Holiday Inn Express & Suites Kansas City Airport by IHG

Hotels
•
Holiday Inn Express
8.1 (405 reviews)
9550 Polo Drive , Kansas City , US
+1 816-923-4100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Cold pool water

Categories

Cleanliness
7.4
Some rooms showed age and cleanliness issues based on reviews.
Service
8.9
Numerous reviews highlight friendly and efficient staff.
Location
8.4
Convenient for the airport and access to local amenities.
Room Quality
7.9
Rooms were generally nice, with some showing age.
Amenities
7.9
Good breakfast options; some amenities could have been better maintained.
Value for Money
8.4
Good overall value for the stay.
Food and Beverage
7.9
Breakfast was appreciated, but not the best experience with the pool.
Overall Experience
8
Overall positive stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:36

Property Description

Convenient Airport Transfer Service: Enjoy a stress-free start to your trip with our complimentary transfer service to Kansas City International Airport.

Relaxing Indoor Pool and Free Wi-Fi: Unwind in our indoor pool or stay connected with free Wi-Fi available in all guest rooms.

Convenient Amenities and Services: Take advantage of our business center, on-site launderette, and 24-hour reception for a comfortable stay.

Book your stay at Holiday Inn Express & Suites Kansas City Airport now for a seamless travel experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 405 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8
J
Janelle • solo_traveller • us
8
2026-09-16 • via Nuitee
C
Craig • couple • us
8
Loved the hotel staff can’t problem solve or they just don’t care.
Pros:

Nice close to airport

Cons:

The hotel maid left a dirty rag on my coat

2026-08-23 • via Nuitee
A
Antoine • family_with_children • be
9
Pratique pour les voyageurs
Pros:

Super accueil par le personnel, qui a pu nous aider à faire un check-in anticipé, et un check -out tardif, ainsi que le super service de navette vers l'aeroport, mais qui nous a également aider à nous vers les restaurants etc

2026-08-18 • via Nuitee
J
Jennifer Barr-Hill • solo_traveller • us
10
2026-08-16 • via Nuitee
B
Brandon Alexander • extended_group • co
10
2026-07-23 • via Nuitee
J
John • family_with_children • ec
5
Decepcionante
Pros:

Desayuno normal
Ubicación y transfer bueno

Cons:

El checkin pese haber hecho preregistro físico en la mañana, al llegar en la noche por poco nos hacen dormir en el lobby, al final a las 2am nos dieron una habitación fea.
Además ya es un mes y todavía no me devuelven los $100 de garantía

2026-07-20 • via Nuitee
R
Rebecca • solo_traveller • us
9
Pros:

The pool had a 5 foot deep end and the water was refreshing. The room had black out shades. The beds and pillows were comfortable. The room was mostly quiet even though we were on the highway side of the building.

Cons:

The Continental breakfast wasn't heart healthy.

2026-07-10 • via Nuitee
C
Carrier • couple • us
10
2026-07-10 • via Nuitee
E
Edwin • couple • gt
10
Pros:

Ubicación, comodidad

2026-07-04 • via Nuitee
L
Luciano • extended_group • ar
10
2026-06-29 • via Nuitee
N
Nicole • family_with_children • us
10
2026-06-29 • via Nuitee
J
JOSE • solo_traveller • mx
9
2026-06-27 • via Nuitee
S
Smith • solo_traveller • us
10
2026-06-26 • via Nuitee
C
CARLOS • family_with_children • ec
8
Placentera
Pros:

La habitación limpia y amplia

Cons:

El horario de check in

2026-06-25 • via Nuitee
M
Molina • couple • cl
5
Pros:

Personal amable

Cons:

Desayuno

2026-06-22 • via Nuitee
W
WASEF • family_with_children • us
8
2026-06-21 • via Nuitee
J
Juan Cruz • solo_traveller • es
10
2026-06-21 • via Nuitee
M
Miriam • family_with_children • us
9
Bien
Pros:

Que era comido el lugar

Cons:

Que la habitación me la entregaron después de la hora establecida

2026-06-18 • via Nuitee
A
Amanda • family_with_children • us
10
2026-06-17 • via Nuitee
K
Kim • family_with_children • us
8
2026-06-09 • via Nuitee