Trevi Palace Luxury Inn

We stayed at Trevi Palace Luxury Inn for 4 days and unfortunately left feeling extremely tired due to the lack of sleep throughout our stay.

The biggest issue was the noise. The rooms are incredibly noisy because the windows are not properly double glazed, so you hear traffic and city noise all night long as the hotel is right in the middle of the city centre. Even the reception staff acknowledged this and provided ear plugs because, apparently, guests complain about it regularly. Unfortunately, even with ear plugs it was still very difficult to sleep.

The air conditioning unit was also very noisy and seemed old and inefficient, adding even more disturbance during the night.

Breakfast was very disappointing. The coffee was especially awful, it neither smelled nor tasted like proper coffee.

Cleanliness throughout the hotel also needs improvement. The room did not feel particularly clean, the cupboards were barely functional, and the lifts were dirty. Overall, the hotel feels very tired and in need of major renovation throughout.

On a positive note, the staff were polite, friendly, and genuinely tried to help wherever they could.

Sadly, despite the excellent location, we would not stay here again due to the noise, poor sleep quality, and overall condition of the hotel

Lovely large room, the hotel is well situated.
Unfortunately a few issues with the room.
There was a strange smell everytime you walked in to the room, not sure if this was from the sofa or something else.
The sofa could do with being changed to a bit more upto date one. The TV had no English channels or radio station which was quite disappointing.
All the curtains need to be replaced as they are falling off the rails.
A kettle in the room would be a better idea rather than the coffee pod machine, as not everyone drinks coffee, and would prefer tea.
There was no price list in the room for the items in the fridge.
The kitchen does not seem to be of any use and the space could be used for drinks station.
When you open the patio doors the area there could do with a tidy up.

The staff were lovely very accommodating, towels were changed everyday, beds made everyday.
Nothing was to much trouble.
The breakfast staff were always on hand for anything you needed.

We were 2 couples. Arriving after a 23 hour flight we were told the 2 rooms booked months ago were not available. Our only choice was the “penthouse suite” to share. One bed was a fold out sofa. On the return visit after our cruise we eventually got 2 rooms. They had deep shower over baths which were very dangerous for older folk. The safety bar was broken in the bath. The hairdryer overheated after a minute then didn’t work at all. It felt like we were in Fawlty towers. Staff were nice on second visit but that doesn’t make up for a tacky hotel certainly not a luxury inn.

It was a 1 minute walk to Trevi Fountain - so well located! The bed was really comfy

The location was very good, only a minute or so away from the Trevi Fountain, but this does mean it’s very busy in the streets around the hotel. The staff were friendly and helpful. Taking into account it is an old building, our room, Botticelli 3, was located at the rear of the building and quiet although the walls were paper thin. It was definitely not luxury or four star In our opinion. The room was quite small, has a fridge but is in dire need of a full makeover. The en-suite and had both a bath and shower, which although appeared clean, on closer inspection, the shower had a lot of mould. It also housed the hair dryer which was not very powerful at all. The bed was comfortable, however there was only one socket in the room by the kettle. Breakfast was good but the area was cramped and even the cereal/fruit bowls were very small.
This was a tourist trip to Rome to see the sights, which we did. The hotel was only a sleeping, breakfast area for us so it was not a major part of our holiday. As previously mentioned we do not think this is a luxury four star hotel in our opinion but you pay Rome prices.

Our stay at the Trevi Palace Luxury Inn was disappointing and did not meet expectations for a “luxury” property. Our room was extremely small, with a broken cabinet, a non-functioning coffee maker, and a hair dryer that repeatedly shut off. There was also visible mold in the shower, which was concerning. We traveled with friends who were assigned much larger rooms, but theirs were also quite dated, with worn furniture and ripped couch cushions. Overall, the accommodations felt neglected rather than upscale. The buffet breakfast, which came at an additional cost, was not worth the price. We found that nearby cafés offered much better options for the same price or less. While the location is undeniably close to the Trevi Fountain, it comes with a downside—the street is extremely crowded. When we arrived, it was so packed that getting out of the car was difficult, and we were practically pushed into a nearby shop by the crowd. The only positive aspect of our stay was the staff, who were consistently friendly and helpful.

