Grand Hotel Italia

Hotels
9.2 (1641 reviews)
Str. Vasile Conta Nr. 2 , Cluj-Napoca , RO
+40 364 111 333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Inconvenient breakfast setup
Bed discomfort
Cleanliness issues in some areas

Categories

Cleanliness
8.51
Overall cleanliness mentioned positively, but some reviews noted issues with room appearance.
Service
9.48
Guests highlighted friendly and helpful staff throughout the reviews.
Location
10
Many reviews praised the location, especially for its views and accessibility.
Room Quality
8.97
Rooms are spacious and comfortable, but some reported discomfort with bed configuration.
Amenities
9.5
Spa and other facilities were highly appreciated, though some minor complaints on upkeep.
Value for Money
8.96
While some value aspects were good, the mixed reviews on bed comfort affected the perception.
Food and Beverage
8.51
Food quality praised, but service for breakfast was a common issue noted.
Overall Experience
9.69
Guests generally enjoyed their stay, highlighting both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:04

Property Description

Luxurious Italian Style Living

Elegant Rooms and Lavish Bathrooms
Indulge in the grandeur of marble or parquet floors, Liberty-style furnishings, and spa baths adorned with precious glass mosaic tiles. Relax in front of a 32-inch flat-screen TV with satellite channels or step out onto your private balcony for a breath of fresh air.

Exquisite Dining and Grand Hall
Experience the opulence of a large hall with marble floors and Murano chandeliers, setting the stage for a memorable dining experience. Delight your taste buds with a culinary journey of Italian and international cuisine at the hotel's restaurant.

Book your stay at Grand Hotel Italia now to immerse yourself in luxury and sophistication.

Important information:

For nonrefundable reservations and advance payments, guests need to send their details for the invoice to the hotel after making the booking.
Checked-in guests have spa access included ( indoor pool and saunas ) with a booking made in advance, in base of availability.
The access to the SPA area with pools and saunas for children under the age of 13 years old is allowed only on Fridays and Saturday ( on Friday between 10:00 - 22:00 and on Saturday from 09:00 until 16:00 ).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Location

Guest Reviews

9.2
Based on 1641 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.69
D
Diana • couple • fr
10
Superbe
2026-09-12 • via Nuitee
M
Mihai • couple • ro
8
2026-09-11 • via Nuitee
N
Natalie • couple • se
9
Utmärkt
Pros:

Utmärkt frukost, väldigt trevlig personal och bemötande. Lugnt område och uppvärmd pool.

Cons:

.

2026-09-10 • via Nuitee
I
ioan • couple • de
10
2026-09-10 • via Nuitee
P
Panti • solo_traveller • gb
10
Pros:

Superb ! Super calitate

2026-09-09 • via Nuitee
S
Silviu • family_with_children • ro
10
2026-09-08 • via Nuitee
N
Normunds • solo_traveller • lv
9
2026-09-08 • via Nuitee
M
Maria Carmen • solo_traveller • ro
8
2026-09-06 • via Nuitee
M
Marius • solo_traveller • ro
7
Pros:

Pozitionarea hotelului ! Curățenia ! Camerele mari , paturile mari , spa-ul destul de ok ! In baie aveai tot ce îți trebuia !

Cons:

Pret destul de mare pentru ce ofera !Micul dejun putea sa fie putin mai diversificat ! Personalul care se ocupa de micul dejun ,nu tot personalul dar unii dintre angajați foarte flegmatici !

2026-09-06 • via Nuitee
E
Emanuela • couple • ro
10
Hotel elegant
Pros:

Un hotel foarte frumos și elegant, camere mari, produse Rituals la baie, vedere din camera către oraș, piscină de afară și din interior excelente, personalul pregătit .

Cons:

Un expresor în cameră ar fi de apreciat. De asemenea, mâncarea la restaurant nu este foarte diversificată pentru un hotel de 5 stele.

2026-09-05 • via Nuitee
M
Mariusz • couple • ro
10
Peste asteptari
Pros:

Ne-am simtit perfect la un pret bun.

2026-09-04 • via Nuitee
R
Radi • solo_traveller • gb
10
2026-09-04 • via Nuitee
O
Oana • solo_traveller • de
10
2026-09-03 • via Nuitee
I
Ioana Paula • solo_traveller • gb
10
Pros:

Totul

2026-09-03 • via Nuitee
D
Dana • couple • ro
10
Recomand 100%
Pros:

Tot

Cons:

Nu sunt lucruri care nu mi au plăcut

2026-09-02 • via Nuitee
G
Gheorghe • couple • de
10
Wir kommen sicher noch mal
Pros:

Alles

2026-09-01 • via Nuitee
A
Andreea • couple • ro
10
Pros:

Everything was wonderful. The staff were very friendly and helpful, and the breakfast offered a great variety of food.

The Wi-Fi was very fast, which was a big plus as I had to work from the hotel for a few days. The pool water was nicely heated as well.

I travelled with a dog, and he was treated with so much love by the staff. The €8 per night pet fee is also very reasonable.

The parking was free and there were plenty of parking spaces available.

Overall, we had a lovely stay and would definitely recommend this hotel!

2026-09-01 • via Nuitee
S
Simona • family_with_children • ro
10
Pros:

Personalul foarte amabil, ne-a făcut up grade la camera, pentru ca voiam cu pat dublu, chair dacă asta a însemnat să fie alta categorie de preț, nu am plătit în plus.

Cons:

Mâncarea foarte variata și foarte bună.
Apa piscinei foarte cala, curata.
La fel și personalul de la piscină foarte amabil și serviabil.

2026-08-31 • via Nuitee
D
Dicu • family_with_children • ro
10
2026-08-31 • via Nuitee
S
Savuleasca • extended_group • ro
8
It's ok for a business travel
Pros:

The hotel has a nice pool, a great view over the city and nice staff.
The breakfast has plenty of options for any kind of traveler but the a la carte restaurant is not that good.

Cons:

The rooms and the hotel has a sort of kitsch design.

2026-08-31 • via Nuitee