Best Western Lamphey Court Hotel & Spa

Hotels
•
Best Western
8 (122 reviews)
Lamphey, Tenby, Pembroke, Wales, SA71 5NT , Pembroke , GB
44-1646-672273

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Facilities

Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pet-friendly
Friendly staff
Serene environment
Beautiful property
Cons:
Cleanliness issues
Dated rooms
Inconsistent food quality
Poor service responsiveness

Categories

Cleanliness
5.75
Multiple reviews indicated cleanliness issues, including dirty floors and unvacuumed rooms.
Service
9.75
The breakfast staff received positive remarks, but service overall has mixed reviews due to complaints.
Location
8.75
The hotel is situated across from interesting historical sites, contributing positively to the overall location experience.
Room Quality
7.75
Rooms were described as dated and smaller than expected, but generally clean and functional.
Amenities
8.75
Amenities were mentioned positively, including the pool and studio rooms.
Value for Money
7.75
Concerns about the quality of food and overall service relative to the price charged.
Food and Beverage
6.75
Mixed feedback on food quality; some meals described as below average compared to expectations.
Overall Experience
8.75
Overall stay was enjoyable despite several issues, suggesting a potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:13

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the health club, indoor pool, or outdoor tennis court for recreation.

Dining and Entertainment Options
Savor a meal at the on-site restaurant or opt for room service. Unwind with a drink at the bar/lounge.

Convenient Location and Services
Benefit from complimentary Wi-Fi, business center, and free parking. The hotel offers express check-out and dry cleaning services for your convenience.

To book your relaxing getaway in Pembroke, reserve a room at Best Western Lamphey Court Hotel & Spa now.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CWL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8
Based on 122 reviews
Cleanliness: 5.75
Service: 9.75
Location: 8.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.75
T
Tomos • solo_traveller • gb
8
2026-07-04 • via Nuitee
G
Ginny • solo_traveller • gb
8
Single room is definitely not up to standard
Pros:

Spa was excellent and staff very friendly

Cons:

Had to wait nearly 1 hour for room to be ready despite stating arrival would be 3:00 pm only offered complimentary pot of tea as recompence

Window in room could not be opened without assistance from staff

No chair in bedroom only a bed settee which was too low or a dressing table stool

2026-06-30 • via Nuitee
H
Helen • solo_traveller • gb
8
Lovely
Pros:

Very friendly and helpful staff

2026-06-29 • via Nuitee
D
Dave • solo_traveller • nl
8
Pros:

Very helpful staff

Cons:

Nothing . Will stay there again .

2026-06-29 • via Nuitee
A
Ann-Kristine • family_with_children • gb
9
Lamphey Court was beautiful. We had a grand time.
Pros:

Loved the spa. Loved the building. Loved the grounds.

2026-06-28 • via Nuitee
G
Gerardus • couple • nl
7
Pros:

Een prachtige spa en landelijke ligging

Cons:

Te weinig waterdruk waardoor er soms geen water uit de douche en wc kwam & een kleine kamer

2026-06-25 • via Nuitee
A
Anita • couple • gb
3
Wouldn’t recommend to my worst enemy
Pros:

Location

Cons:

Dirty , in need of renovation , dinner dinning awful. Breakfast passable.

2026-06-23 • via Nuitee
F
Fiona • solo_traveller • gb
2
Review
Pros:

This is not a 4 star hotel it needs updating amd cleaning

Cons:

The majority of staff were unfriendly the public areas were dirty and need updating as do the bedrooms

2026-06-23 • via Nuitee
B
Boyne • couple • gb
9
2026-06-23 • via Nuitee
P
Pierre • couple • fr
10
agréable séjour dans la nature
Pros:

cadre bucolique; bon restaurant.

2026-06-23 • via Nuitee
D
David • couple • gb
7
2026-06-21 • via Nuitee
C
Chris • solo_traveller • gb
8
2026-06-21 • via Nuitee
T
Timis • solo_traveller • gb
8
2026-06-21 • via Nuitee
A
Amanda • couple • au
7
2026-06-20 • via Nuitee
J
Joanna • extended_group • gb
9
Pros:

Delicious food, a warm welcome, and a beautiful view of the ships from the large outdoor terrace. The spa and swimming pool were excellent, and the whole area was lovely and relaxing. The four of us really enjoyed our stay. We hope to come back one day!

Cons:

There wasn’t a drink water in the room in 4stars hotel

2026-06-20 • via Nuitee
S
Steven • couple • gb
10
Great location friendly staff very clean and comfortable fab breakfast and evening meal
Pros:

Great location very smart hotel

Cons:

Nothing

2026-06-19 • via Nuitee
R
Richard • solo_traveller • gb
8
Great place to supprise my wife for her birthday.
Pros:

Location was quiet and peaceful with splendid rural views and a wood near by. The appartment was very clean, comfortable and quiet. Pool and Spa facilities were great. Also the clientelle were friendly. Tasty well presented lunch and dinner

Cons:

Personally we found the bed mattress a little too warm for our tastes, bit this was a minor detail and didnt detract from our stay

2026-06-19 • via Nuitee
M
Madden • couple • gb
9
Lovely, gentile hotel in quiet surroundings.
Pros:

Beautiful & elegant country house style hotel. It was very ‘me’. Staff were very pleasant helpful.

Cons:

Very noisy bathroom extractor fan!

2026-06-19 • via Nuitee
C
Cláudio • couple • pt
8
Pros:

A good location to appreciate the countryside

Cons:

The spa could be warmer

2026-06-17 • via Nuitee
T
Tracey • couple • gb
9
Such helpful staff.
Pros:

We arrived very late and hungry. Although the Restaurant and all shops en route were quite reasonably closed, the very nice night porter, Aiden, allowed us to get a snack and drink before bed.
The hotel staff are very friendly and helpful.
Good nights sleep, great shower, Great breakfast!

Cons:

All good

2026-06-17 • via Nuitee