Aldeia da Falésia

Quite possibly the most miserable rude staff we have ever encountered. Had 2 drinks upon arrival and after we drank them was told 5 euros but cash, which we didn’t have on us. Thought not a problem we can pay upon checkout. They were quite rude upon checking in. Very moody. Shrugged it off. The next morning at 10am our fell was ringing and the manager was shouting outside and knocking. Got up to see if there was a fire to be given a note. Bring 5 euro to reception, she thrust it at me and stropped off. Laughed it off as was so ridiculous but rude to wake you while away. We got cash out that evening (cost 4 euros) to pay them and did on the way back to our room.
The bolchy woman behind the bar seemed angered we approached her while food was all around her mouth.
Next morning we checked out. To be shouted at and told we aren’t leaving without paying 5 euros, the fuss they made was like we owed them £100’s! Explained I paid and she was so rude and tutting. We are middle aged, my husband a police officer. We aren’t likely to steal 2 cans of coke.
Place was dated and beds were chipped boards on legs.
The road noise was atrocious, people kicking doors in at 4am and rowing and shouting.
None of the staff wanted to be there. Awful attitudes. No pleasantries exchanged or common courtesy.
Definitely would not recommend.
Sad as location is nice.
Lively restaurants near by.

A estadia correu bem, mas a cama podia ser de casal e mais cómoda. Os móveis e o interior merecem uma renovação, pois o exterior é muito bonito e agradável.

I constantly had to tackle insects and flies that infested the place the accommodation was small dark and not worth the money i paid for the bed linen was itchy on my skin snd the pillows had a musty old smell overall i am very disappointed on how much i paid for it and would not stay there again

Quarto retro mas agradavel, limpissimo. Boa qualidade para o preco. Piscina boa com grande espaco a volta, bem sombrada de baixa das avores tambem.

It's not for adults, it's for teenagers. From the moment you arrive at this dark, falling apart place, you are shocked by the girls and boys lying on the reception couches, dripping with sweat, followed by completely abandoned reception, until two arrogant receptionists appear, inform you that we just open after 4:00 PM for check in for all the guests, and we have the policy on the drawer if you don't believe.
Then you wait on queue for over an hour to get your key to end with a room looking like a prison room from the horror's movies, that has absolutely nothing to do with the booking website pictures, then you go again and bagging to change the room to another one waiting until 5:30PM, ending with a boiler in sauna, and after several complaints up and down you realize that, the hotel has a major problems with the air conditioning and all the guests are complaining about it, I slept with the window wide open hoping to get some freshness air, but unfortunately I just got mosquito bites, loud music from bars, and teenagers screaming in the next rooms at 4:00 AM celebrating someone's birthday, and finally seagulls screeching wildly on my roof at 6:00 AM celebrating the rise of a new day.
I couldn't stay any longer, so I got dressed and left running from the place, requesting to speak to the manager to get a refund for a stay that didn't happen. However, even this service was not available as there was no manager again for the second day, and I couldn't get his phone number either!
As for the delicious breakfast, I will leave it to you to discover so as not to spoil the happy ending.

På gångavstånd till havet med fantastisk pool och lugnt trevligt område. Boendet var okej för oss, enkelt och utrustat för en kort vistelse.

A nossa estadia foi adorável e acolhedora, num ambiente encantador. O serviço foi muito bom e recebemos respostas claras às nossas perguntas e desejos. Apreciámos o ambiente tranquilo e a fantástica praia a poucas centenas de metros. Voltaremos à bela Aldeia da Falésia. Até breve ❤️

we booked a short 4 day break to this lovely quiet and peaceful gem. Okay bit are dated, its all self catering but there heaps of bars and places to eat 5 mins away inc a stocked mini supermarket. The fresh bread was lush, we also were near falesia beach which was beautiful. Not a plce to bring kids but a great place to just spend quality time with partners.

Stort rom, stor balkong, sentral beliggenhet i forhold til både den fntastiske Falésia-stranden og tilbud av ulike restauranter. