Hotel Besaya

Hotels
6.4 (1077 reviews)
Hermilio Alcalde del Rio , Torrelavega , es

Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Outdated rooms
Cleanliness issues

Categories

Cleanliness
5.61
Some reviews mentioned cleanliness as satisfactory, but also noted areas needing improvement.
Service
7.58
Staff was frequently described as friendly, nice and helpful.
Location
8.12
Location received positive remarks, being central and convenient for transportation.
Room Quality
5.57
Several comments indicated rooms were outdated and had issues, affecting overall quality.
Amenities
5.6
Amenities received criticism, particularly regarding outdated fixtures and limited features.
Value for Money
6.06
Some guests felt the price did not match the quality of the facilities.
Food and Beverage
6.61
Breakfast was mentioned positively while other food options were not discussed.
Overall Experience
6.08
Reviews expressed an overall mixed experience, with some positives but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 04:59

Property Description

Convenient Location near Motorways

Modern Amenities

Local Attractions and Dining

Book your stay at Hotel Besaya now to experience convenience and comfort during your visit to Cantabria.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 1077 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 5.6
Value for Money: 6.06
Food and Beverage: 6.61
Overall Experience: 6.08
T
Tiago solo_traveller pt
8
2026-06-11 via Nuitee
J
Jesús couple es
3
2026-06-11 via Nuitee
N
Nacho solo_traveller es
8
2026-06-11 via Nuitee
J
Jose Antonio couple es
7
2026-06-10 via Nuitee
V
Vanessa solo_traveller es
4
Pros:

Nada

Cons:

Nada

2026-06-09 via Nuitee
C
Clara extended_group es
8
Pros:

Ubicación excelente.
Habitación limpia y camas cómodas.
Personal amable.

Cons:

Como única cosa negativa las almohadas eran muy blandas.

2026-06-07 via Nuitee
M
Moreno Heras solo_traveller es
5
2026-06-07 via Nuitee
R
restrepo solo_traveller es
10
2026-06-07 via Nuitee
M
Marceliano solo_traveller es
8
Pros:

La ubicación

Cons:

Un poco viejo

2026-06-07 via Nuitee
A
Arino couple es
3
Pros:

Su ubicaciones

Cons:

El agua caliente con muy muy poca presión.
Enchufes rotos

2026-06-07 via Nuitee
J
José Antonio solo_traveller es
5
2026-06-06 via Nuitee
E
Estefania solo_traveller es
5
Pros:

Ubicación

Cons:

Muy antiguo

2026-06-01 via Nuitee
C
Conde solo_traveller uy
6
2026-05-29 via Nuitee
J
Juan solo_traveller es
5
Pros:

Personal de recepción.

Cons:

La ropa de la cama sucia y con pelos.

2026-05-28 via Nuitee
S
Sintya solo_traveller nl
10
Pros:

El personal muy atento

2026-05-27 via Nuitee
C
Cordova solo_traveller es
10
Excelente
Pros:

Todo el personal fue muy atento y amable. El desayuno muy rico y la habitación perfecta!

2026-05-26 via Nuitee
E
EDUARDO extended_group es
2
Yo no volvería a este "hotel"
Pros:

Lo único bueno que tiene es la ubicación, lo demás, mal.

Cons:

No me gustó nada, tiene una estrellanpero no debería considerarse hotel, mas bien pensión u hostal. Las camas antiguas que se notaban los muelles, en el baño no había agua caliente, el personal de recepción no eran muy amables que digamos.... No volvería a este sitio nunca.

2026-05-25 via Nuitee
B
Brigitte solo_traveller fr
7
Pros:

L'emplacement

Cons:

Pas de frigo dans la chambre

2026-05-25 via Nuitee
M
Martins couple pt
3
2026-05-24 via Nuitee
C
construcciones couple es
10
2026-05-20 via Nuitee