Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful ambiance
Cons:
Location may be inconvenient for some
Limited gym amenities

Categories

Cleanliness
9.41
Rooms were described as beautiful and spotless.
Service
9.98
Staff received multiple compliments for being attentive, friendly, and professional.
Location
8.22
Some mention of the hotel being a little far from certain attractions.
Room Quality
9.67
Jr suite described as like a miniature palace; rooms are cozy.
Amenities
9.2
Hotel amenities like the rooftop restaurant and spa treatments praised.
Value for Money
9.36
The overall experience was deemed worth the rating.
Food and Beverage
9.71
Food quality at the restaurant highly praised.
Overall Experience
9.68
Guests reported unforgettable stays and memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Luxurious Arab-Moorish Palace Setting
Palais Faraj Suites & Spa offers a unique experience in the heart of Fès, set in a former Arab-Moorish palace with stunning views of the medina.

Exquisite Moroccan Decor and Modern Amenities
Indulge in the beauty of Moroccan Zellige tiles adorning each air-conditioned suite, complemented by free Wi-Fi, a minibar stocked with complimentary soft drinks, and a flat-screen TV. Select suites even feature private terraces for a touch of luxury.

Relaxation and Culinary Delights
Unwind at the outdoor pool, pamper yourself at the spa and hammam, or enjoy a rejuvenating massage. Delight your taste buds with daily breakfast and authentic Moroccan cuisine at Amandier restaurant. End your day with a refreshing drink at one of the two on-site bars.

Ready to experience the charm of Palais Faraj Suites & Spa? Book now for an unforgettable stay in Fès.

Important information:

Please note that when booking a room on 31 December, the price for the dinner is included in the rate. The cost of the dinner must be paid whether you attend or not.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 303 reviews
Cleanliness: 9.41
Service: 9.98
Location: 8.22
Room Quality: 9.67
Amenities: 9.2
Value for Money: 9.36
Food and Beverage: 9.71
Overall Experience: 9.68
R
Rochereau • couple • fr
8
Bon séjour dans un lieu magique !
Pros:

L’hôtel en lui même , emplacement à la fois proche de la médina mais loin du bruit !
Globalement l’endroit est raffiné , dans l’esprit chic marocain . Le confort est présent partout . Le personnel est GLOBALEMENT sympathique et a l’´écoute . Belle chambre , spacieuse et confortable . Le PDJ très bien et le restaurant l’amandier est très quali . Le service réservation est très pro

Cons:

Parfois , un manque de sérieux , de méthodologie et de communication dans le personnel … je m’explique

Horaire Réservation au spa qui change au dernier moment , au final je me retrouve à faire mon soin en même temps que mon ami alors que nous avions 2 horaires différents . Mon soin a commencé un peu après mon ami ( nous étions dans la même pièce ) pour se terminer en même temps , 3 minutes c’est pas méchant mais ça ne laisse pas une bonne impression.
Le service pool bar avec un serveur pas toujours très agréable … des petits ratés dans le service mais rien de méchant à part que j’ai demandé 4 fois le parfum que l’hôtel utilise dans ses parties communes , au bout de 4 fois un réceptionniste m’a donné « en gros » les essences et m’a dit que le parfum provenait de Casablanca ,,, bref j’ai abandonné !
Après avoir réservé un transfert retour vers l’aéroport et Malgré mes 3 confirmations , la veille et le matin même, la voiture n’était pas présente à l’heure , des excuses pour nous dire que le chauffeur était en route , au final nous sommes passés de 5mn de retard à 15 minutes !!! Situation quand même peu professionnel pour un 5 étoiles .
Cuvette wc cassé et chasse d’eau en mauvais état pour info .

2026-06-08 • via Nuitee
D
drissbenhima • solo_traveller • ma
10
2026-06-06 • via Nuitee
G
Ghita • couple • fr
10
2026-06-02 • via Nuitee
A
Abdullah • couple • sa
10
The heart and soul of Fes— an unforgettable experience.
Pros:

Location
Cleanness
Staff
Design

2026-05-31 • via Nuitee
T
Tpebb • Friends getaway • Houston, Texas
10
Wonderful Service - Kind Staff
Pros:

Absolutely stunning hotel just outside the Medina of Fes. What really stood out was the truly remarkable setting of the hotel itself, but even more so - the lovely service at the Patio area late in the afternoon. We had a wonderful service experience from Chakir who helped us with food, beverage and overall such friendly service. We loved our time at the hotel and really appreciated Chakir and the lovely staff at Palais Faraj

2026-05-28 • via Tripadvisor
P
pheel_burt • Friends getaway • Arequipa, Arequipa Region
10
Two nights in Fez
Pros:

An amazing experience, would highly recommend it to anyone looking to visit Fez.

