Hotel Alex Berlin

Hotels
8.2 (1809 reviews)
Greifswalder Straße 3 , Berlin , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Street parking
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Automated check-in
Comfortable beds
Cons:
Lack of staff
Limited amenities
Room decoration issues

Categories

Cleanliness
8.29
Overall cleanliness is generally praised, with some comments indicating it was clean.
Service
8.56
Check-in process is automated, which some guests found convenient despite lack of traditional staff presence.
Location
8.91
Convenient location, close to tram and city center, receiving frequent positive feedback.
Room Quality
8.05
Rooms are clean but some guests mentioned poor decoration and lack of comfort.
Amenities
7.88
Basic amenities provided; some guests noted lack of certain expected services.
Value for Money
8.04
Perceived as good value for basic accommodations, though some expected more comfort for the price.
Food and Beverage
7.59
Limited food options on-site, noted by some guests as a drawback.
Overall Experience
8.26
Guests found their stay generally pleasant, with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:33

Property Description

Central Location in Berlin
Hotel Alex Berlin, conveniently located near major attractions like Alexanderplatz and Berlin Cathedral, offers free WiFi throughout the property. With easy access to the Berlin TV Tower and other significant landmarks, our non-smoking hotel is just a short distance from public transportation at Alexanderplatz Underground Station.

Comfortable Rooms with Modern Amenities
Each of our well-appointed rooms features a flat-screen TV and a private bathroom with complimentary toiletries. Guests can relax knowing that bed linen and towels are provided for their convenience.

Proximity to Key Landmarks
Explore Berlin with ease as Hotel Alex Berlin is close to iconic sites such as Pergamon Museum and the Memorial of the Berlin Wall. For a hassle-free stay in the heart of the city, book your room with us today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TXL

Location

Guest Reviews

8.2
Based on 1809 reviews
Cleanliness: 8.29
Service: 8.56
Location: 8.91
Room Quality: 8.05
Amenities: 7.88
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.26
F
Fabian • solo_traveller • it
6
2026-09-19 • via Nuitee
H
Hüseyin • extended_group • tr
9
Cons:

Check out gününde valiz bırakma olanağı sunmaması.

2026-09-14 • via Nuitee
C
Celine • extended_group • be
9
Tof, aangenaam en op wandelafstand van Alexanderplatz
Pros:

Aangenaam, rustig gelegen hotelletje met leuke vibe en toffe kamer (we hadden de 3 persoonskamer).
Super schattige hotelmanager.

2026-09-13 • via Nuitee
D
Dr. Klaus • solo_traveller • de
8
War in Ordnung!
Pros:

Keine Rezeption, Zugang nur über Automaten mit Buchungsnummer (hat man ja per e-mail bekommen!). Schlüssel kommt dann aus dem Automaten. Ist einfach!!!!

Cons:

Für 1-2 Übernachtungen absolut o.k.

2026-09-13 • via Nuitee
B
Brayli • solo_traveller • de
8
2026-09-12 • via Nuitee
M
Marina • solo_traveller • ua
10
2026-09-11 • via Nuitee
A
Anja • solo_traveller • de
6
Kleines, einfaches sauberes Hotel in guter Lage
Pros:

Problemloser Check-In, Tram-Haltesteller vor der Tūr, sehr sauber, kleine Terrasse.

Cons:

Bett sehr schmal auf Paletten, Matratze unbequem und durchgelegen.
Oberstes Fenster nur mit Hilfe eines Kleiderbügels zu öffnen, da es sehr warm war, wollte ich das nur quer zu öffnende große Fenster und die Terrassentür nachts nicht so gerne offen lassen.
Habe den Fernseher nicht ans Laufen bekommen, ein paar Infos dazu wären schön gewesen.
An der Kaffee/ Teebar im Foyer gab es nur schwarzen Tee, ein paar Kräutertees wären schön gewesen.
Die Handtücher wurden gewechselt, obwohl ich sie aufgehängt und ein „Bitte nicht stören“-Schild an die Tür gehängt habe.
Zimmer leider sehr hellhörig.

