Hotel Appenzell

Hotels
9.3 (271 reviews)
Hauptgasse 37 , Appenzell , ch

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Some cleanliness issues
Flat pillows
Heat in rooms

Categories

Cleanliness
8.34
Some reviews noted cleanliness issues, such as odors in the dining area.
Service
9.81
Staff received multiple positive mentions for attentiveness and friendliness.
Location
9.85
Several reviews highlighted the hotel's convenient location near shopping and transport.
Room Quality
9.3
Rooms are generally described as nice and clean.
Amenities
9.33
Guests appreciated the amenities, including breakfast options and the minibar.
Value for Money
8.79
Some guests mentioned the price was on the higher side but generally considered worth it.
Food and Beverage
9.34
Positive comments about the restaurant and breakfast quality.
Overall Experience
9.61
Overall feedback indicates very positive experiences with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:33

Property Description

Historic Location in Landsgemeinde Square
Experience the charm of Appenzell at Cafe-Hotel Appenzell, located in the historic Landsgemeinde Square. Enjoy a delightful stay surrounded by regional specialties and home-baked cakes at the elegant restaurant with a terrace.

Cozy Rooms with Modern Amenities
Relax in comfort in rooms equipped with cable TV, free Wi-Fi, minibar, and telephone. Each room features a private bathroom with a shower, ensuring a pleasant stay just 23 km south of St. Gallen.

Delicious Dining and Convenient Services
Indulge in homemade bread, pastries, and fresh regional dishes at the café-restaurant. Start your day with a buffet breakfast and explore the pedestrian area with ease. Take advantage of the free bike rental service and explore the picturesque surroundings effortlessly.

Book now for a memorable stay at Cafe-Hotel Appenzell!

Important information:

For stays of 3 nights or longer, the Appenzell holiday card is included. This card includes entry to:

- various museums
- regional public transport and some cable cars
- tennis courts
- bicycle hire
- cheese tasting session

Guests staying 3 nights or longer can also book half board. It has to be requested in advance. Contact details are stated in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 15 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 271 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.61
C
Christian couple ch
9
Sehr gut und erholsam
Pros:

alles

Cons:

Die Rösti

2026-05-27 via Nuitee
H
Hans-Ulrich couple ch
10
Wir erlebten zwei schöne Tsge
Pros:

Sehr gut

Cons:

Alles ok

2026-05-26 via Nuitee
D
Dessie couple us
10
2026-05-25 via Nuitee
G
Gerard couple nl
8
A convenient and friendly stay.
Pros:

Friendly staff. Great location. Nice spacious rooms. Very good breakfast. Good on-site parking.

Cons:

Nothing really.

2026-05-21 via Nuitee
S
Samuel solo_traveller ch
8
Pros:

Gentillesse du personnel
Emplacement

Cons:

Table petite pour travailler

2026-05-18 via Nuitee
S
Sharon solo_traveller us
10
I love Appenzell and this hotel. I’ve stayed in two other hotels here before and enjoy this one the
Pros:

The breakfast was great, and the staff asked me if I would like an egg and how I wanted it prepared.
The location of the hotel in the town square was perfect and conveniently located. The restaurant felt warm and comfortable and I loved the preserved history and look.

Cons:

Sometimes the elevator did not work to come downstairs.

2026-05-14 via Nuitee
D
David solo_traveller ch
8
Pros:

Ich hatte ein spontanes Upgrade erhalten, das hat mich sehr gefreut. Das Frühstück war super und das Personal sehr freundlich. Die Lage ist perfekt. Ich komme gerne wieder :)

2026-05-07 via Nuitee
G
Gerrit solo_traveller de
9
Schönes Hotel im Zentrum
Pros:

Lage sehr zentral in der Stadt gelegen und trotzdem sehr ruhig in der Nacht. Parkplatz hinter dem Haus vorhanden. Zimmer sauber und geräumig, sehr gutes und reichhaltiges Frühstücksbuffet.

2026-05-06 via Nuitee
E
Ernst extended_group sg
10
Pros:

Perfect as always!

2026-05-05 via Nuitee
W
Walter couple ch
9
Alles in allem eine gelungene Reise. Wir kommen gerne wieder.
Pros:

Wunderbares Frühstück, mit allem was man sich wünscht. Die Lage ist sehr zentral. Es liegt am Landsgemeindelatz. Schön wäre es, wenn dieser wunderbare Platz verkehrsfrei wäre. Das Städtchen ist nicht so riesig, als dass man unbedingt mit dem Auto ins Zentrum fahren müsste.

Cons:

Eine kleine Kaffemaschine im Zimmer wäre das Tüpfelchen auf dem i. Die Hotels rund um den Landsgemeindplatz lassen die ganz Nacht das Licht brennnen, als würden sie für den Stromverbrauch bezahlt.

2026-05-04 via Nuitee
T
Thomas solo_traveller ch
9
2026-05-03 via Nuitee
S
Stephen solo_traveller au
10
We would happily stay here again
Pros:

The room was very clean, comfortable and quiet. All the staff were excellent - at reception, breakfast, dinner and cleaning. The beer garden / outdoor area was nice for relaxing and enjoying a drink. It's a 5 minute walk from the main station and even closer to trams and trolley buses. A nice extra, they provide free tickets to the excellent Kunsthaus museum.

2026-04-28 via Nuitee
G
Gérald couple ch
8
2026-04-19 via Nuitee
R
Rainer solo_traveller ch
9
Weiter so👍👍
Pros:

Sehr nettes Personal

2026-04-16 via Nuitee
T
Theres solo_traveller ch
9
Sehr schöner und erholsamer Aufenthalt.
Pros:

Das Frühstück war sehr gut, man konnte auch bestellen, wenn was nicht am Buffet erhältlich war (Rührei etc.). Service war sehr zuvorkommend. Ich komme gerne wieder.

2026-04-14 via Nuitee
C
Christian solo_traveller ch
10
Super
Pros:

Ich komme immer wieder hierher. Das sagt eigentlich alles. Zimmer mit Blick auf den grossen Platz ist immer interessant. Gutes Frühstück. Zentrale Lage. Hilfsbereites Personal.

2026-04-13 via Nuitee
D
Dorota couple pl
10
2026-04-08 via Nuitee
K
Karin family_with_children ch
9
2026-04-06 via Nuitee
M
Marco couple ch
10
Sehr empfehlenswert und lässt keine Wünsche offen
Pros:

Sehr saubere Zimmer, zweckmässige Grösse, sehr aufmerksames und zuvorkommendes Personal, Top Küche und Morgen Buffet

2026-04-05 via Nuitee
K
Kassie couple ch
10
Cozy, charming and peaceful stay in darling Appenzell
Pros:

Great location and views in the heart town. Quiet at night. Cozy, charming, peaceful, quaint and friendly

Cons:

Nothing - it was perfect for our stay

2026-04-04 via Nuitee