Phoenix Park Hotel

Hotels
8 (3946 reviews)
38/39 Parkgate Street , Dublin , ie

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Children allowed

Facilities

Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Affordable
Cons:
Cold rooms
Dated decor
Limited breakfast options
Inadequate amenities

Categories

Cleanliness
8.08
Reviews frequently mention that the hotel was clean, although some reviews noted it felt dated, which slightly lowers this score.
Service
8.55
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.09
The location is praised as excellent, particularly for its proximity to transportation and local attractions.
Room Quality
7.54
Overall room quality was good, but issues such as cold rooms and hard-to-regulate showers impacted the score.
Amenities
7.07
Some amenities were lacking, such as insufficient facilities and no charging ports, affecting the overall impression.
Value for Money
8.53
The hotel provides good value considering location and cleanliness, though some rooms are dated.
Food and Beverage
7.08
Limited breakfast options mentioned by guests indicated room for improvement in food offerings.
Overall Experience
8.05
Guests generally had a satisfying stay, appreciating comfort and service despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:23

Property Description

Overlooking Phoenix Park in central Dublin, the family-run Phoenix Park Hotel is a charming retreat just steps away from Heuston Train Station.

Refurbished Rooms with Modern Amenities
Experience comfort in every corner with flat-screen TVs, spacious showers, and heated towel rails in each room. Enjoy the convenience of telephones and tea/coffee-making facilities during your stay.

Delightful Dining and Relaxation Options
Start your day with a light breakfast made from fresh local ingredients in the hotel's French café-style restaurant. Unwind in the evening at the cozy bar with a selection of beverages, including the iconic Guinness.

Convenient Location for Exploring Dublin
With attractions like the Guinness Brewery and Dublin Zoo within walking distance, and easy access to the red Luas line, your Dublin adventures are just a stone's throw away.

Book now to experience the perfect blend of comfort and convenience at Phoenix Park Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3946 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.05
C
Carolina • solo_traveller • it
8
2026-05-23 • via Nuitee
C
Carl • solo_traveller • ie
7
2026-05-22 • via Nuitee
C
Colin • solo_traveller • gb
8
Three nights in Central Dublin
Pros:

Located in a quieter part of Dublin I have to say that this hotel is ideally situated for anyone travelling on from Dublin Heuston to the south and west of the country. It's a relatively short walk from the station which is LUAS connected for ease of transport across the city (about twenty minutes for travel from west to east). I didn't have the continental breakfast available for €10 as there was a pub at the station and other eating establishments in the area.

Cons:

Nothing of note. The hotel is not fancy but it did suit my purpose.

2026-05-22 • via Nuitee
L
Lukas • solo_traveller • de
10
Great City Center Hotel near Heuston Station / DART
Pros:

+ Friendly Team
+ Irish Charm
+ Bath with Daylight
+ Tee/Coffee @ Rooms
+ Central Location

2026-05-22 • via Nuitee
J
Juana • solo_traveller • es
9
Pros:

La atención del personal

Cons:

Habitación pequeña

2026-05-22 • via Nuitee
R
Ribeiro • solo_traveller • pt
7
Pros:

The staff..

Cons:

I did not like the hotel breakfast. Very poor and without options

2026-05-21 • via Nuitee
R
Rosemary • solo_traveller • ie
9
Pros:

Clean, comfortable, warm, very helpful friendly staff, minutes walk from Heuston train station.

2026-05-21 • via Nuitee
D
Deanna • couple • ca
9
Pros:

Staff were super friendly and helpful

2026-05-20 • via Nuitee
H
Holly • extended_group • ca
10
2026-05-20 • via Nuitee
T
Teresa • solo_traveller • us
4
2026-05-20 • via Nuitee
M
melissa • solo_traveller • us
7
2026-05-19 • via Nuitee
W
William • solo_traveller • us
8
2026-05-19 • via Nuitee
G
Gallagher • solo_traveller • ie
6
Perfect for comfy stay
Pros:

Friendly staff . Clean room with excellent sheets and towels

Cons:

It’s three star hotel in an older building so the layout and decor are a bit tired. But I was only sleeping and showering there.

2026-05-19 • via Nuitee
G
Gerd • extended_group • at
9
2026-05-19 • via Nuitee
R
Rod • couple • au
8
2026-05-19 • via Nuitee
S
Samra • family_with_children • at
10
2026-05-19 • via Nuitee
A
Antonio • solo_traveller • it
10
Pros:

la posizione

Cons:

niente

2026-05-19 • via Nuitee
C
christianne • family_with_children • nl
9
Rustig en toch centraal
Pros:

Fijne locatie - rustig aan rand centrum, 15-20 minuten lopen tot centrum. Een dag fietsen gehuurd in Phoenix Park (verhuurbedrijf op 3 minuten lopen), ook leuk voor tieners.

2026-05-18 • via Nuitee
D
Dorianna • solo_traveller • ca
6
Pros:

The room was the perfect size for traveling solo since I was just going to sleep here. And the bathroom was really nice. The staff were very friendly and helpful, and I really appreciated being able to leave my luggage when I arrived well before check in time.

Cons:

I wanted to love the location because it was easy for me to walk to everything, but it was a VERY busy until the wee hours of the morning. Unfortunately my room faced the street and there was no way to block the noise out so I didn't get more than a couple hours sleep each night. I can't wear earplugs and I'm not even a light sleeper, it was just that loud. So if you're a light sleeper just ask to not be facing the road. The beds were a bit too hard for me, but that is a personal preference.

2026-05-18 • via Nuitee
B
Brittany • couple • us
10
2026-05-18 • via Nuitee