Quest on Hobson Serviced Apartments

Hotels
•
Quest Apartment Hotels
7.9 (3053 reviews)
127 Hobson Street , Auckland , nz

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness issues
Old room condition
High price for quality

Categories

Cleanliness
7.15
Several reviews indicate issues with cleanliness and maintenance.
Service
8.65
Staff were noted to be friendly and helpful, especially in accommodating last-minute changes.
Location
8.65
Location is frequently praised for being close to key attractions.
Room Quality
7.15
Some rooms were described as old, with issues like strong smells and lack of windows.
Amenities
8.15
Amenities such as washer/dryer and kitchen appliances received positive comments.
Value for Money
7.65
Some reviews indicated that the price was high compared to room quality.
Food and Beverage
8.15
No specific feedback on food, but nearby convenience store mentioned favorably.
Overall Experience
7.65
Overall experience mixed with concerns about room quality but positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:17

Property Description

Convenient Location in Auckland CBD
Quest on Hobson provides stylish modern accommodation in the heart of Auckland CBD. Situated opposite St Matthews-in-the-city Church and a short walk from Queen Street, guests can easily explore the vibrant city.

Well-Equipped Studios and Apartments
The studios and apartments at Quest on Hobson feature amenities such as satellite TV, cooking facilities, and work desks. With options like open-plan living areas, kitchenettes, and fully equipped kitchens, guests can enjoy a comfortable stay.

Dining and Entertainment Options
Guests can indulge in dining at local restaurants with the convenience of adding meal costs to their room bill. Moreover, the hotel offers a grocery shopping service, ensuring a hassle-free experience.

Book your stay at Quest on Hobson Apartments for a memorable Auckland experience.

Important information:

You must show a valid government issued photo ID upon check in. This ID must be in the same name as the guest's name on the booking confirmation.

Please note a licensed child care facility is available on site for children aged 3 - 7 years of age. Bookings are essential. Available Monday - Friday only.

If you expect to arrive outside reception opening hours, please inform Quest on Hobson in advance, using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3053 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 7.65
L
LEA MARIE • solo_traveller • ph
10
Value for money.
Pros:

Good location with near by bus stop..

Cons:

N/a

2026-05-30 • via Nuitee
T
Terry • couple • nz
6
Pros:

Great central location, easy check in and check out.

Cons:

Shower head was broken and kitchen utensils were dirty. Wi-fi was not great.

2026-05-29 • via Nuitee
J
James • couple • nz
7
2026-05-27 • via Nuitee
J
James • extended_group • nz
1
Cons:

Very uncomfortable bed, unsafe location, tired room

2026-05-27 • via Nuitee
A
Ahron • family_with_children • nz
10
2026-05-27 • via Nuitee
I
Iana • couple • nz
10
Great hotel in CBD
Pros:

The hotel is perfectly located in the heart of the city, within easy walking distance of Britomart, the Sky Tower, Albert Park, and other attractions. Our executive one-bedroom apartment was fantastic - very spacious, with a huge balcony and great views of the Sky Tower.
Kiran at reception and Shravani from housekeeping were both wonderful and provided excellent service throughout our stay.

2026-05-27 • via Nuitee
R
Rochelle • extended_group • nz
7
Nice and easy for a stay in the city, would stay again!
Pros:

The location is great. Close to Sky City and an easy walk or Uber down to the viaduct.
Nice easy check in.
This time we upgraded to a suite and the view was much better than earlier visits. Lovely big deck off the lounge and bedroom.
Good size rooms in both standard and bigger units.

Cons:

It's a little dated, but the price reflects that.

2026-05-27 • via Nuitee
P
Paul • extended_group • nz
3
terrible bed
Pros:

Room had lots of broken things.

Cons:

location

2026-05-25 • via Nuitee
H
huttchickyfy • solo_traveller • au
3
Poorly maintained, bare basic ( token) level of housekeeping
Pros:

Staff were quick to respond to requests e.g provide missing iron, replacing old shit covered toilet brush , and eventually ( after convincing) provide clean towels etc

Cons:

The room is very worn and tatty with stained carpets, marked walls, rusted appliances etc

House keeping was extremely poor. I had to ask for clean towels etc … the receptionist ( young man) told me that the housekeeper ( that it was all in my head) had replaced towels ( which they clearly hadn’t)

2026-05-25 • via Nuitee
L
Lynda • couple • nz
7
Pros:

Location , size, facilities and price

2026-05-23 • via Nuitee
D
dodo • solo_traveller • nz
10
2026-05-20 • via Nuitee
T
Teresa • couple • nz
10
2026-05-19 • via Nuitee
P
patsy • couple • nz
8
2026-05-19 • via Nuitee
P
Pedro • couple • pt
10
Impecável
Pros:

Conforto e relação qualidade preço

Cons:

Alguns drogados na entrada do prédio

2026-05-17 • via Nuitee
D
Destiny • solo_traveller • nz
10
2026-05-17 • via Nuitee
B
Bridey • solo_traveller • nz
10
2026-05-16 • via Nuitee
M
Matthew • solo_traveller • au
9
2026-05-16 • via Nuitee
V
Vinity • solo_traveller • nz
9
Fun night out
Pros:

I liked everything so close , shop/vape shop downstairs with plenty of food options. Opp skycity and walkable distance everywhere.

Cons:

Parking , as we came in a ute in couldn't fit in the underground car park 2m restriction.
Managed to find parking on the road, right outside hotel which is free during weekends. Otherwise there was Wilson car park across the road.

2026-05-14 • via Nuitee
J
Julia • solo_traveller • nz
1
Don’t stay here.
Pros:

It was fine in terms of frayed carpet etc for the price

Cons:

Uncomfortable bed with a base too big, which is hard to avoid hurting yourself on at night/ in the dark if you get up. There was a probably pubic hair on the bed and there was no hot water to shower, or wash off the yuck of a pubic hair. The upper staff made no effort to rectify in terms of compensation or anything. I was only staying one night so didn’t get the pleasure of a shower for staying, and had a terrible sleep with lines and an uncomfortable bed.

2026-05-13 • via Nuitee
A
Alannah • family_with_children • au
2
Cons:

We checked in, viewed the room and checked out. Was very disappointed with sticky tape holding things together, the smell of glen20 and the general feel of ‘unclean’.
Absolute waste of money.

2026-05-13 • via Nuitee