Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG

Hotels
•
Holiday Inn Express
8.6 (429 reviews)
3932 Rainbow Blvd , Kansas City , US
+1 913-236-8700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Close to KU/KC hospital
Very clean overall
Good breakfast (variety, specific favorites noted)
Helpful/pleasant staff
Quiet and comfortable rooms
Free coffee / convenient amenities
Cons:
Elevator key-card reliability issues
Occasional room issues (stained chaise, smoke smell in bedding)
Some guests found breakfast service strict about closing time
Limited beverage options (no hot chocolate, weak coffee at times)
Price concerns / event-driven rate increases
Room doors that slam loudly

Categories

Cleanliness
8.2
Multiple reviews explicitly praise cleanliness (“Very clean”, “Чисто”, “Nice clean”), though a few room-level issues (spots on chaise lounge, a smoke smell in blankets) reduced the score slightly.
Service
9
Staff frequently described as good/helpful and accommodating for medical visits; a few notes about breakfast staff rigidity and elevator/key-card confusion tempered an otherwise strong service impression.
Location
9.2
Consistently highlighted as excellent for proximity to KU/KC hospital and easy freeway access; described as quiet and convenient. One comment noted the surrounding area was somewhat difficult to access.
Room Quality
8
Rooms reported as comfortable with good temperature control and useful features (shower bench), but blemishes (stained chaise, bedding smoke smell) and slamming doors lowered the rating.
Amenities
8.3
Amenities like free coffee, breakfast variety, and thoughtful touches (shower bench) were appreciated; operational issues (elevator requiring key card) and limited beverage options reduced the score.
Value for Money
7.8
Value impressions are mixed — some found rates reasonable, while others cited high charges (one mentioned $204) and price increases (event/FIFA) and lack of perceived compassion for medical stays.
Food and Beverage
9.1
Breakfast is frequently praised (noted specialties like sausage gravy, good variety of breads and fruit); some guests found coffee poor or beverage options limited, but overall F&B sentiment is strongly positive.
Overall Experience
9.2
Many guests report a positive overall stay (would stay again, comfortable for medical trips, quiet), with recurring praise outweighing the operational and value negatives noted by a minority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Location
Located just a short distance from major attractions like the National World War I Museum and Union Station Kansas City, Holiday Inn Express & Suites - Kansas City KU Medical Center offers guests easy access to the best of the city.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Start your day right with our buffet and continental breakfast options, ensuring you're energized for a day of exploring Kansas City.

Exceptional Services
With a fitness center, 24-hour front desk, and ATM on-site, we strive to provide convenience and comfort for all our guests. Book your stay at Holiday Inn Express & Suites - Kansas City KU Medical Center for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 429 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 9.1
Overall Experience: 9.2
J
joseph • family_with_children • us
8
2026-10-29 • via Nuitee
W
William • couple • us
9
2026-10-26 • via Nuitee
R
Roberto And Yina • extended_group • us
10
Pros:

Excelente

2026-10-15 • via Nuitee
F
Frog • couple • us
10
Thank you for good service
Pros:

Breakfast was great

Cons:

Nothing

2026-10-08 • via Nuitee
C
Cynthia • extended_group • us
10
Pros:

It was close to KC Hospital and very secured!

2026-10-08 • via Nuitee
C
Carrie • couple • us
8
2026-09-16 • via Nuitee
Y
Yalonda • couple • us
7
Great
Pros:

Location and amenities

Cons:

N/A

2026-09-13 • via Nuitee
S
Sanchez • solo_traveller • us
1
2026-09-08 • via Nuitee
M
michael • solo_traveller • us
10
Pros:

Overall great hotel, great room, great location and great trip

Cons:

N/A

2026-09-05 • via Nuitee
O
Omer • couple • il
10
2026-08-28 • via Nuitee
L
Lisa • couple • us
9
Hotel near hospital within walking distance and met my expectations. Very clean.
Pros:

Breakfast was better than average. Especially the sausage gravy!

2026-08-23 • via Nuitee
N
Nichole • solo_traveller • us
7
Pros:

The location was good, and I felt safe in the area and it was clean. Had a smoke smell in the blankets and I already don't trust hotel beds so that was a huge no for me. The staff was good, and the breakfast was alright.

2026-08-21 • via Nuitee
M
Micsanscaia • family_with_children • us
10
Очень чисто и это радует
Pros:

Чисто и очень спокойно

Cons:

Все было хорошо

2026-08-16 • via Nuitee
V
van der Linden • couple • us
10
2026-08-06 • via Nuitee
K
Karen • solo_traveller • us
8
Pros:

The chaise lounge in my room had spots on it - really needed to be cleaned

2026-08-06 • via Nuitee
M
Myiesha • couple • us
10
Exciting, watch my daughter have my first grand baby
Pros:

Nice clean

Cons:

Location

2026-08-04 • via Nuitee
J
Jeremy • solo_traveller • us
2
2026-08-02 • via Nuitee
J
John Philip • solo_traveller • us
9
Needed to travel at a problematic time. The facility provided the comfort I needed.
Pros:

Breakfast was great. The room was a great temperature on my arrival (nice and chilly, which is my preference). I appreciated the shower bench, particularly, and the little touches that made it special.

Cons:

The key card was problematic in one elevator and took several tries to figure out a method that worked.

2026-07-25 • via Nuitee
J
James • couple • us
5
Will avoid holiday inn
Pros:

Had to be at ku medical center before breakfast started

Cons:

Elevators required key card to operate. You had to insert key card 8-10 times before elevator would work. When having cancer surgery the next morning you would think holiday inn would be a little more compassionate. On the worst day of your life they charge you $204 for a non descript room.

2026-07-25 • via Nuitee
L
Laura • extended_group • us
9
2026-07-25 • via Nuitee