Quest on Hobson Serviced Apartments

Hotels
•
Quest Apartment Hotels
7.9 (3076 reviews)
127 Hobson Street , Auckland , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness issues
Old room condition
High price for quality

Categories

Cleanliness
7.15
Several reviews indicate issues with cleanliness and maintenance.
Service
8.65
Staff were noted to be friendly and helpful, especially in accommodating last-minute changes.
Location
8.65
Location is frequently praised for being close to key attractions.
Room Quality
7.15
Some rooms were described as old, with issues like strong smells and lack of windows.
Amenities
8.15
Amenities such as washer/dryer and kitchen appliances received positive comments.
Value for Money
7.65
Some reviews indicated that the price was high compared to room quality.
Food and Beverage
8.15
No specific feedback on food, but nearby convenience store mentioned favorably.
Overall Experience
7.65
Overall experience mixed with concerns about room quality but positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:17

Property Description

Convenient Location in Auckland CBD
Quest on Hobson provides stylish modern accommodation in the heart of Auckland CBD. Situated opposite St Matthews-in-the-city Church and a short walk from Queen Street, guests can easily explore the vibrant city.

Well-Equipped Studios and Apartments
The studios and apartments at Quest on Hobson feature amenities such as satellite TV, cooking facilities, and work desks. With options like open-plan living areas, kitchenettes, and fully equipped kitchens, guests can enjoy a comfortable stay.

Dining and Entertainment Options
Guests can indulge in dining at local restaurants with the convenience of adding meal costs to their room bill. Moreover, the hotel offers a grocery shopping service, ensuring a hassle-free experience.

Book your stay at Quest on Hobson Apartments for a memorable Auckland experience.

Important information:

You must show a valid government issued photo ID upon check in. This ID must be in the same name as the guest's name on the booking confirmation.

Please note a licensed child care facility is available on site for children aged 3 - 7 years of age. Bookings are essential. Available Monday - Friday only.

If you expect to arrive outside reception opening hours, please inform Quest on Hobson in advance, using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3076 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 7.65
P
Patricia • solo_traveller • au
3
Did not feel safe
Pros:

Nothing

Cons:

Location

2026-06-20 • via Nuitee
D
Dalia • solo_traveller • il
8
בס"הכ המלון ממקום במקום מרכזי קרוב לכל
Pros:

החדר במלון היה קרוב למרכז העסקים..ולסקי סיטי חנויות קניות לאוכל ליד המלון.

Cons:

יציאה מהמלון ישר לרחוב כשיש אנשים לא רצויים לידו

2026-06-20 • via Nuitee
D
Donna • couple • nz
9
2026-06-19 • via Nuitee
J
Joanna • solo_traveller • nz
7
Pros:

Room

Cons:

No conditioner, dryer took too long to dry cothes

2026-06-18 • via Nuitee
G
Glen • couple • nz
5
Average
Pros:

Location

Cons:

Issues with heating in the room ..room was cold when entering.staff gave a oil heater which didn’t do much

2026-06-15 • via Nuitee
T
Tania • solo_traveller • nz
10
MOST EXCELLENT VALUE FOR MONEY…. You get what you pay for and I reckon this property offers you MORE than what you paid
Pros:

Location location location! Close to central bus depot. Close to sky tower casino.
Excellent value for money, everything you need for a weekend away.
Great water pressure in the shower.
Great sound proofing …. Minimal street and traffic noise.
Great staff! Friendly and helpful!
Highly highly recommend!

Cons:

Unfortunate location for homeless to gather….both sides of the street. A little scary sometimes having to navigate entering and leaving the building without offending the local populace.

2026-06-15 • via Nuitee
B
Bianca • couple • de
8
2026-06-14 • via Nuitee
L
Leevan • couple • fj
7
2026-06-14 • via Nuitee
A
Alexia • couple • au
4
Ok
Pros:

Suppose to be serviced aparrments only thing changed was rubbish bins

Can feel little unsafe at night due to being directly across the road of The Mission?

Cons:

Took 10 mins waiting outside someone to finally answer answer box /on wall outside to let us in

Outside feels unsafe

2026-06-14 • via Nuitee
S
Shane • solo_traveller • nz
7
Mr Winnie
Pros:

Great central location, clean and comfortable room, and friendly staff. Easy check-in and everything I needed for a pleasant stay in Auckland.

Cons:

Nothing major to mention. Overall, a comfortable stay and good value for money.

2026-06-13 • via Nuitee
R
rakesh • family_with_children • in
2
homeless people right at the entrance of the apartment building
Pros:

it has all the required amenities..

Cons:

there a 4 - 5 homeless people lying on the floor right outside the door of the apartment building, scary to move out as they come an approach you for money and they keep staring at you.. there are much better places in the same location but dont book this one..

2026-06-11 • via Nuitee
D
Donna • couple • nz
10
2026-06-10 • via Nuitee
T
Tina • solo_traveller • nz
7
Good place to stay
Pros:

This place was well priced with good facilities - kitchen and laundry. Great staff too.

Cons:

One thing to be very aware of as a woman traveling alone is that there are often people hanging around the entrance. Some might be rough sleepers, and they didn't bother me (and I don't think there should be laws against that!), but it's helpful to be aware for personal security.

2026-06-10 • via Nuitee
S
Stephanie • solo_traveller • au
1
Terrible
Pros:

The house keeping staff were lovely.

Cons:

Everything, it's across the road from a homeless shelter. The carpark stinks of urine from people getting in and using it as a toilet. The view from the room is of other apartments. I didn't feel safe here and couldn't wait to leave.

2026-06-09 • via Nuitee
A
Alyssa • couple • nz
5
2026-06-07 • via Nuitee
B
Barrow • extended_group • nz
10
2026-06-07 • via Nuitee
S
sin chan • family_with_children • pf
7
2026-06-04 • via Nuitee
J
John • solo_traveller • nz
9
Pros:

Location and price

Cons:

Bathroom sink partially blocked

2026-06-02 • via Nuitee
C
Charles • extended_group • pf
8
Passable
Pros:

Sa situation au centre ville

Cons:

Pas de coffre fort prise électrique mal positionné

2026-06-01 • via Nuitee
I
Ivette • couple • au
3
Old building, not maintained to the standard associated with the Quest brand. The interior of the building is run down a
Pros:

Short walk into CBD where all the shops are located.

Cons:

The noticeable presence of homeless individuals out the front of the hotel all day and night.

2026-06-01 • via Nuitee