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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Packed lunches
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Barber/beauty shop
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Currency exchange
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Bowling
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Karaoke
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Minimarket on site
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Special diet menus - on request
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Movie nights
Review Highlights
Categories
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Property Description
Convenient Location
Located at the Bagatelle Mall of Mauritius and just 10 km from Port Louis, Voila Bagatelle offers easy access to shopping, dining, and entertainment options.
Comfortable Rooms
Enjoy modern amenities in our rooms including a flat-screen TV, air conditioning, and a minibar. Wake up to beautiful views of the mountains or gardens from select rooms.
Dining Options
Indulge in a variety of dining choices at the mall or order in-room dining from selected restaurants. Start your day with a delicious breakfast and grab snacks throughout the day.
Experience convenience and comfort at Voila Bagatelle. Book your stay now for a memorable visit.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Adults stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
This is a great location for a business trip, close to connecting roads, access to mall for dining and location on island. Comfortable and wrll set up for the business traveller. Staff exceptionally friendly and helpful.
Nothing really to call out.
Only reason is that it was attached to a mall.
• Atmosphere - what to expect from a 3* hotel.
• Room - no where to hang big towels, no big mirrors, bed bugs, dusty (have to tell cleaners how to do their job). Could not sleep at nights due to crappy bed comforts and worst cushions.
• Food - same buffet for all days and despite giving dietery requirements not even a courtesy to cater for vegetarians besides breads, fruits and cheeses everyday. Atleast we got basic food, so thankful atleast. Also we'd have to ensure we find our own cutlery and the staff would only be talking or standing rather coming to check if anything is required.
• Service - Reception/Management had no idea how to cancel our booking we did via booking.com, we checked out on 15th instead of 18th July, they had no common decency to share refund, and they took the full property tax.
They just fooled us to contact booking.com whereas booking.com clearly said to contact property. Basically shows it was all for money and useless.
Voila is a good business hotel if you're traveling to the Moka area for work. It's convenient to a lot of restaurants and offices.
It's not a great value for what you get compared to the beach resorts on the exterior of the island.
BIEN
Manque de serviette dans les chambres pour un couple 1 seule grande serviette et seule petite serviette.
Probleme de climatisation en pleine nuit j ai du appeler le service Intervention rapide et efficace.
Pas d explication sur le fonctionnement de la climatisation.Je n arrivais à l 'éteindre.
L’emplacement de l’hôtel mais surtout la gentillesse de tout le personnel
Le manque du flexible de douche dans la salle de bain, pas pratique pour les personnes âgées
ontbijt was zeer goed
dinner buffet was beperkt
ontbijt was niet altijd klaar om 6h30
I would like to say a big Thank you to Shankar and his team for solving an issue on day one and take good care of us.
L accueil le service et la proximité du centre commercial. Chambre spacieuse et confortable.
Location
Cleanliness
Close to mall
The classic room was small , unattractive, bedsheet has stain, and need renovation… the bathroom tiles have moulds
Clean
Breakfast options
Bon petit déjeuner, très bon emplacement avec vue sur la montagne et la verdure, centre commercial aux pieds de l'hotel avec un accès direct
Le personnel très agréable et à l'écoute, mention spéciale pour le Manager Mr Mara avec un accueil exceptionnel
Concernant le petit déjeuner, ce serait intéressant d'avoir plus de choix sur les fruits et bien sélectionnés
Location is ideal for business travelers
I had a problem with the water that was kept in my room. These were refilled bottles, and the water gave a fishy smell. I reported this the same night and requested to talk to a manager. The water was not replaced because, according to the reception, there were no staff members to send a bottle of water to the room. Met the manager only the next day. This was not a light issue! If I had drunk that water, I could have gotten quite sick. They need to be more serious with the health and safety of the guests
I loved the kind attention of the staff during breakfast and the mall at the back
Availability of taxis at a fair price
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