Best Western Lamphey Court Hotel & Spa

Hotels
•
Best Western
8 (122 reviews)
Lamphey, Tenby, Pembroke, Wales, SA71 5NT , Pembroke , GB
44-1646-672273

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Facilities

Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pet-friendly
Friendly staff
Serene environment
Beautiful property
Cons:
Cleanliness issues
Dated rooms
Inconsistent food quality
Poor service responsiveness

Categories

Cleanliness
5.75
Multiple reviews indicated cleanliness issues, including dirty floors and unvacuumed rooms.
Service
9.75
The breakfast staff received positive remarks, but service overall has mixed reviews due to complaints.
Location
8.75
The hotel is situated across from interesting historical sites, contributing positively to the overall location experience.
Room Quality
7.75
Rooms were described as dated and smaller than expected, but generally clean and functional.
Amenities
8.75
Amenities were mentioned positively, including the pool and studio rooms.
Value for Money
7.75
Concerns about the quality of food and overall service relative to the price charged.
Food and Beverage
6.75
Mixed feedback on food quality; some meals described as below average compared to expectations.
Overall Experience
8.75
Overall stay was enjoyable despite several issues, suggesting a potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:13

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the health club, indoor pool, or outdoor tennis court for recreation.

Dining and Entertainment Options
Savor a meal at the on-site restaurant or opt for room service. Unwind with a drink at the bar/lounge.

Convenient Location and Services
Benefit from complimentary Wi-Fi, business center, and free parking. The hotel offers express check-out and dry cleaning services for your convenience.

To book your relaxing getaway in Pembroke, reserve a room at Best Western Lamphey Court Hotel & Spa now.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CWL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8
Based on 122 reviews
Cleanliness: 5.75
Service: 9.75
Location: 8.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.75
A
Agneya • family_with_children • gb
8
Good stay with easy access to sight seeings.
Pros:

Good location

Cons:

Too costly compared to the room decor and beddings. Lunch options were not great.

2026-05-30 • via Nuitee
F
Francesca • family_with_children • gb
9
A bit of luxury on our long walk!
Pros:

The staff were very friendly and helpful. They had looked after our bags for us as they had been dropped ahead of our arrival. It was great to be able to buy a packed lunch for our walk the next day as the local shop had run out!

Cons:

The heat in the conservatory! Dinner was served in the conservatory which, in usual conditions, I'm sure is lovely. We stayed in a heatwave and the heat was UNBEARABLE. I'm not sure I understand why dinner could not have been served in the breakfast room under such exceptional circumstances, or indeed more tables been made available outside.

2026-05-29 • via Nuitee
G
Gwilym • solo_traveller • gb
7
Pros:

Location and staff, breakfast good

Cons:

Dinner was just ok double beds were on the small suze in the cottage

2026-05-28 • via Nuitee
D
Delyth • couple • gb
9
It was a lovely relaxing break for my birthday
Pros:

Quiet and relaxing

Cons:

Location and facilities
We were led to believe the sauna wasn’t working which was a pity as I prefer the sauna to my husband’s liking of the steam room

2026-05-25 • via Nuitee
D
Daphne • couple • gb
9
Lovely .. we visited beautiful Angle beach, but didn't have time to visit Freshwater East beach.
Pros:

We were upgraded to a one bedroom apartment which was wonderful.
The pool & facilities there were lovely.

Cons:

The conservatory restaurant was a little chilly for our evening meal. Admittedly it was an awful evening outside with heavy rain & winds & so with it being a conservatory it had the potential of being cooler .

2026-05-21 • via Nuitee
S
Steve ws • solo_traveller • gb
7
Pros:

Most of the Staff were brilliant

2026-05-21 • via Nuitee
S
Sammyjo • family_with_children • gb
10
2026-05-21 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-05-19 • via Nuitee
K
Kathleen • couple • gb
9
A very enjoyable stay. We will definitely be staying again and recommending Lamphey Court to others.
Pros:

All staff were very friendly.
Room was very clean and spacious.
Lovely evening meal and breakfast.
Pool and spa facilities.

Cons:

Spa did get quite busy. Would have preferred it if steam room and sauna were always accessible rather than on alternate days.

2026-05-18 • via Nuitee
M
Martyn • couple • gb
8
2026-05-18 • via Nuitee
M
Morris minor • solo_traveller • gb
10
Pros:

All good

2026-05-18 • via Nuitee
A
Alan • couple • gb
9
Only one night stay but highly recommended
Pros:

Location and facilities

Cons:

All good

2026-05-17 • via Nuitee
S
STEPHEN • solo_traveller • gb
9
Enjoyed our stay and will come back again.
Pros:

Old country manor with plenty of character, excellent facilities, good location.

Cons:

No bad points.

2026-05-17 • via Nuitee
M
mathew • family_with_children • gb
10
2026-05-17 • via Nuitee
P
Peter • couple • gb
9
Very comfortable.
Pros:

V good breakfast. Dinner menu fine for a couple of days but unvaried

Cons:

As a above

2026-05-16 • via Nuitee
C
Chris • couple • gb
9
2026-05-16 • via Nuitee
M
Margaret • solo_traveller • gb
9
Great stay.
Pros:

Breakfast was very good. Comfortable bed. Lovely views from our superior double room. Gorgeous body massage in the spa. Friendly staff.

Cons:

Nothing.

2026-05-15 • via Nuitee
M
Merrick • solo_traveller • gb
6
Pros:

The location and appearance of the hotel

Cons:

The quality of the restaurant and the prices

2026-05-14 • via Nuitee
C
Charmaine • solo_traveller • gb
5
A mixed bag
Pros:

Lovely location. Very spacious room.

Cons:

The room view onto car park and the small bed were a negative for the room. The spa and pool were a massive disappointment 😞. The steam room and the sauna were not working. This was the main reason we selected this hotel.

2026-05-14 • via Nuitee
C
Charlotte • couple • gb
8
Beautiful setting and hotel
Pros:

The hotel was beautiful. The drive and scenery up to the hotel set the scene, with birds singing to greet us as we got out of the car. The staff were welcoming and the decor in keeping with the period property. The room was a good size with a nice seating area, tea and coffee facilities and a lovely view of the grounds. We used the pool/hot tub which were of suitable size for those present and I booked an Indian head massage. I highly recommend this and I will be booking this as a day customer in future. The hotel is situated near the glorious freshwater east beach. During the evening there were a number of rooms to sit in, as well as outside, with a bar and board games. Myself and my husband loved our stay (although we didn't sleep much as the bed was too soft for us and the room warm but that is just personal preference).

Cons:

I am vegan and it would have been nice to have had a coffee in the morning. The staff member said the only option was to use the coffee machine which leaves cross contamination from the milky lattes before I used it. This isn't so much a problem for me but it could cause an allergic reaction for those allergic to milk. I am not sure why staff can not warm dairy free milk up in a microwave and make a latte for those that need it as there is oat milk and soya milk available. Other than that, all was great!

2026-05-13 • via Nuitee