Hotel Carlton

Hotels
9.4 (1925 reviews)
Koningin Astridlaan 138 , Ghent , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location near the station
Excellent breakfast
Cons:
Small bathroom
Breakfast considered a bit pricey

Categories

Cleanliness
9.33
Most reviews highlight cleanliness, with specific mentions of clean and spacious rooms.
Service
9.6
Many reviews praise the friendliness and helpfulness of the staff.
Location
9.54
The hotel is conveniently located near the train station, facilitating transport to other cities.
Room Quality
9.29
Guests specifically mention spacious and comfortable rooms.
Amenities
9.32
Various mentions of good amenities, including breakfast and room features.
Value for Money
9.08
Generally considered good value, although some reviews mentioned breakfast cost as high.
Food and Beverage
9.33
Many guests enjoy the breakfast variety, though some found it slightly pricey.
Overall Experience
9.7
The majority of reviews reflect a positive overall experience, indicating return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:30

Property Description

Luxurious Accommodations
Hotel Carlton offers elegantly furnished rooms equipped with modern amenities including free WiFi, a minibar, and plush bedding. The en-suite bathrooms feature complimentary toiletries and a relaxing bath or shower option.

Convenient Services
Guests can enjoy the convenience of bicycle and car rental services, perfect for exploring the charming city of Ghent. Additionally, the hotel provides electric car charging facilities, catering to eco-conscious travelers.

Ideal Location
Located near major attractions such as the ICC Convention Centre and the Museum of Fine Arts, Hotel Carlton is the perfect base for exploring Ghent. With easy access to public transportation, guests can effortlessly visit historic sites like the Belfry of Ghent and the Saint Bavo Cathedral.

Experience luxury and convenience at Hotel Carlton. Book your stay now for a memorable Ghent getaway.

Important information:

Please note that it is not possible to add an additional bed in both the Deluxe Double Room and Triple Room.

Please inform Hotel Carlton in advance of your expected arrival time. You can use the Special Requests box when booking, or you can contact the property directly using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

Location

Guest Reviews

9.4
Based on 1925 reviews
Cleanliness: 9.33
Service: 9.6
Location: 9.54
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.08
Food and Beverage: 9.33
Overall Experience: 9.7
S
Sadahide • couple • de
10
2026-05-16 • via Nuitee
V
Vladislav • couple • cz
10
Pros:

A perfectly strategic location for exploring Belgium – easy train travel to Bruges, Brussels, and Antwerp, and also close to the airport bus. Clean, comfortable room, friendly staff.

2026-05-13 • via Nuitee
V
Varadachari • couple • us
8
Comfortable stay with some minor irritances
Pros:

Room was big and comfortable
Room had fridge and A/C
Staff was very friendly. For instance, they offered to microwave our food
Convenience stores (even an Indian store and a over-night store) and bakery were nearby

Cons:

The housekeeping service fell short of expectations, as some items were not resupplied even after we brought it to their attention
The Nespresso machine did not work (in our room as well as our friends' room) - the staff said they are aware of the issue

2026-05-11 • via Nuitee
J
Jaromir Hudec • family_with_children • cz
7
Pros:

pozice hotelu

2026-05-11 • via Nuitee
S
SŁAWOMIR • solo_traveller • pl
10
Pros:

Duży przestronny czysty pokój Bardzo miła obsługa. Śniadania smaczne Parking zamykany

2026-05-11 • via Nuitee
E
Erisvaldo • couple • br
9
Pros:

Muito próximo da estação central, podendo ir a pé. Pude deixar as malas pela manhã antes do horário do checkin. Quarto confortável e banheiro com ótima ducha, além de meio box em vidro. Xampu, condicionador, hidratante de pele e sabonete líquido disponíveis no banheiro. Funcionários muito educados e com facilidade de comunicação.

Cons:

O piso do banheiro pode ficar um pouco molhado após o banho, porque o vidro na cobre totalmente a área de banho.

2026-05-10 • via Nuitee
A
Adimoorthy • solo_traveller • us
6
Great for one-night stays
Pros:

1. Very nice courteous staff but with no control on house-keeping staff
2. Location
3. Water bottles were provided amply while it is pricey anywhere in the city
4. Chromecast on TV was excellent provision

Cons:

1. Zero house-keeping irrespective of requests.
2. The lift can not be smaller than this size; the buttons may or may not work; Dark carpet and walls inside the lift
3. walkable space in the room was so little for 4 night stay, there is no room for two suitcases and carryons.

2026-05-09 • via Nuitee
M
Mendes • extended_group • br
9
Confortável e próximo da estação de trem
Pros:

O hotel é muito bem localizado, próximo à estação principal. Os funcionários são solícitos e atenciosos.
O quarto é espaçoso e confortável.

2026-05-08 • via Nuitee
D
Demet • solo_traveller • be
9
Pros:

Vriendelijk personeel.
Vers uitgebreid ontbijt.
Ruime kamers.
Super locatie

Cons:

.

2026-05-08 • via Nuitee
E
edward • solo_traveller • gb
9
Pros:

Lovely big room with bath and king bed

Cons:

Very little, no cornflakes but a minor issue

2026-05-06 • via Nuitee
A
Antonio • couple • be
9
City Break
Pros:

El hotel está muy bien situado a 5m a pie de la estación de Gante, ideal si se llega en tren. Desde allí son unos 20-25 minutos a pie hasta el centro (o unos minutos solamente en tranvía). La habitación era muy espaciosa y cómoda, todo era perfecto, incluyendo los servicios (cafetera, caja fuerte, nevera). El baño era también muy amplio. Las camas eran cómodas. El personal muy amable. El precio era un poco elevado pero normal para la media en Flandes.

Cons:

El desayuno no lo probamos así que no puedo comentar. También vi que tenía un parking para quien vaya en coche. Si no, nada negativo que destacar, todo estuvo bien.

2026-05-05 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

Large comfortable room. Four star level. Quiet area with view over large trees in middle of street outside. Friendly helpful staff . Very close to Central Railway station and 15 minute walk to old city area. Wish we had stayed longer than one night.

Cons:

TV reception poor and subject to freezing intermittently.

2026-05-04 • via Nuitee
R
Roberto • couple • it
9
2026-05-03 • via Nuitee
D
Dovilė • couple • lt
9
2026-05-03 • via Nuitee
S
Selen • solo_traveller • tr
9
2026-05-03 • via Nuitee
K
Karen • solo_traveller • be
10
2026-05-02 • via Nuitee
T
tsz wing • solo_traveller • hk
9
位置方便 而且員工友善
Pros:

員工非常友好和十分願意幫忙。
和gent sint pieters只有4分鐘左右的路程，而且過去的路十分合適拖行李的人。

Cons:

設備有點舊但乾淨。

2026-05-02 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-05-01 • via Nuitee
T
Tom • couple • ch
8
2026-04-30 • via Nuitee
G
Geens • solo_traveller • be
10
2026-04-29 • via Nuitee