The Crags Hotel

Hotels
7.4 (574 reviews)
101 Main St , Callander , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great food
Cons:
Dirty rooms
Maintenance issues
Unreliable amenities

Categories

Cleanliness
5.36
Several mentions of dirty rooms and bathrooms.
Service
8.83
Bar and hotel staff were frequently noted as friendly and helpful.
Location
8.37
Good location mentioned multiple times, suitable for exploring.
Room Quality
6.82
Some complaints about mattress quality and room size.
Amenities
6.35
Infrastructure issues like shower problems and lack of hot water.
Value for Money
7.31
Mixed feelings; some value noted but many complaints about conditions.
Food and Beverage
8.36
Positive mentions of food quality at the restaurant.
Overall Experience
7.83
Mixed reviews reflecting both positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:40

Property Description

Individually Designed Rooms
Discover our charming bedrooms featuring traditional Scottish design elements for a unique stay. Some rooms offer en suite bathrooms, providing utmost comfort and convenience.

Scenic Location
Set in the stunning village of Callander, our inn is the perfect base for exploring Loch Lomond and Trossachs National Park, along with nearby cities like Stirling, Glasgow, and Edinburgh.

Dining at Desh Restaurant
Treat your taste buds to a journey of Scottish flavors at Desh Restaurant. Enjoy a cozy ambiance complemented by homemade meals made from locally sourced ingredients, creating a truly unforgettable dining experience.

To book your stay at Crags Hotel and immerse yourself in Scottish hospitality, contact us today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 574 reviews
Cleanliness: 5.36
Service: 8.83
Location: 8.37
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
A
Anne • solo_traveller • gb
5
Pros:

Noisy as next to restaurant. Bedwas broken and sank at the base. Water pressure for bath or shower roasting or freezing and no pressure

Cons:

No staff in the morning and no breakfast

2026-05-30 • via Nuitee
A
Alan • solo_traveller • gb
8
Well located, comfortable and great value for money
Pros:

Brilliant location for exploring Callander or as a stop over on the way North.

2026-05-28 • via Nuitee
C
Christophe • extended_group • fr
2
À oublier
Pros:

La situation géographique

Cons:

Literie déplorable,forte odeur de restauration,pas de possibilité de breakfast,réglage de la douche impossible

2026-05-28 • via Nuitee
J
Jason • couple • gb
1
Worst hotel I've been too
Pros:

Nothing we did not stay

Cons:

The room had not been cleaned, beds were dirty and there was a bad smell in the room. We asked if they could clean the room and change the beds. He just said he would phone another hotel to see if they could have us and he would give me a refund but he put us in the cheapest hotel he could find and didn't give me a refund. There was no need to move us we would of been happy if he just cleaned the room.

2026-05-26 • via Nuitee
G
Gert-Jan • solo_traveller • nl
10
Pros:

Zeer vriendelijke ontvangst. Werd geholpen met het naar bovendragen van motorkoffers naar bovenste etage.

Cons:

Niets.

2026-05-26 • via Nuitee
S
Steph • solo_traveller • gb
5
Pros:

Decor and size of room

Cons:

Not 100% clean and had things left from previous guests. Sofa extremely uncomfy to sit on.

2026-05-21 • via Nuitee
S
Simon • couple • gb
5
Did the job
Pros:

The property was conveniently positioned for our trip , it was part of a Indian restaurant and the food was lovely

Cons:

The room unfortunately was very tired and need a makeover

2026-05-19 • via Nuitee
J
Jasmine • extended_group • de
1
Süßes Hotel- Leider enttäuschend und dreckig
Pros:

Die Mitarbeiter*innen waren sehr nett und haben uns andere Zimmer angeboten. Auch wurde uns ein Getränk auf kosten des Hauses angeboten. An sich war die Einrichtung sehr schön und der Hotelmanager war bemüht es uns recht zu machen.

Cons:

Es wäre wesentlich besser gewesen, wenn das Zimmer (bzw. die Zimmer) einfach sauber gewesen wären. Auch wenn uns neue Bettwäsche gebracht wurde, war das Badezimmer leider nicht besonders sauber (Toilette und Waschbecken ausgenommen). Auch die Oberflächen im Zimmer selbst waren schmutzig (Nachttisch und Schreibtisch), was von uns leider erst später bemerkt wurde. Im Bettzeug und in den "neuen" Handtüchern haben wir Haare und Dreck entdeckt und ein benutztes Handtuch wurde von uns ebenfalls im Badezimmer entdeckt.

2026-05-16 • via Nuitee
G
George • solo_traveller • gb
5
Adequate for 1 one
Pros:

The room was nice, clean, spacious

Cons:

Very warm room - we had a choice of either warm room or road noise.

The restaurant smells lovely, shame we didn’t use it. The room smelled of the restaurant.

No breakfast option.

The room could do with a small fridge for water or personal drinks

Staff not to be found in the evening when collecting key. Was told they would be available, but not.

2026-05-11 • via Nuitee
J
Julián • solo_traveller • es
8
2026-05-10 • via Nuitee
L
Lochrie • solo_traveller • gb
8
2026-05-10 • via Nuitee
H
Harry • solo_traveller • gb
7
2026-05-07 • via Nuitee
B
Barry • solo_traveller • gb
8
Just what I was looking for. Great value for money
Pros:

It was centrally located, clean and staff were friendly. I just needed a low cost place to put my head down at night then I was up and put first thing in the morning.

Cons:

It was fine. I didnt try the bar or the restaurant

2026-05-04 • via Nuitee
R
Rebecca • couple • es
6
Good location, lovely area
Pros:

We found the room comfortable and clean enough but it was expensive for what it was. Callander is lovely, as is the scenery. I guess that explains the price of the room. The photos made it seem more luxurious

Cons:

I didn't like that they don't offer breakfast. It was a bit noisy (Street, restaurant downstairs). I'm not a curry fan, so that didn't help.

2026-05-02 • via Nuitee
A
Alberto • solo_traveller • es
4
Funcional, pero insatisfactorio.
Pros:

La ubicación y que se podía hacer check in hasta las 12 de la noche.

Cons:

La alcachofa de la ducha estaba sucia. Entraba el olor del restaurante indio por la puerta. La cama no era cómoda: se notaban los muelles. La ventana no cerraba bien y se escuchaba el viento.

2026-05-02 • via Nuitee
D
David • couple • gb
5
2026-04-29 • via Nuitee
M
Mike • couple • gb
8
Comfortable overnight stay
Pros:

Very friendly staff , cosy bar and comfortable bedrooms

Cons:

Not my favourite restaurant

2026-04-27 • via Nuitee
K
kirsty • solo_traveller • gb
8
Pros:

The room and facilities were very clean and comfortable the staff member who greeted us was very helpful and informative about what was required. Great location of the hotel 🙂

Cons:

For the price it would be great if breakfast could have been offered

2026-04-27 • via Nuitee
E
Eva • couple • fr
7
2026-04-25 • via Nuitee
A
annamaria • solo_traveller • it
4
Pros:

l'hotel è centrale

Cons:

la pulizia lascia molto a desiderare, la reception e tutte le parti comuni puzzano tanto di cucinato, il locale è poco arieggiato

2026-04-20 • via Nuitee