Majestic Ponta Negra Beach

Hotels
Best Western
9.2 (142 reviews)
Av. Eng. Roberto Freire 3800, Ponta Negra, Natal, RN, 59090-000 , Natal , BR

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great breakfast options
Cons:
Noise disturbances from other guests
Wi-Fi issues noted

Categories

Cleanliness
9.11
Remarkably clean rooms and well-maintained facilities were praised in multiple reviews.
Service
9.58
Exceptional service with staff being described as courteous and attentive.
Location
9.32
Conveniently located near restaurants and the beach, enhancing guest experience.
Room Quality
9.07
Rooms met guests' expectations, featuring great views and good decor.
Amenities
8.6
General amenities provided, though some minor issues noted.
Value for Money
9.06
Good value considering the level of service and overall experience.
Food and Beverage
9.61
Breakfast was highly praised with a wide variety and quality options.
Overall Experience
9.28
Overall satisfaction with the stay was expressed with several positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:23

Property Description

Welcome to Majestic Ponta Negra Beach, where luxury meets comfort amidst breathtaking coastal views.

Recreational Oasis
Dive into relaxation with our stunning outdoor pool or maintain your fitness routine at the 24-hour gym. Families can enjoy the arcade/game room, ensuring fun for all ages.

Culinary Delights
Savor exquisite French cuisine at La Brasserie de la Mer or indulge in 24-hour room service. Start your mornings with a complimentary buffet breakfast and unwind at our poolside bar in the evenings.

Convenience at Your Fingertips
Experience top-notch service with our 24-hour front desk, business center, and concierge services, all designed to cater to your every need. Each of our 139 guestrooms is a haven of comfort, featuring modern amenities like LCD TVs and minibars.

Your getaway to paradise awaits – book your stay today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 142 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.61
Overall Experience: 9.28
A
Araújosilveira solo_traveller br
10
2026-07-25 via Nuitee
B
Bruno family_with_children br
7
Pros:

A localização é ótima. Próximo de tudo! Check-in e checkout rápidos. Limpeza e organização do quarto, ótimos.

Cons:

Relação custo-benefício não é boa! Caro pra um quarto tão pequeno. E principalmente, durante nosso café, achei extremamente deselegante e mal educados, a equipe quase nos expulsar da área do café, quando só havíamos excedido 5 (cinco) minutos!

2026-07-24 via Nuitee
J
Jairo solo_traveller br
10
2026-07-23 via Nuitee
I
Ivy family_with_children br
8
Pros:

O café da manhã é realmente muito bom.

Cons:

A área da piscina deixa a desejar.

2026-07-23 via Nuitee
L
Lara solo_traveller br
9
2026-07-23 via Nuitee
I
Isadora solo_traveller de
9
2026-07-22 via Nuitee
L
Luís Henrique couple br
10
2026-07-22 via Nuitee
D
Donald couple us
9
2026-07-21 via Nuitee
C
Cibele family_with_children br
10
Fabuloso!
Pros:

Hotel excelente, ambiente agradável, requintado , com ótimo custo benefício, chuveiro maravilhoso e muito confortável. Café da manhã espetacular.

2026-07-20 via Nuitee
A
Alessandra solo_traveller br
10
Pros:

Próximo a tudo

Cons:

Precisa de um varal para secar roupas

2026-07-20 via Nuitee
R
Ricardo solo_traveller br
10
2026-07-20 via Nuitee
J
Jose couple br
10
Maravilhosa
Pros:

A organização

2026-07-20 via Nuitee
C
Camila family_with_children br
10
Pros:

Limpeza principalmente

2026-07-20 via Nuitee
J
José Carlos A Souza solo_traveller br
9
Dias maravilhosos em Natal
Pros:

Excelente localização, próximo ao mercado de artesanato, restaurantes, bares, farmácias e praia. Local seguro e agradável. Vista lateral do quarto para o mais importante cartão postal da cidade.
Ótimo café da manhã com diversos itens de qualidade.
Limpeza impecável. Atendimento excelente dos funcionários, destaco aqui as boas vindas do atendente Isac.
A decoração clássica é de muito bom gosto, incluindo lustres, cerâmicas, molduras dos espelhos, móveis, etc...
O estacionamento coberto com vagas largas, sem dificuldades para estacionar é outro destaque.

Cons:

Falta do suco de laranja no café da manhã, em todos dias da minha permanência.
Academia muito pequena.

2026-07-18 via Nuitee
E
Elizabete solo_traveller br
10
O melhor hotel que existe!!! Expetacular é o café da manhã e de uma extravagância, requinte e qualidade impecável!!!
Pros:

Quarto impecável

Cons:

Não tem

2026-07-17 via Nuitee
J
José Menezes solo_traveller br
1
2026-07-16 via Nuitee
C
Carone solo_traveller br
10
Cons:

Da iluminação dos corredores e restaurante.

E as condições das calçadas e ruas da cidade

2026-07-16 via Nuitee
J
JORGE solo_traveller br
10
Excelente estadia!
Pros:

Os funcionários do hotel fazem toda a diferença na estadia. Muito gentis e prestativos. Foi uma experiência muito agradável.

2026-07-15 via Nuitee
D
Daniel solo_traveller br
10
Pros:

atendimento e localização

Cons:

piscina, muito pequena

2026-07-14 via Nuitee
S
Silas solo_traveller br
8
Pros:

Café da ,manhã

Cons:

A internet para quem precisa fazer home foi regular e falhava muito.
Muito barulhento o ar condicionado. Coisa de maluco!

2026-07-13 via Nuitee