Wyndham Costa del Sol Chiclayo

Hotels
Costa del Sol
8.5 (1837 reviews)
Av. Balta, 399 , Chiclayo , pe

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Good food
Cons:
Cleanliness issues
Noise from events
Pool quality

Categories

Cleanliness
8.21
There were mentions of some issues, such as odors in some rooms.
Service
9.18
Staff were consistently described as friendly and attentive, with specific praise for the personnel.
Location
9.22
Excellent location mentioned in multiple reviews.
Room Quality
8.17
Rooms described as spacious and comfortable, though some had issues like inadequate lighting.
Amenities
7.7
Amenities had mixed reviews, with dissatisfaction regarding the pool and other facilities.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.21
Food quality was noted as good but with some areas needing improvement.
Overall Experience
8.68
Overall positive sentiments with several commendations for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:42

Property Description

Luxurious Amenities
Costa del Sol Wyndham Chiclayo offers spacious rooms with satellite TV, free WiFi, and a casino. Guests can also enjoy the outdoor swimming pool and complimentary buffet breakfast.

Relaxation and Fitness
Guests can unwind in the sauna and hydro-massage tub, work out in the gym, or bask in the sun at the garden and terrace.

Dining Experience
Indulge in a culinary journey at Paprika Chichlayo Restaurant serving national and international dishes, or visit Walak Bar for drinks and refreshments throughout the day.

Experience the ultimate in comfort and luxury at Costa del Sol Wyndham Chiclayo. Book now for an unforgettable stay!

Important information:

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults. Breakfast is not included. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.

Pets (only dogs) are only allowed in certain rooms and restrictions apply.

For restrictions and other inquiries, please contact the hotel directly.

The pool service is available, but the pool is not heated. -We have dry sauna service.

Shuttle Service to and from the Airport: S/.10.00 per person. Shared service. Please contact Hotel to request this service at least 48 hrs before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$17 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1837 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
O
Olga couple us
10
2026-07-04 via Nuitee
R
Ricardo Yévenes Albarrán solo_traveller cl
10
Pros:

A atención del personal excelente

2026-07-04 via Nuitee
R
Rodrigo extended_group pe
10
2026-07-03 via Nuitee
L
Lopez solo_traveller pe
9
Pros:

El desayuno

2026-07-02 via Nuitee
A
Aldrin couple pe
8
Buen y accequible lugar para descanso reparador y cenar bien
Pros:

Desayuno variado, aceptable

Cons:

Inodoro no pasaba bien
Faltaba ventilación en habitación
Toma corrientes ya para reemplazar

2026-07-01 via Nuitee
C
CAROLINA KIMBERLY family_with_children pe
9
2026-07-01 via Nuitee
M
Mongefa solo_traveller cr
7
Muy bien pero.....deben mejorar!
Pros:

La ubicacion del lugar es excelente.

Cons:

El internet es muy malo. Cuando llegue a mi suite, estaban remodelabdo el piso de arriba y se producia un ruido infernal. Los martillazos eran insoportables. No me informaron nada.

2026-06-30 via Nuitee
G
Guillermo family_with_children pe
7
normak
Pros:

buen desayuno el domingo

Cons:

reparaciones en las habitaciones contiguas en domingo y hasta la tarde, se tuvo que llamar dos veces para que paren

2026-06-30 via Nuitee
J
Jimena couple pe
7
2026-06-30 via Nuitee
C
Carlos solo_traveller co
10
Pros:

Muy bueno todo.
Me atendieron bien.
Fue ágil

2026-06-28 via Nuitee
C
Carolina extended_group pe
5
Pros:

Personal amable con los huéspedes.

Cons:

El desayuno estaba bien lo único que uno tenia que pedir el café y avisar cuando las cosas se acababan a pesar de tener personal para hacerlo.
La piscina estaba sucia

2026-06-28 via Nuitee
E
Erwin extended_group pe
10
Excelente
Pros:

La buena atención en todo el hotel.

2026-06-25 via Nuitee
A
Alvaro Alonso solo_traveller pe
8
Estadía cómoda y tranquila
Pros:

Buena relacion precio-calidad

Cons:

Demora en atención en recepción

2026-06-25 via Nuitee
L
laura extended_group ar
8
2026-06-25 via Nuitee
D
danilo solo_traveller pe
10
2026-06-23 via Nuitee
J
Jaime solo_traveller us
9
Small hiccup but amazing hotel and services
Pros:

Clean rooms, great AC, exceptional location, and amazing breakfast buffet.

Cons:

Had initial issue with not having passport on me (had US ID instead), and hotel staff had to confirm with MGMT if it was okay for me to be checked in. Mind you the reservation was under my husband's name who had his DNI on him. Hotel staff took their time to. Confirm, checked in various guests during that time, and our check in was delayed by 20 minutes and it was already late. This left a bad taste in our mouths, as if we weren't as important as some of the other international guests arriving. Issue was eventually resolved.

2026-06-23 via Nuitee
E
eduardo solo_traveller pe
1
2026-06-23 via Nuitee
D
Dorian Yasser solo_traveller pe
7
Pros:

Ubicación, personal

Cons:

Mejorar instalaciones

2026-06-21 via Nuitee
J
javier walter couple pe
9
Agradable y confortable
Pros:

La distancia en el centro

Cons:

La atención en el bar

2026-06-21 via Nuitee
G
Gustavo solo_traveller ar
8
Pros:

Ubicación y servicio

Cons:

Información sobre cambio moneda

2026-06-20 via Nuitee