Holiday Inn Express & Suites Fredericksburg by IHG

Hotels
IHG
9 (178 reviews)
500 S Washington St, Fredericksburg, Texas, 78624 , Fredericksburg , US

Facilities

Free breakfast
Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool area
Cons:
Dirty pool
Stains in room
No connecting rooms

Categories

Cleanliness
8.14
Several mentions of dirty facilities like the pool and couch stains indicate a need for improvement.
Service
9.61
Multiple reviews praise the friendliness and helpfulness of the staff.
Location
9.65
Easy walking distance from the main street; convenient for guests.
Room Quality
8.6
Rooms noted as large and comfortable, though some issues with cleanliness were reported.
Amenities
8.63
Adequate amenities mentioned, but issues like the dirty pool need addressing.
Value for Money
9.09
Generally in line with expectations for short stays, but some guests felt the price was high for extending.
Food and Beverage
9.14
Breakfast generally received positive feedback, though not outstanding.
Overall Experience
9.11
Guests enjoyed their stay despite some criticisms about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:44

Property Description

Recreational Amenities
Immerse yourself in fun at our hotel with a lazy river, waterslide, and a relaxing spa tub.

Complimentary Breakfast and Free Wi-Fi
Start your day right with a delicious buffet breakfast and stay connected with our complimentary wireless internet access.

Convenient Location
Situated in the heart of Fredericksburg, our hotel offers easy access to popular attractions like Lost Draw Cellars and Main Street.

Experience comfort and convenience at Holiday Inn Express & Suites Fredericksburg – Book your stay now!

Important information:

  • Pool access available from 10 AM to 10 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 178 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
I
ixoye80550 Couples Granbury, Texas
8
Great Pool!
Pros:

I slept well and the staff was friendly. The room was clean and the a/c worked great. The shower was hot and the pool looks beautiful. They’ve done some renovations as you can smell new carpet on the first floor. We had a double queen reserved and were easily switched to a king at check-in when we asked. The pool is way above average for Holiday inn Express.

On the negative side, our room on the second floor smelled like an alcohol swab. Might have been a cleaning product but whatever it was—it was strong. The balcony furniture needs replacing. This area of the room doesn’t appear to get cleaned with the room, as it was very dirty.

Breakfast was typical Holiday Inn fare. They don’t yet have the new coffee machines at this location. A slight miscue is the sign on the lobby wall indicating breakfast at 6:30. It’s an old sign—breakfast is at 7:00.

2026-04-03 via Tripadvisor
B
bigthicket Couples
8
Lots of positives but a few negatives too.
Pros:

Lots of positives but a few negatives too. The room was spacious with comfortable beds and bedding and the room temperature was great. The main room was clean. The bathroom , however, had a few issues. The floor was dirty and the tub was a little slippery so we put a hand towel down in the bottom. The soap is all liquid. There was no bar soap. The towels and water pressure were good though and the tub and sink area were clean. The breakfast in the morning was decent with good coffee. We did not use the pool but it looked very enticing. The hotel is in a good location and close to everything.

2026-03-31 via Tripadvisor
R
R454545j Friends getaway
8
Continue to keep the property in good condition overall.
Pros:

Have stayed here before & they continue to keep it updated. Easy complimentary parking & close to Downtown, but away from the busy Hwy 290 traffic corridor on Main St. Employees have always been courteous & helpful & it continues to have good housekeeping & a toilet issue was quickly fixed by maintenance. Offers the "usual" Holiday Inn Express breakfast if that is of any interest? Need to get rid of the badly stained, worn & unsightly upholstered furniture & dirty carpet in the breakfast room, & clean off all the bird droppings from the upper windows. Rooms with balconies face a pleasant pool area which may be of interest, but they also get more traffic noise than non-pool-facing rooms without balconies.

2026-03-28 via Tripadvisor
S
svanevej Couples Glasgow, Scotland
6
Nice but could do with some attention
Pros:

This hotel is nice but tired in places. The chairs on our balcony were covered in stains. There is a lovely pool but it wasn’t clean - full of dead crickets and dirty. Wouldn’t take much to get them out with a net each day and keep the inside of the pool clean. Easy walking distance from the main street.

