The Bold Hotel; BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.9 (2422 reviews)
Town Centre, 585 Lord Street , Southport , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Parking pricing
Occasional cleanliness issues
Breakfast quality inconsistent

Categories

Cleanliness
8.19
Room wasn’t very clean; dust everywhere.
Service
10
Staff were above and beyond welcoming and helpful.
Location
9.66
Perfect for bars, restaurants, and shopping.
Room Quality
9.2
Cozy room with amazing comfy beds.
Amenities
8.65
Facilities were adequate; however, no snacks in the room.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
7.64
Breakfast average at best; hot buffet dishes often picked clean.
Overall Experience
9.19
Overall stay was enjoyable with minor flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:41

Property Description

Charming Accommodations with Modern Amenities

The Bold Hotel, located on a picturesque boulevard in Southport, offers cozy rooms with large windows, TV, and free Wi-Fi. The private bathrooms are stocked with complimentary toiletries for your convenience.

Delicious Dining Options

Indulge in a full English breakfast in the elegant dining room or savor traditional British dishes in the open-plan dining area. Don't miss out on the specialties, especially the fresh fish. Pair your meal with fine wines from the selection available at the relaxing bar.

Scenic Outdoor Dining

Relax in the outside dining area adorned with umbrellas, tables, and chairs, offering stunning views of bustling Lord Street. Perfect for enjoying sunny days and al fresco dining experiences.

Book your stay at The Bold Hotel now and enjoy discounted rates for advanced bookings.

Important information:

Guests should be aware that the hotel does not have any ground-floor bedrooms or elevator.

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that parking spaces are limited and are on a first-come, first-served basis.

The Bold Hotel offers bar packages that can be booked prior or during your stay.

Breakfast can be ordered on arrival at a charge of GBP 12.95 per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.9
Based on 2422 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 9.2
Amenities: 8.65
Value for Money: 8.68
Food and Beverage: 7.64
Overall Experience: 9.19
J
Julie couple gb
10
2026-08-29 via Nuitee
E
Ellie Mae couple gb
10
2026-08-29 via Nuitee
M
Michael solo_traveller gb
1
Awfull
Pros:

Filthy and noisey will never ever go back 🤬

2026-08-29 via Nuitee
K
Kirsty solo_traveller gb
10
2026-08-28 via Nuitee
J
john shw solo_traveller gb
10
Pros:

Howard was very helpful sorting us another room in a sister hotel after our booking was changed by a member of staff

Cons:

Our original booking was changed without our knowledge

2026-08-28 via Nuitee
N
Nicola solo_traveller gb
10
Pros:

All the staff were lovely.

Cons:

No Port in the bar!

2026-08-25 via Nuitee
M
Mark couple gb
9
Very nice stay
Pros:

Very clean , staff very welcoming, facilities very good.

Cons:

Room 15 tv not in a great position.

2026-08-25 via Nuitee
N
nigel solo_traveller at
8
Good location friendly staff.
Pros:

Good location and friendly staff

Cons:

Room was too warm and if the window was open too noisy. It was disappointing that you cannot reserve one of the limited parking spaces. Alternative parking is several hundred meters away.

2026-08-25 via Nuitee
S
samantha couple gb
6
Good location, let down by facilities.
Pros:

Location

Cons:

We have stayed before and it was a buffet breakfast, this time we had to order breakfast and it wasn’t that good. Room size was small especially the shower.

2026-08-24 via Nuitee
A
Andy solo_traveller gb
3
BAD & A RIP OFF!!!
Pros:

Breakfast & Shower were decent...
(Breakfast was better back in early January'26 tbh, because it was served on buffet basis and they had a very friendly Portuguese manager in charge that made all the difference...)

Cons:

Where do I start ?
A) I've requested a quiet room, days before...what did the receptionist do ? They plonked us in possibly the most basic, uncomfortable and noisy room, also the easiest for the receptionist to assign to..No1, never in that room again!!!
B) The Room had a very uncomfortable Mattress and was narrow for 2 people...
C) There was a health and safety issue and we reported it to the receptionist immediately after we checked in...the window didn't have a lock!!!! (See picture) needless to say she did nothing and no message left in the room to state that at least they looked at it, VERY LAZY RECEPTIONIST!!!!!)
D) Due to the issue of the unsafe window, the room could let in the incredibly loud noise (Loud Humming) of the extractor that was only 3 meters from our room, see attached picture!!! I mean when my wife stayed in another room last year (but at the back side of the hotel as well) the noise was still coming through a closed window but this time, Room no 1, not only it let more noise due to the lack of a lock in the window, it was also much closer to the noisy extractor compared to the room she stayed lady year...
E) Lack of Communication is the WORST of all issues tbh..

2026-08-24 via Nuitee
S
samantha extended_group gb
6
Location is good
Pros:

The room

Cons:

Breakfast was poor, not cooked properly

2026-08-24 via Nuitee
J
John couple gb
2
Not the experience we were hoping for.
Pros:

The staff were generally very pleasant and helpful.

Cons:

The room was very hot despite a desk top fan. The bed was very uncomfortable. The sink and bath did not drain properly and the lighting in the room did not work and we had to call for assistance. We were told that we would have to pay £5 to park in the car park of the sister hotel opposite as there were no parking places available at the Bold. This then increased to £8.30 as we had been given incorrect information.

2026-08-24 via Nuitee
K
Keith extended_group gb
5
2026-08-23 via Nuitee
S
Susan couple gb
10
Staff couldn’t do enough very clean beautiful room
Pros:

Very central staff extremely polite

2026-08-23 via Nuitee
T
Tony solo_traveller gb
9
2026-08-23 via Nuitee
J
Joanne solo_traveller gb
9
2026-08-23 via Nuitee
S
Steven couple gb
8
Decent hotel in a good location
Pros:

Great location close to bars, restaurants etc
Comfortable and spacious room
Good friendly staff
Good breakfast

Cons:

No lift to room (I understand the hotel is a listed property)
No air conditioning and the room was very hot

2026-08-23 via Nuitee
S
Sue couple gb
9
Excellent hotel clean friendly with a beautiful breakfast well worth a stay here.
Pros:

Its location and the friendliness of all staff

Cons:

I didn’t like the tea and coffee machine at breakfast but that is just a personal preference

2026-08-22 via Nuitee
N
Neil solo_traveller gb
8
2026-08-20 via Nuitee
P
Paul solo_traveller gb
10
Comfortable accomodatiing relaxing
Pros:

Very clean . High quality decor . Friendly and helpful staff (couldn’t do enough . The only down fall was there wasn’t a lift

2026-08-19 via Nuitee