2026-05-28 • via Tripadvisor
H
H5694UBstephens • Friends getaway
10
Excellent Fes Hotel
Pros:

Excellent hotel, service was great, especially at the Patio & Pool. Chakir was wonderful too!

2026-05-28 • via Tripadvisor
J
Jean-Paul • solo_traveller • fr
8
Cons:

Cuisine un peu en dessous

2026-05-28 • via Nuitee
M
moneil1 • Family • Washington DC, District of Columbia
10
We had a great time on the patio
Pros:

We went in for a drink and snack and had a great time. Chakir waited on us and was very kind.

2026-05-27 • via Tripadvisor
B
Bronwyn • extended_group • nz
10
Fantastic
Pros:

Luxurious

2026-05-27 • via Nuitee
J
jillshannon23 • Couples • Uvita, Province of Puntarenas
10
Nice quick meal and service
Pros:

We really enjoyed the food at the restaurant downstairs in the mini bar. Chakir was our waiter and he even stayed late to accommodate us. The wine from the local Moroccan area was wonderful and the food was great especially the eggplant and the risotto. The The service was wonderful.

2026-05-20 • via Tripadvisor
L
ludovic • couple • fr
10
La grande classe
Pros:

Le ravissement des lieux, la gentillesse du personnel, l'emplacement.
La grande classe. Merci.

2026-05-19 • via Nuitee
A
Alexandra • solo_traveller • ro
10
2026-05-15 • via Nuitee
C
CHAM • couple • sn
10
2026-05-15 • via Nuitee
A
Allison • extended_group • fr
10
Pros:

Quiet and heavenly with small corners to sit and enjoy a tea.
Great bar and restaurant with lively music and a fab view.

2026-05-14 • via Nuitee
Q
Qais • couple • jo
8
it was great
Pros:

the rooftop
the view
location
the decoration

Cons:

the AC
the breakfast

2026-05-05 • via Nuitee
Y
Yaolan • extended_group • cn
10
2026-05-01 • via Nuitee
P
Pamela • solo_traveller • au
1
Beware
Cons:

The room in our bathroom had a floor waste with a loose metal cap. As there was no shower you had to sit in the bath with a hand held shower head and when the bath emptied a foul sewage smell enveloped the whole room from this floor outlet. I reported it twice and they attempted to fix it, but to no avail. Eventually, I asked to speak with the manager who offered to move us out of the room for our last night, having already spent 3 nights feeling sick with the smell. I told him that I expected some refund on the room charge and he agreed. When it came to check out nothing had been done and the receptionist called him at home, and he offered me 120 MAD or $18 AUD refund. I told him this was an insult. They then said could I leave it with them and they would discuss it with a higher manager and Email me the next day. The did not do this but rather put the full amount through on the my credit card they had a holding amount on. Secondly, I had booked 2 Hamman spa appointmemts with the hotel througj booking.com and received a confirmation. We went to the spa on the day of the booking at 3pm and they told me they didn't have a booking
So I took my phone to the manager and showed him the bookinh confirmation on booking.com. He said they had no room unless we came at 6.30pm. We had to alter our dinner booking to accomodate this and they could not even appologise. I am appalled by this "could not care less" attitude and their audacity to process my credit card for $3040 without me signing.

2026-04-28 • via Nuitee
F
FamHaan • Family • Maarssen
2
Worst meal and service in Morocco
Pros:

We went for lunch on tge patio. Food was not good, cold meat was undercooked. When we said that the food was not ok, we wete treated very rudely, told food was fine and that it was cold as the kitchen was upstairs. And we just had to pay, even when we did mot eat it as we wete afraid to get sick from the still raw kebab. Second photo shows what was called a small salad.

2026-04-25 • via Tripadvisor
5
597fret • Couples
4
Not good
Pros:

Good location, beautiful building. terrible food, no shower only bathtub, no WiFi. There is a lot of noise at night. Not a good rest. This is not luxury is just expensive.

2026-04-22 • via Tripadvisor