Grand Hotel Italia

Hotels
9.2 (1476 reviews)
Str. Vasile Conta Nr. 2 , Cluj-Napoca , ro

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Inconvenient breakfast setup
Bed discomfort
Cleanliness issues in some areas

Categories

Cleanliness
8.51
Overall cleanliness mentioned positively, but some reviews noted issues with room appearance.
Service
9.48
Guests highlighted friendly and helpful staff throughout the reviews.
Location
10
Many reviews praised the location, especially for its views and accessibility.
Room Quality
8.97
Rooms are spacious and comfortable, but some reported discomfort with bed configuration.
Amenities
9.5
Spa and other facilities were highly appreciated, though some minor complaints on upkeep.
Value for Money
8.96
While some value aspects were good, the mixed reviews on bed comfort affected the perception.
Food and Beverage
8.51
Food quality praised, but service for breakfast was a common issue noted.
Overall Experience
9.69
Guests generally enjoyed their stay, highlighting both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:04

Property Description

Luxurious Italian Style Living

Elegant Rooms and Lavish Bathrooms
Indulge in the grandeur of marble or parquet floors, Liberty-style furnishings, and spa baths adorned with precious glass mosaic tiles. Relax in front of a 32-inch flat-screen TV with satellite channels or step out onto your private balcony for a breath of fresh air.

Exquisite Dining and Grand Hall
Experience the opulence of a large hall with marble floors and Murano chandeliers, setting the stage for a memorable dining experience. Delight your taste buds with a culinary journey of Italian and international cuisine at the hotel's restaurant.

Book your stay at Grand Hotel Italia now to immerse yourself in luxury and sophistication.

Important information:

For nonrefundable reservations and advance payments, guests need to send their details for the invoice to the hotel after making the booking.
Checked-in guests have spa access included ( indoor pool and saunas ) with a booking made in advance, in base of availability.
The access to the SPA area with pools and saunas for children under the age of 13 years old is allowed only on Fridays and Saturday ( on Friday between 10:00 - 22:00 and on Saturday from 09:00 until 16:00 ).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 lei per person per night when using an available cot.
    People 3 years old and over stay for 148.50 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1476 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.69
R
Rotaru • couple • ro
10
2026-05-23 • via Nuitee
J
janeata eleonora • solo_traveller • it
10
Pros:

Tutto bene

Cons:

Piaciuto tutto

2026-05-23 • via Nuitee
C
Cristian • solo_traveller • ro
10
Pros:

Prima Hotel

2026-05-23 • via Nuitee
M
Mattias • solo_traveller • se
9
2026-05-21 • via Nuitee
I
Ioan Radu Coman • family_with_children • ro
10
2026-05-21 • via Nuitee
W
Wouter • extended_group • nl
8
Pros:

Nice room with a lot of space and beautiful view

Cons:

Airconditioning in the room resets to 22 all the time, a bit to hot to my taste

2026-05-17 • via Nuitee
A
Ana-Maria • solo_traveller • ro
10
2026-05-17 • via Nuitee
A
Alexander • couple • de
10
Schönes Hotel, gute Lage, schöner Pool
Pros:

Tolles Hotel, gutes Frühstück, schöner Innenpool, gutes Frühstück.

Cons:

Nach westeuropäischem Maßstab kein 5-Sterne-Hotel, sondern 4. Trotzdem sehr empfehlenswert und gutes Preis-/Leistungsverhältnis.

2026-05-16 • via Nuitee
S
Sabine • couple • de
8
2026-05-14 • via Nuitee
A
ana-maria • solo_traveller • ro
10
2026-05-13 • via Nuitee
I
IOAN • solo_traveller • ro
10
2026-05-11 • via Nuitee
S
Strømmen • couple • no
8
2026-05-11 • via Nuitee
S
Sorin • family_with_children • ro
10
2026-05-11 • via Nuitee
K
Kolman • couple • il
10
2026-05-08 • via Nuitee
M
Martin DonnerGrindemann • solo_traveller • de
9
Pros:

Das Frühstück

Cons:

Die Lage

2026-05-08 • via Nuitee
C
Codrut • couple • gb
10
2026-05-08 • via Nuitee
R
ROBERT • extended_group • ro
10
Pros:

Totul

Cons:

-

2026-05-07 • via Nuitee
D
Daphne • couple • sg
10
Kid-friendly spa, great staff
Pros:

Very comfortable and spacious, with a great view of the city :) the staff were lovely very responsive and helpful — Adela helped us order takeout breakfast for our early flight. The spa and pool allowed kids on Fridays so it was absolutely perfect for us S a family. Thank you for a wonderful stay

2026-05-06 • via Nuitee
A
Aldarayseh • couple • ro
10
2026-05-06 • via Nuitee
N
Nicolae • extended_group • ro
10
2026-05-06 • via Nuitee