Grand Hotel Italia

Hotels
9.2 (1641 reviews)
Str. Vasile Conta Nr. 2 , Cluj-Napoca , RO
+40 364 111 333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Inconvenient breakfast setup
Bed discomfort
Cleanliness issues in some areas

Categories

Cleanliness
8.51
Overall cleanliness mentioned positively, but some reviews noted issues with room appearance.
Service
9.48
Guests highlighted friendly and helpful staff throughout the reviews.
Location
10
Many reviews praised the location, especially for its views and accessibility.
Room Quality
8.97
Rooms are spacious and comfortable, but some reported discomfort with bed configuration.
Amenities
9.5
Spa and other facilities were highly appreciated, though some minor complaints on upkeep.
Value for Money
8.96
While some value aspects were good, the mixed reviews on bed comfort affected the perception.
Food and Beverage
8.51
Food quality praised, but service for breakfast was a common issue noted.
Overall Experience
9.69
Guests generally enjoyed their stay, highlighting both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:04

Property Description

Luxurious Italian Style Living

Elegant Rooms and Lavish Bathrooms
Indulge in the grandeur of marble or parquet floors, Liberty-style furnishings, and spa baths adorned with precious glass mosaic tiles. Relax in front of a 32-inch flat-screen TV with satellite channels or step out onto your private balcony for a breath of fresh air.

Exquisite Dining and Grand Hall
Experience the opulence of a large hall with marble floors and Murano chandeliers, setting the stage for a memorable dining experience. Delight your taste buds with a culinary journey of Italian and international cuisine at the hotel's restaurant.

Book your stay at Grand Hotel Italia now to immerse yourself in luxury and sophistication.

Important information:

For nonrefundable reservations and advance payments, guests need to send their details for the invoice to the hotel after making the booking.
Checked-in guests have spa access included ( indoor pool and saunas ) with a booking made in advance, in base of availability.
The access to the SPA area with pools and saunas for children under the age of 13 years old is allowed only on Fridays and Saturday ( on Friday between 10:00 - 22:00 and on Saturday from 09:00 until 16:00 ).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Location

Guest Reviews

9.2
Based on 1641 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.69
T
Tomas • solo_traveller • es
8
Pros:

Las instalaciones de sauna, spa. El desayuno muy bueno y completo.

Cons:

Tenía reservado parking y a mí llegada todo estaba completo y me dijeron que había un evento y hasta que no terminara no tendría sitio. Está alejado del centro.

2026-10-12 • via Nuitee
B
BOGDAN • solo_traveller • ro
10
2026-10-12 • via Nuitee
C
Cristina • couple • ro
9
2026-10-12 • via Nuitee
A
Andrzej • couple • pl
9
OK
Cons:

Jak na pięciogwiazdkowy hotel to śniadanie mogło by być bardziej urozmaicone co nie znaczy że było go mało ale wybór był dość niewielki

2026-10-12 • via Nuitee
J
Janusz • solo_traveller • pl
2
Pros:

szczerz nic

Cons:

Karaluchy, brak cieplej wody w pokoju, jakość śniadań ....... 3 wesela wieczorem - hałas, brudno otworzyłem okno i mam dach przed soba z którego można wejsc do pokoju a tam na nim syf..... niedopałki papierosów, gruz, pudełka. To jest 5 star hotel? nie zasługuje nawet na 3 gwiazdki

2026-10-12 • via Nuitee
H
Hendrik • family_with_children • ch
10
2026-10-11 • via Nuitee
M
Mihnea • couple • ro
10
2026-10-10 • via Nuitee
A
Aleksandar • solo_traveller • bg
10
2026-10-09 • via Nuitee
J
Jaanus • couple • ee
7
2026-10-08 • via Nuitee
M
Monica • couple • ro
8
2026-10-07 • via Nuitee
A
Aleksandra • couple • pl
10
2026-10-07 • via Nuitee
A
Anca • couple • ro
10
2026-09-19 • via Nuitee
S
Sorina • couple • ro
10
2026-09-18 • via Nuitee
M
Myriam • couple • fr
10
2026-09-17 • via Nuitee
M
marco • family_with_children • it
10
2026-09-17 • via Nuitee
D
Dörte • couple • de
9
2026-09-17 • via Nuitee
G
Ghislaine • couple • au
10
Perfect stay in an upgraded huge room, comfy bed.
Pros:

Great location, enjoyed a lovely Italian dinner & local red wine in the terrace. Staff were very helpful. Room was super clean

2026-09-16 • via Nuitee
S
Shannon • couple • gb
10
2026-09-14 • via Nuitee
R
Roxana Giorgiana • couple • ro
10
2026-09-14 • via Nuitee
D
Darius Adrian • solo_traveller • ro
10
Elegant, liniștit și foarte confortabil – upgrade-ul gratuit a fost o surpriză minunată.
Pros:

O experiență foarte plăcută. Am primit gratuit un upgrade de cameră, ceea ce am apreciat enorm. Camera a fost foarte spațioasă, cu un pat imens și extrem de confortabil, iar dușul superb și generos ca spațiu. Am apreciat în mod special liniștea și izolarea fonică foarte bună. Totul a fost curat, elegant și foarte confortabil. Cu siguranță aș reveni.

Cons:

Nu am nimic negativ de menționat.

2026-09-13 • via Nuitee