Hotel Holiday

Hotels
8.7 (1289 reviews)
Gryfelblatte 4 , Zermatt , ch
+41 27 966 04 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Great location
Cons:
Limited amenities
Bar closing early
No hot water kettle in room

Categories

Cleanliness
8.68
Rooms were clean and well-maintained across multiple reviews.
Service
9.05
Outstanding staff mentioned many times; friendly and helpful.
Location
8.89
Good location praised in several reviews.
Room Quality
8.44
Some comments on aging facilities, but generally comfortable rooms.
Amenities
8.27
Limited amenities mentioned; needs improvement based on reviews.
Value for Money
8.53
Good price-quality ratio noted in various reviews.
Food and Beverage
8.98
Breakfast and dining highly rated; 6-star food quality mentioned.
Overall Experience
8.75
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:30

Property Description

Mountain Views and Convenient Location
Hotel Holiday offers a serene retreat just a short stroll away from Zermatt's bustling center. Nestled 200 meters from the Sunnegga Express, guests can effortlessly access the stunning Sunnegga, Blauherd, and Rothorn mountains.

Gastronomic Delights and Wine Cellar
Indulge in exquisite culinary experiences at La Calèche restaurant, where seasonal delicacies are paired with a diverse selection of fine wines from the hotel's expansive cellar.

Ski-in/Ski-out Access and Nearby Attractions
For ski enthusiasts, the direct ski-to-door access from the Sunnegga slope is a dream come true. Additionally, the proximity to the Gornergrat Train Station and bus stop to Klein Matterhorn ensures easy exploration of the region's top attractions.

Experience the perfect blend of luxury and convenience at Hotel Holiday. Book your stay now for an unforgettable getaway.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi. On request and for a surcharge, guests can be picked up at Zermatt's train station or taxi stand. Please call the hotel when you arrive in Zermatt. Contact details can be found on the booking confirmation.

If you are traveling with children, please inform the property in advance. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 1289 reviews
Cleanliness: 8.68
Service: 9.05
Location: 8.89
Room Quality: 8.44
Amenities: 8.27
Value for Money: 8.53
Food and Beverage: 8.98
Overall Experience: 8.75
P
Patrick • family_with_children • ch
8
Chaleureux, accueillant et familiale
Pros:

Personnels accueillant et chaleureux. Petit déjeuner top. Quartier calme et proche de la gare.

2026-08-08 • via Nuitee
A
AnduTraveler • solo_traveller • ro
10
Pros:

Great view and location

2026-08-08 • via Nuitee
M
Michal • couple • pl
9
2026-08-08 • via Nuitee
P
Pauliina • family_with_children • fi
7
Hyvät sängyt mutta pieni huone
Pros:

Hotelli oli melko hyvällä paikalla ja viihtyisä. Henkilökunta oli hyvin avulias. Sängyt olivat mukavat ja kylpyhuone kylpyammeella hyvä.

Cons:

Huone (superior) oli pieni ja hotelli tuntui muutenkin ahtaalta. Maisema, jota hotellin tiedoissa kuvailtiin vuorimaisemaksi, oli todellisuudessa näkymä muista hotelleista ja taustalla metsäinen vuorenseinämä. Hotelli oli kallis suhteessa siihen, mitä hinnalla sai.

2026-08-07 • via Nuitee
B
Bernadette • couple • ch
9
3 nuits à Zermatt dans un hôtel fantastique.
Pros:

Nous avons apprécié l'accueil, le personnel lors des repas, le personnel de chambre.
Nous avons apprécié la grandeur de la chambre, la grandeur du balcon.
Nous avons apprécié la qualité du repas du soir.

Cons:

la déchetterie de quartier sous notre fenêtre.

2026-08-05 • via Nuitee
M
Merchy55 • solo_traveller • uy
8
Pros:

La ubicacion
Muy bien a pesar de ser no ser un edificio moderno

2026-08-05 • via Nuitee
M
MIDORI • couple • jp
8
2026-08-04 • via Nuitee
S
Sandy Wen Jun • extended_group • dk
8
2026-08-04 • via Nuitee
Y
Yoshifumi • solo_traveller • jp
8
2026-08-03 • via Nuitee
M
Mahesh • family_with_children • au
7
Pros:

Very nice view.

Cons:

Lack basic amenities in the room. Hotel didn't provide water in the room which is very basic in any accomodation.

2026-08-02 • via Nuitee
Y
yi • couple • kr
9
Pros:

시설이 깨끗하고 관리가 잘 되어있어서 좋아요
약간의 언덕에 위치해 있어서 체르마트 역에서 캐리어를 끌고가기엔 조금 힘들었어요
조식도 맛있어요 추천합니다

2026-07-25 • via Nuitee
L
Lea • solo_traveller • ch
6
Es war ein toller und erholsamer Aufenthalt, die Betten waren bequem und das Personal war nett.
Pros:

Die Lage war etwas weiter entfernt von de Dorf, es hat gerreicht für 3 Sternen Hotel, war schönes Zimmer und das Frühstück war Okey. Würde für einen Kurztrip das Hotel weiterempfehlen.

Cons:

Die Lage war etwas umständlicher da es nicht so nahe am Dorf war, aber ansonsten war es einen guten Aufenthalt.

2026-07-24 • via Nuitee
P
Przemyslaw • family_with_children • ch
9
Pros:

Das Personal war sehr hilfsbereit.
Das Frühstück war sehr lecker.

2026-07-23 • via Nuitee
J
Jandirk • solo_traveller • nl
8
2026-07-22 • via Nuitee
X
xunying • family_with_children • cn
8
走到火车站需要下坡和上坡，推着行李比较累！走去远观马特洪峰还是比较方便！
Pros:

早饭可以自己煮鸡蛋，品种不是很多。

2026-07-22 • via Nuitee
J
James • couple • gb
9
Wonderful and enjoyable stay!
Pros:

Excellent view of the Matterhorn from the room balcony! Superb breakfast, comfortable bed and great sized room.

2026-07-21 • via Nuitee
J
Jianying • extended_group • us
10
2026-07-20 • via Nuitee
C
Chen • solo_traveller • tw
10
2026-07-17 • via Nuitee
S
Sébastien • extended_group • ch
10
Super séjour agréable en plus le beau temps
Pros:

Le personnel, sympa accueillant familial

Cons:

Pas de climatisation!

2026-07-16 • via Nuitee
I
Ivan • family_with_children • be
9
Hôtel impeccable et idéalement situé pour tout qui veut se rendre à Zermatt.
Pros:

Le petit déjeuner est varié et vraiment bon. Le personnel est très accueillant et attentionné. L'hôtel est situé à 10 minutes à pieds de la gare et la chambre était magnifique, spacieuse avec un balcon avec une magnifique vue sur les montagnes. A recommander.

Cons:

Rien.

2026-07-15 • via Nuitee