Hotel Besaya

Hotels
6.4 (1198 reviews)
Hermilio Alcalde del Rio , Torrelavega , ES

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Outdated rooms
Cleanliness issues

Categories

Cleanliness
5.61
Some reviews mentioned cleanliness as satisfactory, but also noted areas needing improvement.
Service
7.58
Staff was frequently described as friendly, nice and helpful.
Location
8.12
Location received positive remarks, being central and convenient for transportation.
Room Quality
5.57
Several comments indicated rooms were outdated and had issues, affecting overall quality.
Amenities
5.6
Amenities received criticism, particularly regarding outdated fixtures and limited features.
Value for Money
6.06
Some guests felt the price did not match the quality of the facilities.
Food and Beverage
6.61
Breakfast was mentioned positively while other food options were not discussed.
Overall Experience
6.08
Reviews expressed an overall mixed experience, with some positives but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 04:59

Property Description

Convenient Location near Motorways

Modern Amenities

Local Attractions and Dining

Book your stay at Hotel Besaya now to experience convenience and comfort during your visit to Cantabria.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Location

Guest Reviews

6.4
Based on 1198 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 5.6
Value for Money: 6.06
Food and Beverage: 6.61
Overall Experience: 6.08
H
hector • solo_traveller • es
5
Cons:

No me ha gustado que habia gente en otras habitaciones co la.musica del.movil a todo volumen diñurante toda la noche. No pude dormir nada.

2026-10-13 • via Nuitee
A
Almudena • solo_traveller • es
1
Pros:

Nada

Cons:

No me gustó nada, nos tuvieron que cambiar de habitación porque no funcionaba el agua caliente, bajamos en la noche porque estaba congelada la habitación y la chica de recepción nos dice que teníamos que avisarles para encender la calefacción, le pedimos por teléfono mantas y nos dice que tenemos que bajar nosotros a por ellas toda borde. Encima nos cambian a otra habitación con los enchufes rotos y los azulejos que parecía que se iban a romper.

2026-10-12 • via Nuitee
C
celeste • solo_traveller • es
5
Pros:

El trato y cercanía del centro de la ciudad

Cons:

Los colchones, incómodos.

2026-10-12 • via Nuitee
M
Matthew • extended_group • gb
5
Very budget
Pros:

Staff

Cons:

Parking was not included!!! Our room had a funny smell

2026-10-11 • via Nuitee
C
Carballa Martin • solo_traveller • es
1
Pros:

El techo era madera ..jabón era típico cacharro apretás lavas las manos otra cosa no hay y nos toco una pareja al lado con música y jolgorio dar el coñazo se oia todo.

Cons:

Todo hasta el ascensor se oia cada vez subía bajaba ruido espantoso.

2026-10-09 • via Nuitee
F
Francisco • solo_traveller • es
3
Mal
Pros:

Ubicación

Cons:

Hotel viejo y carente de mantenimiento, huele mal y las habitaciones son pequeñas y están descuidadas , la limpieza pese a eso era buena

2026-10-08 • via Nuitee
M
MOHAA • solo_traveller • so
10
Pros:

Near the train. Service very good

Cons:

Nothing

2026-09-15 • via Nuitee
R
Renato • solo_traveller • pt
8
2026-09-13 • via Nuitee
J
John • solo_traveller • gb
7
Pros:

Good location, good price
Cheap and cheerful

Cons:

Very little provided in rooms. No water, no air con, very little soap or shampoo

2026-09-13 • via Nuitee
A
Ang • solo_traveller • gb
4
Would probably have been OK for a cheap single night if backpacking. Better to spend a bit more for somewhere nicer - bu
Pros:

Handy being close to station and staff were helpful.

Cons:

Room 202 smelt of sewage and ammonia. Did get moved to room above which was better, with no challenge. Staff wholly unsurprised though which implies it’s an ongoing problem that’s been ignored by management - either way the room should not be available for use in its current state.

2026-09-12 • via Nuitee
M
Mercedes • solo_traveller • es
6
Pros:

El personal y la ubicación.

Cons:

Baño muy pequeño, la tele minúscula y no funcionaba, las instalaciones aunque limpias muy viejas, y se escuchaba mucho ruido de otras habitaciones a horas ya tardías.

2026-09-09 • via Nuitee
S
stephane • solo_traveller • fr
6
2026-09-09 • via Nuitee
F
Fourcade • solo_traveller • fr
8
Pros:

Le personnel est très sympathique et arrangeant

2026-09-09 • via Nuitee
A
Alberto Julca • solo_traveller • es
8
2026-09-07 • via Nuitee
W
Wilson Erasmo • couple • es
4
Más o meno por el calor no hay aire ni ventilador
Pros:

Estaba limpio, muy bonito y cómodo

Cons:

No tenía aire ni ventilador en la habitación

2026-09-07 • via Nuitee
J
Javier • family_with_children • es
8
2026-09-07 • via Nuitee
V
Victoria • solo_traveller • es
8
2026-09-06 • via Nuitee
J
Jose Luis • extended_group • es
3
2026-09-06 • via Nuitee
A
Ana Rus • solo_traveller • es
8
2026-09-05 • via Nuitee
N
Nabil • solo_traveller • fr
7
Efficace, bon rapport qualité prix, personnel très accueillant.
Pros:

L'accueil

Cons:

Ne pas être libre de mes mouvements, il faut rendre la clef à chaque sortie. Pour sortir la nuit, en théorie il faut réveiller le gardien de nuit, assez gênant.

2026-09-05 • via Nuitee