Panorama Vacation Retreat at Horsethief Lodge

Hotels
8.5 (337 reviews)
Bag 7000 , Panorama , ca

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Cozy accommodations
Great location for activities
Friendly staff
Cons:
Limited food availability
Issues with room conditions
Inconvenient amenities access

Categories

Cleanliness
8.08
Most reviews praised cleanliness, but some units were described as older and darker.
Service
9.05
Guests noted great staff and helpful service, contributing positively.
Location
8.59
Mixed reviews on the location, but generally considered great for activities.
Room Quality
8.54
Rooms were mostly cozy and adequate for families, though some mentioned older units.
Amenities
8.07
While amenities were functional, some issues with outages and unavailability were noted.
Value for Money
8.53
Overall felt justified for the experience provided, despite some cons.
Food and Beverage
8.58
Limited food options acknowledged due to seasonal closures but sufficient.
Overall Experience
8.55
Generally positive experience with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:00

Property Description

Mountain Lodge with Cozy Fireplaces and Full Kitchens

Luxurious Amenities: Guests can unwind in the pool, hot tub, and natural hot springs. Each apartment features a flat-screen TV, free Wi-Fi, and a patio with stunning mountain views.

Outdoor Adventures: Enjoy ski to door access, ski storage, skiing, hiking, and summer barbecue facilities. Explore the nearby Greywolf Golf Course and Panorama Mountain Village dining options.

Scenic Surroundings: Just a short drive from Radium Hot Springs and Windermere Lake, the Horsethief Lodge Vacation Retreat offers a tranquil escape with a gift shop and garden on-site.

Book your stay at Panorama Vacation Retreat at Horsethief Lodge for a memorable mountain getaway!

Important information:

"There will be exterior construction at the resort from June 15- September 15. Guest units will not be impacted by this construction, however, there will be noise during the daytime hours."

There will be ongoing construction at our resort beginning April 13 and ending on August 31. Construction will be seven days a week from 8am-4pm. During these hours, you can expect construction noise, and certain amenities may be affected temporarily during this time period. Please contact the resort prior to your stay for additional information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YYC

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 337 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
D
David • solo_traveller • de
8
2026-06-16 • via Nuitee
C
Chris • extended_group • de
10
Schöner Aufenthalt.
Pros:

Alles sehr gut. Probleme mit der Heizung wurden sofort behoben.

Cons:

Whirlpools ohne ausreichende Kapazität.

2026-06-07 • via Nuitee
E
elidrissi • solo_traveller • ma
10
Front desk will have to print maps to make the guest’s stay much more easier
Pros:

Hard to find your unit num

Cons:

The view

2026-05-25 • via Nuitee
C
Cordell • family_with_children • ca
4
Dangerous, life threatening and lack of accountability.
Pros:

This accommodation was dangerous. The power went out for the build during our stay and the smoke detector was not functional. The battery was fully dead. Not chirping, fully drained making the detector useless. Naturally, with the power out in the building, people were starting fires in their fireplace and we were not comfortable sleeping in that situation. After an hour or so speaking with staff, we were provided with a new working detector. However, it really was just luck that prompted us to test the detector. If we hadn't and there had been a fire, there would have been a real risk of death. I would not roll the dice staying here. And when we asked for a refund, we received a refund for one of our three nights.

Cons:

This accommodation was dangerous. The power went out for the build during our stay and the smoke detector was not functional. The battery was fully dead. Not chirping, fully drained making the detector useless. Naturally, with the power out in the building, people were starting fires in their fireplace and we were not comfortable sleeping in that situation. After an hour or so speaking with staff, we were provided with a new working detector. However, it really was just luck that prompted us to test the detector. If we hadn't and there had been a fire, there would have been a real risk of death. I would not roll the dice staying here. And when we asked for a refund, we received a refund for one of our three nights.

2026-04-26 • via Nuitee
M
Max • couple • ca
4
Pros:

Good location, obviously

Cons:

Overall far too expensive for a single room on a ski hill. Barbeque self ignition didn't work and staff would not "provide" a lighter to start the BBQ.

2026-04-23 • via Nuitee
S
Sarah • couple • nz
9
We will be back
Pros:

Ski in ski out the hot tubs were Exelent

2026-04-17 • via Nuitee
R
rebecca • family_with_children • ca
8
Convenient place to stay for skiing in spacious apartment.
Pros:

Very convenient location for skiing. Very near chair lift.

Cons:

The condo is quite dark due to the mountains. Some more lights would be good.

2026-04-07 • via Nuitee
M
Mandee • couple • ca
7
2026-04-07 • via Nuitee
C
Christian • family_with_children • ca
8
2026-04-06 • via Nuitee
J
Jacob • extended_group • ca
9
2026-03-23 • via Nuitee
D
David • extended_group • ca
10
Pros:

Great place to stay, easy access to everything

Cons:

Rainy weather lol

2026-03-09 • via Nuitee
M
Maureen • couple • ca
10
2026-03-03 • via Nuitee
C
Clare • couple • gb
8
Great value
Pros:

Well equipped apartment. 3 minutes walk to lift and. Ski back easy.

Cons:

Some parts (particularly sofas) are in need of replacement

2026-03-01 • via Nuitee
D
Daniel • family_with_children • ch
8
Ich war auf ein Hotel-Unterkunft eingestellt und nicht auf eine Ferienwohnung!
Pros:

Es war eine Ferienwohnung ohne Frühstück!

Cons:

Garage zu wenig hoch für einen grossen SUV.

2026-02-13 • via Nuitee
R
Ruedi • couple • ch
7
Cons:

Dusche zu wenig Wasser.
Herdabzug funktioniert nicht richtig

2026-02-10 • via Nuitee
S
Steven • couple • au
7
Close to lifts, undercover parking and clean.
Pros:

Good location close to ski lifts. Undercover parking is great. The room would be fine for a couple but too small for a father son trip. There is nothing bad about the room just a poor room selection on my part for what I required.

2026-01-25 • via Nuitee
K
Kate • family_with_children • ca
8
Love the location and activities
2026-01-19 • via Nuitee
G
Gail • family_with_children • us
9
2026-01-18 • via Nuitee
V
Valentyna • extended_group • ca
9
2026-01-10 • via Nuitee
Y
Yulya • family_with_children • ca
10
2026-01-06 • via Nuitee