NOI Indigo Patagonia

Hotels
7.8 (235 reviews)
Ladrilleros 105 , Puerto Natales , cl
+56 61 274 0670

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful views
Clean location
Friendly staff
Cons:
High prices
Poor amenities
Room maintenance issues

Categories

Cleanliness
6.58
There are multiple mentions of cleanliness issues, including a filthy spa and poorly maintained rooms.
Service
9.55
The staff received positive feedback, suggesting decent service despite other complaints.
Location
10
The location was repeatedly praised for its wonderful views and convenience.
Room Quality
7.54
Several reviews indicate problems with room maintenance and size; not up to expected standards.
Amenities
6.07
Amenities mentioned were inadequate, with issues in the pool and fitness area.
Value for Money
6.03
Many reviews expressed that the hotel was overpriced for the experience provided.
Food and Beverage
8.08
Breakfast received mixed reviews, with mentions of poor variety or quality.
Overall Experience
8.57
Overall experience was varied, with both praises for location and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:19

Property Description

Designer Hotel on the Waterfront

The NOI Indigo Patagonia is a designer hotel on the waterfront of the Última Esperanza Fjord, Puerto Natales. Featuring stunning views of Patagonia, a steak restaurant, spa, sauna, and hot tub.

Adventure and Relaxation

Guests can book glacier cruises, horseback riding, or treks through Torres del Paine National Park at the hotel's tour desk. After a day of exploring, relax in the hot tub overlooking the fjord or enjoy a soothing massage.

Comfortable and Modern Accommodation

The contemporary rooms at the NOI Indigo Patagonia offer eucalyptus finishing with heating and private bathrooms. Some rooms boast panoramic mountain views, providing a tranquil retreat after a day of adventure.

To experience luxury and adventure in the heart of Patagonia, book your stay at NOI Indigo Patagonia today.

Important information:

Guests are provided free bicycles, a full service at the spa and bar, and excursions to Torres del Paine national park.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 235 reviews
Cleanliness: 6.58
Service: 9.55
Location: 10
Room Quality: 7.54
Amenities: 6.07
Value for Money: 6.03
Food and Beverage: 8.08
Overall Experience: 8.57
T
Teresa • couple • cl
10
Relajo
Pros:

La vista del restaurante y de la habitación es preciosa
La calidad del personal y de las instalaciones muy buena. Vamos a volver!!

Cons:

Nada

2026-07-24 • via Nuitee
J
Juan José • solo_traveller • cl
10
Excelente
Pros:

Segunda vez que me quedo en este hotel.
Personal amable, desayuno muy rico y la habitación de gran tamaño.

2026-07-23 • via Nuitee
M
MARIO • couple • cl
10
Increible hotel, atencion y vistas
Pros:

La atencion del personal muy buena
Muy acogedor el hotel, con unas vistas increibles el fiordo
La comida del restaurante muy buena con una vista imperdible

Cons:

nada

2026-07-20 • via Nuitee
M
Mari • couple • cl
8
2026-07-18 • via Nuitee
A
Antonia • solo_traveller • cl
10
Increible
Pros:

La ubicacion increible con muy buenas vistas y una atencion increible
Muy bueno el restaurante

Cons:

Nada

2026-07-10 • via Nuitee
Y
Yvonne • extended_group • fr
9
Perfect location in Puerto Natales . Everyyhing we needed.
Pros:

Perfect location in central Puerto Natales with fabulous view over the Fjord. Staff extremely helpful. Great breakfast !

2026-06-13 • via Nuitee
R
Ricardo • solo_traveller • cl
10
Pros:

Ubicación, tranquilidad

Cons:

No aplica

2026-05-14 • via Nuitee
V
Vidaurre Ovalle • extended_group • cl
10
2026-05-06 • via Nuitee
F
Francisco Kelvin • couple • cl
10
Excelente atención y cuidado con los huéspedes
Pros:

Me encantó la atención del personal. Son todos muy amables y atentos. Quiero agradecer en especial al recepcionista Ignacio, quien nos concedió un upgrade de habitación y la opción del late checkout dado que nuestro vuelo de regreso era en la tarde.

2026-05-05 • via Nuitee
D
Daniel • solo_traveller • cl
9
2026-05-03 • via Nuitee
S
Santiago • solo_traveller • cl
10
2026-05-02 • via Nuitee
S
Sheryl • family_with_children • cl
10
Increíble espero volver
Pros:

Las camas y la piscina 10/10

2026-05-02 • via Nuitee
J
Jimenez Gomez • solo_traveller • cl
10
Pros:

Sus instalaciones y su excelente calidad de servicio

Cons:

Nada. Todo bien

2026-05-01 • via Nuitee
R
RODRIGO • solo_traveller • cl
8
2026-04-30 • via Nuitee
F
Felipe • family_with_children • cl
10
Exclente estadía
Pros:

La infraestructura, vista y atención. Sobretodo la atención de Luis en el Restaurant.

Cons:

Todo funcionó.

2026-04-30 • via Nuitee
D
Daniela • solo_traveller • cl
8
Buen hotel con linda vista al mar
Pros:

La vista a la costanera, ambiente grato, habitación de buen tamaño, baños modernos

Cons:

La cama dura, atención del restaurante en cena deficiente

2026-04-27 • via Nuitee
J
Joseph Reciné • solo_traveller • cl
8
Pros:

La ubicación

Cons:

El colchón de la cama. Muy esponjoso

2026-04-26 • via Nuitee
H
Huang yi • solo_traveller • th
10
Pros:

可以泡湯真的很棒

Cons:

沒有

2026-04-26 • via Nuitee
Y
Yvonne • extended_group • fr
8
An excellant stay with staff who helped so much. Rooms clean and comfortable, but a little small, decor very intune with
Pros:

Great location , staff super helpful

Cons:

The spa was a little tired and in need of refurbishment

2026-04-26 • via Nuitee
P
Pablo • solo_traveller • ar
9
2026-04-23 • via Nuitee