Hotel Carlton

Hotels
9.4 (1963 reviews)
Koningin Astridlaan 138 , Ghent , be
+3292228836

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location near the station
Excellent breakfast
Cons:
Small bathroom
Breakfast considered a bit pricey

Categories

Cleanliness
9.33
Most reviews highlight cleanliness, with specific mentions of clean and spacious rooms.
Service
9.6
Many reviews praise the friendliness and helpfulness of the staff.
Location
9.54
The hotel is conveniently located near the train station, facilitating transport to other cities.
Room Quality
9.29
Guests specifically mention spacious and comfortable rooms.
Amenities
9.32
Various mentions of good amenities, including breakfast and room features.
Value for Money
9.08
Generally considered good value, although some reviews mentioned breakfast cost as high.
Food and Beverage
9.33
Many guests enjoy the breakfast variety, though some found it slightly pricey.
Overall Experience
9.7
The majority of reviews reflect a positive overall experience, indicating return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:30

Property Description

Luxurious Accommodations
Hotel Carlton offers elegantly furnished rooms equipped with modern amenities including free WiFi, a minibar, and plush bedding. The en-suite bathrooms feature complimentary toiletries and a relaxing bath or shower option.

Convenient Services
Guests can enjoy the convenience of bicycle and car rental services, perfect for exploring the charming city of Ghent. Additionally, the hotel provides electric car charging facilities, catering to eco-conscious travelers.

Ideal Location
Located near major attractions such as the ICC Convention Centre and the Museum of Fine Arts, Hotel Carlton is the perfect base for exploring Ghent. With easy access to public transportation, guests can effortlessly visit historic sites like the Belfry of Ghent and the Saint Bavo Cathedral.

Experience luxury and convenience at Hotel Carlton. Book your stay now for a memorable Ghent getaway.

Important information:

Please note that it is not possible to add an additional bed in both the Deluxe Double Room and Triple Room.

Please inform Hotel Carlton in advance of your expected arrival time. You can use the Special Requests box when booking, or you can contact the property directly using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

Location

Guest Reviews

9.4
Based on 1963 reviews
Cleanliness: 9.33
Service: 9.6
Location: 9.54
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.08
Food and Beverage: 9.33
Overall Experience: 9.7
C
Chang • solo_traveller • tw
10
2026-07-03 • via Nuitee
C
Citrangulo • couple • br
10
Pros:

Maravilhoso ! Café da manhã sensacional, elas fazem na hora, o quarto bem
Grande e limpo, com
Uma vista ótima

2026-07-02 • via Nuitee
C
Carlos • couple • es
8
Muy buena opción de alojamiento en Gante
Pros:

Está un poco alejado del centro, pero con acceso muy fácil en tranvia. Habitaciones modernas y cómodas. Personal muy amable.

2026-07-01 • via Nuitee
P
Pedro • solo_traveller • ar
10
Excelente instalaciones y ubicación
Pros:

Las instalaciones y la ubicación cerca estacion sant peters

2026-06-30 • via Nuitee
P
Pernilla • solo_traveller • se
8
2026-06-29 • via Nuitee
C
callum • extended_group • gb
10
2026-06-28 • via Nuitee
M
Michelle D • solo_traveller • cz
9
Lovely place in a great location
Pros:

The hotel is conveniently located close to the Ghent railway station, which is great if you want to travel anywhere around Belgium. At the same time it's within walking distance from the city center and the famous sights. There's a lovely park located very close to the hotel ideal for an evening stroll. We were in Belgium at the time of extreme heat wave thus we appreciated the air conditioning in the room. The room was clean, light and functional, carpeted and there was a seating area, fresh water supplied daily, a coffee maker and a hot water kettle with complimentary tea and coffee supplied daily which we appreciated very much. I also liked that there was an exercise mat in the room. The bathroom was clean and small but enough for what we needed. The staff was very friendly and helpful, everyone spoke perfect English, so it was easy to communicate. They gave us some great advice about where to go and what to do around the city. We will definitely come back to this hotel next time.

Cons:

It was a bit noisy when other people arrived and talked in the corridors, we could hear them. Fortunately, there was no noise at night. Also, we would have appreciated a shoe horn in the room and a laundry bag.

2026-06-27 • via Nuitee
I
ishii • couple • jp
9
Pros:

ロケーションが良い。
スタッフの対応も好感が持てます。
特に、帰国便が台風の影響で丸一日遅延した際、延泊が必要となりました。
あいにく、このホテルは満室でしたがスタッフの方が近隣のホテルに交渉してくださり、スムーズに延泊の手続きが済んだことには感謝です。

Cons:

特になし。

2026-06-25 • via Nuitee
P
P.P. • solo_traveller • de
9
Tolles Hotel nähe Bahnhof
Pros:

Das Hotel liegt direkt am Bahnhof und verfügt über eine eigene Parkgarage. Das Zimmer war groß und komfortabel, sehr ruhig und mit allem eingerichtet. Man braucht zu Fuß etwas 30 Minuten in das Zentrum oder 20 Minuten mit der Bahn. Das Personal war sehr nett, Frühstück war auch sehr gut und hochwertig. Uns hat dieses Hotel sehr gut gefallen.

Cons:

Die Klimaanlage war sehr schwach.

2026-06-25 • via Nuitee
J
John • extended_group • gb
10
Great hotel with first class staff.
Pros:

On arrival the Receptionist (Charlotte) Wes superb. She was helpful and knowledgeable and very friendly. Room was first class. The receptionist (Karen) when we were leaving was also exceptionally helpful and friendly. The staff at the lovely hotel made our stay an excellent one.

Cons:

Nothing

2026-06-23 • via Nuitee
M
Monique • extended_group • nl
9
Heerlijk hotel
Pros:

Prima ruimte voor 3 personen

Cons:

Alles was prima

2026-06-22 • via Nuitee
L
Louisa • couple • de
10
2026-06-19 • via Nuitee
N
Nenad • solo_traveller • rs
8
Pros:

Cozy hotel with all you need for stay...very well connected by public transportation with all parts of town and at the walking distance to reach center....every polite and helpful stuff:)

2026-06-18 • via Nuitee
W
Willem • couple • nl
9
Klasse hotel. Vriendelijk personeel. Ruime, schone kamers. Aanrader.
2026-06-16 • via Nuitee
Y
yeşim • family_with_children • tr
9
Biz keyif aldık
Pros:

Temizdi asansörü var kahvaltısı yeterliydi

Cons:

Fiyat yüksekti

2026-06-14 • via Nuitee
L
Lee • family_with_children • us
10
2026-06-12 • via Nuitee
J
Judith19101 • solo_traveller • nl
9
Pros:

Mooie grote kamer

Cons:

Wij vonden de matrassen te zacht, maar dat is persoonlijk

2026-06-12 • via Nuitee
A
Atri • extended_group • ca
8
2026-06-12 • via Nuitee
E
ewa • extended_group • pl
9
2026-06-10 • via Nuitee
J
Joan • couple • us
7
Cons:

Bathroom was very small …

2026-06-10 • via Nuitee