Majestic Ponta Negra Beach

Hotels
•
Best Western
9.2 (142 reviews)
Av. Eng. Roberto Freire 3800, Ponta Negra, Natal, RN, 59090-000 , Natal , BR
55-84-36427000

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great breakfast options
Cons:
Noise disturbances from other guests
Wi-Fi issues noted

Categories

Cleanliness
9.11
Remarkably clean rooms and well-maintained facilities were praised in multiple reviews.
Service
9.58
Exceptional service with staff being described as courteous and attentive.
Location
9.32
Conveniently located near restaurants and the beach, enhancing guest experience.
Room Quality
9.07
Rooms met guests' expectations, featuring great views and good decor.
Amenities
8.6
General amenities provided, though some minor issues noted.
Value for Money
9.06
Good value considering the level of service and overall experience.
Food and Beverage
9.61
Breakfast was highly praised with a wide variety and quality options.
Overall Experience
9.28
Overall satisfaction with the stay was expressed with several positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:23

Property Description

Welcome to Majestic Ponta Negra Beach, where luxury meets comfort amidst breathtaking coastal views.

Recreational Oasis
Dive into relaxation with our stunning outdoor pool or maintain your fitness routine at the 24-hour gym. Families can enjoy the arcade/game room, ensuring fun for all ages.

Culinary Delights
Savor exquisite French cuisine at La Brasserie de la Mer or indulge in 24-hour room service. Start your mornings with a complimentary buffet breakfast and unwind at our poolside bar in the evenings.

Convenience at Your Fingertips
Experience top-notch service with our 24-hour front desk, business center, and concierge services, all designed to cater to your every need. Each of our 139 guestrooms is a haven of comfort, featuring modern amenities like LCD TVs and minibars.

Your getaway to paradise awaits – book your stay today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 142 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.61
Overall Experience: 9.28
M
Marta • couple • br
9
2026-06-13 • via Nuitee
R
Rhuan • couple • br
9
Pros:

A acomodação era bastante confortável, fomos muito bem recebidos, com padrão 5 estrelas. Na chegada oferecem doces feitos no restaurante francês.

Cons:

Na fronha do travesseiro que minha esposa dormiu tinha um afinete que poderia ter causado um acidente e perfurado o rosto dela.

2026-06-12 • via Nuitee
M
MARCELA • couple • br
10
Estadia maravilhosa.
Pros:

Nada do que reclamar, já tinha me hospedado outras vezes, melhor hotel de natal!

2026-06-08 • via Nuitee
L
Leandro • solo_traveller • us
10
2026-06-08 • via Nuitee
D
Dominik • couple • ch
7
2026-06-08 • via Nuitee
B
Bechara • couple • br
9
2026-06-08 • via Nuitee
L
LEONARDO • couple • br
9
Hotel majestoso.
Pros:

Da estrutura majestosa e linda do hotel, realmente ele
Belíssimo em cada detalhe interno.

Cons:

Não gostei da confusão com booking na entrada, que colocou no quarto com apenas com 1 adulto e com isso precisei pagar uma diferença, mas tirando isso tudo ok.

2026-06-08 • via Nuitee
L
Luís Miguel Dias Caetano • couple • br
10
Ótimo para relaxar com tranquilidade e conforto.
Pros:

Conforto e atendimento

2026-06-07 • via Nuitee
F
Fernanda • couple • br
10
Pros:

Hotel maravilhoso.
Todos os funcionários educadíssimos. Fiquei impressionada com tamanha educação.
Voltarei mais vezes só para ficar nesse hotel belíssimo.

2026-06-06 • via Nuitee
D
Domenico • couple • it
6
Deludente
Pros:

Personale gentile e disponibile

Cons:

Struttura vecchia e con una manutenzione approssimativa. La piscina può ospitare al massimo tre persone contemporaneamente. Quella che viene definita palestra e’ una sala di massimo 10/12 mq. con quattro attrezzi buttati li alla meno peggio.
La colazione non varia tutte le mattine la proposta é’ sempre la stessa e la qualità molto dubbia.

2026-06-06 • via Nuitee
W
Wiris Max • couple • br
10
2026-06-05 • via Nuitee
M
MARIZA • couple • br
8
2026-06-05 • via Nuitee
M
Marcelo • solo_traveller • br
10
2026-06-04 • via Nuitee
F
FREDERICK • solo_traveller • br
10
Fantástico
Pros:

Excelente atendimento

2026-06-03 • via Nuitee
J
JOCIMAR • solo_traveller • br
10
2026-06-03 • via Nuitee
P
Patricia • solo_traveller • ca
8
Pros:

L'emplacement

Cons:

Le wifi est instable et la tv est vieillisante

2026-06-03 • via Nuitee
M
Maria Simone • solo_traveller • br
8
Acho q as 5 estrelas é pela localização
Pros:

Localização, cama, quarto confortável

Cons:

Funcionários do restaurante no café da manhã n dão nem bom dia, muito antipáticos, café muito fraco, muita massa, pouca proteína, Internet muito ruim

2026-06-03 • via Nuitee
S
SAE KYUN • solo_traveller • br
5
Precisa melhora no atendimento
Pros:

Toda a instalação boa e com qualidade.

Cons:

Funcionários despreparados, atendimento ruim, erro do hotel tenta jogar a culpa no hóspede. Pedidos não atendidos. No geral precisa de treinamento e reciclagem

2026-05-31 • via Nuitee
A
Alexandre • couple • br
10
2026-05-30 • via Nuitee
T
TÂNIA • extended_group • br
10
Localização excelente, café sem defeito, acomodação limpa, cheirosa e organizada! Funcionários gentis e acolhedores!
Pros:

Localização, instalações, funcionários muito educados e disponíveis, desde o manobrista, recepção e camareiras, Destaque para o Giliardo, um lord!

Cons:

Tudo perfeito!

2026-05-30 • via Nuitee