2026-09-10 • via Nuitee
W
Werners • solo_traveller • nl
8
Perfect voor het verkennen van de stad
Pros:

Locatie was perfect

Cons:

Erg duur, waarschijnlijk vanwege het IFA

2026-09-09 • via Nuitee
G
Giczi • solo_traveller • hu
10
2026-09-08 • via Nuitee
E
Emilie • solo_traveller • at
9
Perfekt für Alleinreisende.
Pros:

Lage für einen Berlin Trip top! Das Bett war sehr weich und bequem. Die Ausstattung ist sehr schön und ansprechend. Werde ich aufjedenfall weiter empfehlen und nochmal besuchen. Für diesen Preis wurden meine Erwartungen übertroffen!

Cons:

Es war sehr laut. Man hörte stark die Straße und alles was draussen passiert und die Gäste im Zimmer darüber. Jede Bewegung. Ich habe kein einziges Personal gesehen, es gibt auch zu keiner Zeit eine Rezeption. Wenn man was braucht, muss man anrufen.

2026-09-08 • via Nuitee
F
Flavia • solo_traveller • uy
8
2026-09-07 • via Nuitee
S
Sebastian • solo_traveller • de
7
2026-09-07 • via Nuitee
M
Marina • solo_traveller • ua
10
Pros:

Уютно, чисто

2026-09-07 • via Nuitee
K
Katja • solo_traveller • de
10
2026-09-05 • via Nuitee
R
RashpalD • solo_traveller • gb
8
Nice and would stay again.
Pros:

Room was spacious and comfortable. Had Tea and drinks 24/7 hot drinks such as tea was included in the stay. filtered water was available that was also a bonus with paper cups so was easy to put in the bin. I saw a cleaner everyday I was there so the rooms were being looked after and everything was being cleaned. I didn't hear anything the stay was peaceful and quiet. I was given plenty of different size towels. The tram station is directly outside the building so this is absolutely fantastic because you don't need to do any walking to go anywhere via the transport system. Club Berghain is very close by there was a few ways to get there from this hotel.

Cons:

There are only two things that upset me one was that the shower was curtain was failing and that lead to a lot of water getting on the to bathroom floor. The bathroom was immaculately clean so when with the water getting on to the floor so easy it was a shame. The only other problem i had was with a cleaning maid who I specifically asked not to clean my room.. only to then come back from the shop to see her in my room cleaning. I understand she has to do her job however that was a deal breaker for me. I felt my personal space had been attacked I confronted her and she pretended that she did not understand me which was complete bullshit. I was only there for a short stay and get my room immaculately tidy and clean.

2026-09-03 • via Nuitee
S
Samantha • solo_traveller • au
9
2026-09-03 • via Nuitee
V
Vanessa • solo_traveller • us
8
2026-09-02 • via Nuitee
T
Thomas • solo_traveller • de
8
Pros:

Great Location, Rooms as the Bathroom are a good size and very clean. No personal on-site, but communication with somebody offsite efficient and effective.

Cons:

The only thing that I think that could improve is the extreme soft mattresses. Well, I guess it is a personal thing. You either like it or you don't.
The check-in box hangs a bit high for short people in particular when the sun shines directly onto it. You can not see a thing. Again.it is a situational thing.

2026-09-01 • via Nuitee
A
Alexander • solo_traveller • be
7
Pros:

Gute Lage, großes Zimmer

Cons:

komischer Geruch im Zimmer (mit Perfüm übertüncht), Badaustattung billig, Waschbecken zu klein und zu wenig Platz um zwei Zahnbürsten abzulegen, billiger Duschvorhang

2026-08-29 • via Nuitee
J
Juan Gonzalo • solo_traveller • es
9
Pros:

La comodidad de acceso, la tranquilidad y la situación

2026-08-27 • via Nuitee