Relais Orso

Hotels
8.4 (1984 reviews)
Via Dell'Orso 88 , Rome , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Lack of amenities
No breakfast service

Categories

Cleanliness
8.15
Some complaints about mould and cleanliness issues in rooms.
Service
9.15
Excellent service mentioned, though some suggested improvements in staffing presence.
Location
9.65
Outstanding location with easy access to major attractions.
Room Quality
8.65
Rooms noted for comfort, but some consistency issues mentioned.
Amenities
7.15
Lack of advertised facilities and presence of mould.
Value for Money
8.65
Value considered reasonable, although some amenities lacking.
Food and Beverage
6.65
No breakfast service and limited food options available.
Overall Experience
9.15
Overall positive, despite some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:51

Property Description

Luxurious Design Accommodation in the Heart of Rome

Rooftop Terrace with Panoramic Views: Enjoy breathtaking views of Rome from the rooftop terrace of Relais Orso, offering a unique perspective of the city.

Blend of History and Modernity: Designed by renowned architect Danilo Maglio, the 17th-century townhouse seamlessly combines original features like the 15th-century marble door with modern design elements.

Prime Location: Situated just steps away from Piazza Navona and other iconic landmarks such as the Pantheon and Castel Sant'Angelo, Relais Orso provides the perfect base for exploring Rome's historic treasures.

Experience the charm of Relais Orso and book your stay now to indulge in luxury and convenience during your Roman holiday.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1984 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 8.65
Amenities: 7.15
Value for Money: 8.65
Food and Beverage: 6.65
Overall Experience: 9.15
G
gil couple ch
7
Pros:

Personal, Lage und Dachterrasse

Cons:

allgemeiner Unterhalt Badezimmer verbesserungsfähig

2026-06-09 via Nuitee
R
Rachel family_with_children au
6
2026-06-07 via Nuitee
S
Salvatore solo_traveller it
10
Pros:

Personale molto accogliente e disponibile.

Cons:

Poca cura nei dettagli che potrebbero renderla una struttura top.

2026-06-04 via Nuitee
S
Sofia couple it
9
2026-06-03 via Nuitee
D
Daniel couple ar
7
Correcto
Pros:

Ubicación muy buen
Habitación correcta
Cama mala
Personal poco atento y poco preparado

Cons:

El personal

2026-06-02 via Nuitee
N
nathalie couple fr
5
Correct
Pros:

L emplacement est exceptionnel

Cons:

La chambre est très basique. Salle de bain très petite et pas très propre. Équipement basique n étant pas en rapport avec le prix de la chambre.
Ascenseur en panne!!!!

2026-06-01 via Nuitee
J
Janou couple nl
9
2026-06-01 via Nuitee
M
Maria couple fr
8
Idéal pour tout faire à pied
Pros:

Très bien situé

Cons:

Peu de contact avec le personnel situé au premier étage mais bon contact quand il a lieu

2026-05-30 via Nuitee
S
Sergio couple it
10
2026-05-29 via Nuitee
G
Giuseppe Maria couple it
10
2026-05-29 via Nuitee
N
Neil couple gb
3
2026-05-27 via Nuitee
R
Robert couple us
1
Never again!
Pros:

Nice lady at reception

Cons:

The place is a dump. The junior suite was nothing like the pictures. The $500 plus price is outrageous.

2026-05-25 via Nuitee
R
RAMON couple es
6
Pros:

Muy buena localización y la atención de la recepción

Cons:

Habitación pequeña, oscura, poca luz, un poco claustrofóbico y además no había comodidad para estar si no era en la cama. El baño diminuto

2026-05-23 via Nuitee
C
Cristina couple it
9
2026-05-13 via Nuitee
F
Flavia solo_traveller it
8
2026-05-09 via Nuitee
D
Deirdre family_with_children ie
8
2026-05-09 via Nuitee
G
Giuseppe Tindaro couple it
9
2026-05-06 via Nuitee
E
Edyta couple pl
10
Pros:

Wszystko w jak najlepszym porządku. Świetny apartament, super lokalizacja, przemiła obsługa.

Cons:

Brak

2026-05-05 via Nuitee
L
Lionel couple fr
8
L'hôtel est très beau et bien situé. Quelques fonctionnements et services à revoir
Pros:

La situation géographique est parfaite. La décoration est très belle. Les chambres sont assez spacieuses. Le service des bagages est parfait. La personnes à été adorable et le service pour se rendre à l'aéroport est irréprochable.

Cons:

Le bar fermé même le week-end aux heures normales d'ouvertures. Soit en rooftop soit à l'accueil. Inadmissible
Le lit inconfortable et pas de VMC dans la douche ni de brosse à toilettes.

2026-05-04 via Nuitee
S
Simone couple it
10
2026-05-02 via Nuitee