Close to everything

Good points
Nice staff
Good location
Comfortable bed Good shower
Bad points
Bad WiFi
Very noisy hear people in next room hear people on next floor
Room a BIG let down payed a lot of money for room and it was very small walls dirty,bits hanging of fridge door see photos
It's not a 4 star hotel 3 star at most won't be staying here again

Örtlichkeit Trevi Brunnen 2 min zu Fuß entfernt und somit vieles andere in fussläufiger Entfernung

Perfect stay
We are on our last night of a 4 night break here and we can’t fault the hotel.
Rooms spotless
Yes you can hear street noises but that adds to the charm in our opinion
It’s right in the thick of everything near the Trevi fountain.
I’ve celebrated my 50th birthday while here and they helped my husband decorate our room with banners, balloons, prosecco and chocolates
I was so surprised
We walked to most tourists attractions with ease and restaurants and bars within easy reach too.
You pay for location here and it suited us perfectly.
Thank you Trevi palace luxury inn and suites for making our stay just perfect.

Cracking hotel stay literally 50 metres away from the fountain. Very good and clean room (drinks in fridge seemingly are part of the deal) good breakfast and great place to get to all the attractions. Deffo bring ear plugs as walls are thin. Loved our stay

Excellent 4 night stay. Booked a triple room, ( twin beds and large sofa bed) . The room was lovely, well decorated , TV ( some channels showing American shows) very spacious, plenty of storage and even a small kitchenette ( 2 rings, fridge and coffee maker) . Fresh clean towels everyday and small bottles of toiletries available. The room overlooked the busy street , but the windows and shutters blocked out a lot of the noise. From the hotel it is a 5 minute walk to the Trevi fountain, 15 min walk to Pantheon and around 20 minutes to The Colosseum. We took a taxi to The Vatican ( 12 euros) but had a steady stroll back around 30 minutes . When visiting The Vatican remember the Pope carry’s out an audience on Sundays and Wednesdays so it is very busy and if you book a tour on these days it can be very rushed. There are ample restaurants as you walk down the street from the hotel with the prices for meals and cocktails roughly the same price wherever you eat. The reception staff were really friendly, spoke very good English and went above and beyond to help with booking taxis and directions. Would highly recommend for location and service from the hotel staff.

Staff were amazing- they went above and beyond to ensure our stay was perfect!!

The room was amazing- clean, spacious and comfortable!! I wish I had he cleaning products they used because the room smelt amazing!!

Breakfast was lovely, small hot selection and a good selection of continental breakfast options!!

All round perfect few days spent in Rome and at Trevi Palace Luxury Inn- Thank you so much guys!!

Die Freundlichkeit von Personal

After reading some of the reviews I was a little worried, but I needn't of been, greeted at reception by lovely lady(didn't remember her name, but long black hair and glasses) gave us great recommendations for places to eat and not eat, can recommend that's amore pasta restaurant just up the street, otherwise avoid round the trevi fountain, very pushy. Gave us a map and explained where all the sights were, literally everywhere is walkable.
Room was clean, was quiet as in middle of hotel (boticelli 1) no noise from street. Only downside was we could hear man in next room snoring as walls were thin 😅.
Breakfast was fine, everything you'd expect.
Would definitely return and recommend to others.

Our room was dated. Room door wouldn’t open. Shower was broken. Mould all round tiles and silicone. View of an alley way where anything you can imagine that’s dodgy was happening. No English tea at breakfast. Thin walls can hear everything that happens and I mean everything. Shower doors broken.

Staff were pleasant and the hotel location was within walking distance of pretty much everywhere you’d want to visit.

We arrived early and was told our room was not ready, even though it's listed as 24 hour check-in.
Location is great for a mid point to lots of tourist spots.
We stayed in the Superior Suite on the top floor: room was good, beds were clean and soft, but could still hear the street noise though; on day 2 it rained and bathroom ceiling was leaking over the toilet; during that day of someone going to our room to fix said leak we had food stolen from our room!
Air conditioning unit only worked for the first day.
My wife said it could have felt like a palace but it no longer does.
The shower window is also rotting wood and will soon break. Plus shower water or rain water + marble bathroom floor is a massive slip hazard.
Breakfast was supposed to be hot but was luke warm at best and only had scrambled eggs, bacon and hotdog style sausages, everything else was pastries and cakes, fruit and cereals.
Hot tub is shown on the pictures but it was not covered and had rain water and algae in the tub.
The best part of the hotel was Chiara the receptionist, she actually cared about you and what you can do and her and Tabby were able to help me get a surprise for my wife's birthday at almost no notice, which is why I rated it 2 stars.

An amazing location! Literally 20 steps from Trevi Fountain. Very clean and modern. The breakfast menu is a buffet continental style and whilst there wasn't a massive choice there was certainly enough to have something different every day! Room was warm and comfortable and shower was good too! Our only criticism was the WiFi wasn't great and we couldn't get in our room. We did speak to the reception who said that they would look at the booster in the ceiling as this may be down as it should have worked.