staff received positive remarks, but service overall has mixed reviews due to complaints.
Location
8.75
The hotel is situated across from interesting historical sites, contributing positively to the overall location experience.
Room Quality
7.75
Rooms were described as dated and smaller than expected, but generally clean and functional.
Amenities
8.75
Amenities were mentioned positively, including the pool and studio rooms.
Value for Money
7.75
Concerns about the quality of food and overall service relative to the price charged.
Food and Beverage
6.75
Mixed feedback on food quality; some meals described as below average compared to expectations.
Overall Experience
8.75
Overall stay was enjoyable despite several issues, suggesting a potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:13

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the health club, indoor pool, or outdoor tennis court for recreation.

Dining and Entertainment Options
Savor a meal at the on-site restaurant or opt for room service. Unwind with a drink at the bar/lounge.

Convenient Location and Services
Benefit from complimentary Wi-Fi, business center, and free parking. The hotel offers express check-out and dry cleaning services for your convenience.

To book your relaxing getaway in Pembroke, reserve a room at Best Western Lamphey Court Hotel & Spa now.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CWL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8
Based on 122 reviews
Cleanliness: 5.75
Service: 9.75
Location: 8.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.75
A
Anna • extended_group • gb
10
Fab-u-lous!
Pros:

Room facilities were great. We really liked the hotel's approach to operating on a greener basis. Loved the spa. We all used the pool. Gorgeous location off the beaten track yet close enough to Tenby and other places of interest. Lovely and quiet which is exactly what we needed. We took our bikes with us and there was plenty of choice direct from the hotel.

Cons:

There was nothing we didn't like.

2026-07-25 • via Nuitee
S
Saskia • couple • ie
5
Pros:

Van buiten met de oprijlaan ziet het hoofdgebouw (dat wat op de foto’s te zien is) er erg mooi uit.

Cons:

Alles was vrij vuil en gaf duidelijk blijk van gebrek aan management en regulier onderhoud en service. In de ontbijtruimte zijn de ramen verrot, er liggen vele verschillende dode insecten en ander vuil in de vensterbank waar de tafels tegen aan staan, en het raam werd met een bak voor eten open gehouden. Ook waren er veel vliegen in de ontbijt ruimte die op het eten zaten. Verder zag alles er verouderd uit, voorbij de gebruiksdatum. Badkamer was ook smerig met spinnen in alle hoeken. Maar het toppunt was wel dat de gebruikte handdoeken, die bij elkaar gelegd op een hoop in de hoek van de badkamer op de grond gelegd waren einde dag 2, vervolgens weer nat en wel opgehangen werden. Erg vies, en als we niets gedaan hadden hadden de volgende gasten dezelfde vieze handdoeken gekregen. Het bed was die dag ook half opgemaakt, alsof de huishouding er zelf nog even ingedoken was. Nog nooit mee gemaakt zo.

2026-07-25 • via Nuitee
A
Alex • extended_group • gb
8
Excellent place to stay located in a lovely part of wales not far from all placed
Pros:

The spa facilities and the location

Cons:

Nothing

2026-07-25 • via Nuitee
K
Katie • extended_group • gb
8
A relaxing break
Pros:

Lovely location- great family room (but no fridge)

Cons:

A bit tired, welcome wasn’t warm, breakfast was basic (no meats/ cheese)

2026-07-23 • via Nuitee
G
Gregory James • couple • gb
10
2026-07-22 • via Nuitee
W
William • couple • gb
6
Pros:

Locartion andf staff

Cons:

Food choice waS POOR AND QUALITY POOR FOR COST

2026-07-22 • via Nuitee
J
Jonathan • couple • gb
10
Lovely pool and gardens. Nice meal in the hotel restaurant.
Pros:

Fantastic location near to many beautiful beaches and coves.

Cons:

Nothing

2026-07-21 • via Nuitee
P
Peter • solo_traveller • gb
9
3 night stay
Pros:

Superb location for exploring Pembrokeshire.
Staff friendly, helpful and polite. Room was comfortable and clean. Good choice at breakfast time ( although would be nice to have a continental choice) evening meals choice good and served hot.
Absolutely loved the pool and spa facilities.
Would definitely hope to visit again.

Cons:

Everything was to our liking THANK YOU.

2026-07-21 • via Nuitee
J
Jack • solo_traveller • gb
9
2026-07-21 • via Nuitee
D
Dave • couple • nl
9
2026-07-20 • via Nuitee
N
niki • couple • gb
8
2026-07-20 • via Nuitee
S
Samuel • couple • gb
10
Fantastic Stay
Pros:

Super lovely hotel really nice staff and amazing location with great views. Rooms are really lovely and really clean and just a lovely overall place to be, I can’t recommend it highly enough

2026-07-17 • via Nuitee
S
Stephen • solo_traveller • gb
10
Pros:

Great looking hotel with decent parking. Comfortable, clean and a good hearty breakfast. Pool was nicely heated and showers in the changing rooms were nice and hot.

2026-07-17 • via Nuitee
D
David • couple • gb
9
Pros:

great room, friendly service. great location

2026-07-16 • via Nuitee
H
Helen • solo_traveller • gb
8
Overall a very nice stay
Pros:

Excellent location and very comfortable bed

Cons:

No refrigerator in the room, and staff shortages left the dining experience lacking .

2026-07-15 • via Nuitee
B
Bonzon • family_with_children • ch
9
Cons:

Horaire de la piscine limité pour les enfants.
Personne de la piscine pas sympatique

2026-07-13 • via Nuitee
D
Dominika • family_with_children • gb
10
Pros:

I had a wonderful stay at this hotel. The atmosphere was incredibly peaceful and relaxing, and the overall ambiance was truly special. I was able to fully rest and recharge during my time here. Another great advantage was the location – everything was close and easily accessible from the hotel. I felt comfortable from the moment I arrived. I will definitely come back again and would highly recommend this hotel to anyone looking for a calm and enjoyable stay.

2026-07-13 • via Nuitee
M
Marek • couple • gb
8
Great place to stay. Easy access to wonderful locations if you have a car.
Pros:

Amazing location, great staff. Comfortable bed and room. Pizza in the restaurant was very tasty.

Cons:

Steam sauna i was looking forward to was out of order. Breakfast didn’t have as many items as I was expecting. Restaurant food was a little pricey.

2026-07-12 • via Nuitee
P
Peter • solo_traveller • gb
8
Lovely stay
Pros:

Staff friendly and helpful. Lovely building. Excellent pool and gym. Great location

Cons:

No air conditioning. Limited fresh fruit and no scrambled eggs at breakfast.
A mini fridge would be a good addition

2026-07-12 • via Nuitee
L
Louise • couple • gb
9
Perfect for a short break in the countryside.
Pros:

Lovely old but comfortable hotel.. Excellent sleep quality. Good food in the restaurant.
Beautiful views. Great pool. All the staff were very helpful.

Cons:

Bathroom fan was very noisy.

2026-07-11 • via Nuitee