2025-10-04 via Tripadvisor
M
Maria partner
10
Pros:

Very friendly staff.
Very easy and fast check in.

2025-10-04 via Nuitee
R
Ronald
10
Great stay in wine country
Pros:

Clean and comfortable. Great pool!

2025-10-03 via Nuitee
J
James
10
Pros:

The only thing I can kind of complain about is the remote control was absolutely filthy. Other than that, it was a great stay.

2025-10-03 via Nuitee
4
40carolynm Friends getaway Aberdeen, Aberdeenshire, Scotland
8
Suited our purpose
Pros:

Pretty much does what it says on the tin - perfectly good for an overnight, as we did, or for a short stay. Room was huge, with two televisions, one in the sitting area & one opposite the end of the bed. Bed was also huge & very comfortable. Room & bathroom were clean. Breakfast was what one expects in this sort of hotel - nothing to write home about but ok if you're only here for a short time.

2025-10-01 via Tripadvisor
G
garygorsich Family Houston, Texas
6
No connecting rooms what so ever.
Pros:

No connecting rooms at all. Really? At these prices. What is a family with with special needs children (or adults for that matter!) suposed to do. I think that installing some connecting doors would be a worthwile investment for this facility if you are intending to advertise it as a family buisness.

2025-09-27 via Tripadvisor
D
Debbie
6
Pros:

Shopping near by

2025-09-26 via Nuitee
M
Melanie friends
10
Pros:

the pool area and breakfast was great

2025-09-24 via Nuitee
R
Ruth family
10
Pros:

I was disappointed that there was a hole in our couch cushion. There was also stains in hat could have been wiped before we got there. I did and it was removed easy. Breakfast remains the best. The pool needs to be cleaned more

2025-09-23 via Nuitee
R
rosesW7249QS Family Saint Louis, Missouri
6
So So
Pros:

Good water pressure and dove products. But overall very unfriendly vibe. Breakfast was good. Pool was not cleaned of leaves.

2025-09-14 via Tripadvisor
E
Egie family
8
Pros:

Limited parking and extra bed isn’t clean but those are typical of chain hotels, besides those the staff were very polite and helpful, the hotel in general is very clean, the amenities are good, and the main strip isn’t too far. Would stay here again the next time we visit.

2025-09-13 via Nuitee
J
James
10
Pros:

Everything was great until I wanted to extend my stay but the price had tripled because it was a Friday. It was great but not THAT great. I left. I'll spend a Tuesday night there or something in the future.

2025-09-13 via Nuitee
M
Mommymadness Family Friendswood, Texas
10
Very pleasant stay with a beautiful pool.
Pros:

The hotel was a very pleasant stay. We made the front desk aware that our mini fridge wasn’t working and a couple lights were out but that didn’t bother us. We just wanted them to be aware.

The pool is beautiful. Due to the weather we couldn’t swim but my kids really wanted to. The complimentary breakfast was good! Nothing fancy by any means but you can tell they take pride in serving quality items. The cinnamon rolls are yummy. The turkey sausage was tasty (trust me I was skeptical).

Overall, the hotel is in a good location and we would recommend staying there. The staff was very friendly too.

2025-09-08 via Tripadvisor
R
Richard family
6
Pros:

Staff very friendly and courteous, Food was great. The pool fountain (main attraction) Broken and the pool was dirty - Hot tub is very hard to access big step up and down. But the rest of it was great. I would recommend but just don’t get this place if you like the pool photos

2025-09-07 via Nuitee
F
Foresteen partner
10
Pros:

Quiet and staff is wonderful

2025-09-04 via Nuitee
E
ERICKA family
8
Pros:

The pool in this property was nice but a bit dirty. The hotel was pretty clean overall and the breakfast was good.

2025-09-01 via Nuitee
R
Rebecca
10
Pros:

Nice ladies in the front office were very helpful!

2025-08-30 via Nuitee