Voila Bagatelle

Hotels
Voila Hotel
7.6 (447 reviews)
Mall of Mauritius , Moka , mu

Free
Children allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.31
Bathrooms were not very clean and there were concerns about general cleanliness.
Service
7.78
Service improved after a complaint, but there were initial issues with staff attentiveness.
Location
9.32
Excellent location conveniently attached to the mall, easy access to shopping.
Room Quality
6.77
Room design is quite weird and layout issues were mentioned.
Amenities
7.3
Basic amenities were available, but some were not functioning properly.
Value for Money
7.76
The hotel is affordable but needs attention to detail to improve the overall value.
Food and Beverage
7.31
Breakfast service was inconsistent and could be improved.
Overall Experience
8.28
Overall a good experience considering location and friendliness of staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:27

Property Description

Convenient Location
Located at the Bagatelle Mall of Mauritius and just 10 km from Port Louis, Voila Bagatelle offers easy access to shopping, dining, and entertainment options.

Comfortable Rooms
Enjoy modern amenities in our rooms including a flat-screen TV, air conditioning, and a minibar. Wake up to beautiful views of the mountains or gardens from select rooms.

Dining Options
Indulge in a variety of dining choices at the mall or order in-room dining from selected restaurants. Start your day with a delicious breakfast and grab snacks throughout the day.

Experience convenience and comfort at Voila Bagatelle. Book your stay now for a memorable visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 447 reviews
Cleanliness: 6.31
Service: 7.78
Location: 9.32
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 8.28
S
Shermayne solo_traveller gb
1
Cons:

I had a problem with the water that was kept in my room. These were refilled bottles, and the water gave a fishy smell. I reported this the same night and requested to talk to a manager. The water was not replaced because, according to the reception, there were no staff members to send a bottle of water to the room. Met the manager only the next day. This was not a light issue! If I had drunk that water, I could have gotten quite sick. They need to be more serious with the health and safety of the guests

2026-06-13 via Nuitee
D
DALILA solo_traveller fr
8
2026-06-11 via Nuitee
G
Garba solo_traveller ng
10
Will recommend to a friend
Pros:

I loved the kind attention of the staff during breakfast and the mall at the back

Cons:

Availability of taxis at a fair price

2026-06-09 via Nuitee
K
Kurt solo_traveller za
6
Average - its good for 1 or 2 nights but no longer,
Pros:

The general noise level from the echoing of people in the passages are loud and wakes you up during the night.

Cons:

The fact that the restaurant closes at 9pm. I couldnt buy a beverage or even a sandwhich after hours, and you dont want to walk to the mall for that.

2026-06-08 via Nuitee
K
Kattic Ram solo_traveller de
4
Pros:

Nichts am Ende

Cons:

Neugierde von Personal und Gestank von den Zimmern. Ich musste das Zimmer wechseln.

2026-06-07 via Nuitee
B
Barreau solo_traveller sc
9
Pros:

Lovely staff, close to the mall

Cons:

Room a little too small but ot was ok.

2026-06-06 via Nuitee
J
Jessika solo_traveller mu
8
Pros:

Séjour très agréable. L'emplacement était parfait pour nous, notamment pour suivre la finale PSG-Arsenal. Le petit-déjeuner était excellent avec beaucoup de choix. Chambre confortable, environnement calme.

Cons:

Ras

2026-05-31 via Nuitee
S
SHALEGIN ANDREI family_with_children ru
10
2026-05-29 via Nuitee
S
SHALEGIN ANDREI family_with_children ru
10
2026-05-29 via Nuitee
S
SHALEGIN ANDREI family_with_children ru
10
2026-05-29 via Nuitee
J
Jemma couple sc
5
Pros:

Staff were nice and helpful.

Cons:

Bedroom was too small for 2 adults. Only one towel for 2 adults. Some mold between the bathroom tiles.

2026-05-27 via Nuitee
B
Barreau solo_traveller sc
8
2026-05-27 via Nuitee
V
Verma solo_traveller cd
3
Pros:

Location good

Cons:

No cleaning, Some staff not good at the reception, No service for pickup the luggage.,

2026-05-25 via Nuitee
D
DAYANAND SHARMA solo_traveller in
3
2026-05-25 via Nuitee
S
Selma Nichole solo_traveller sc
7
My stay at voila
Pros:

The close proximity to everywhere

Cons:

The Little ants and needs to be dusted regularly

2026-05-24 via Nuitee
S
Saumil solo_traveller in
10
2026-05-24 via Nuitee
S
Selma Nichole solo_traveller sc
7
My stay at voila
Pros:

Warm hospitality

Cons:

Little ants in the bedroom

2026-05-24 via Nuitee
K
Kaviraj K solo_traveller gb
10
Pros:

Friendly and approachable staff from reception to housekeeping ,particular mention to Nashreen .

Cons:

All good

2026-05-15 via Nuitee
A
Anne couple za
7
We arrived very late. Flight delayed.Checking in was delayed further due to staff dealing with a lost client.
Pros:

Neat and fairly close to the airport.
Room was comfortable

Cons:

No help to carry luggage up and down in passage and lift. My husband fell over the suitcase in the lift.
Only one bath towel provided for 2 people.
Creamer was old and hard and insufficient.

2026-05-12 via Nuitee
P
PK solo_traveller sc
8
2026-05-11 via Nuitee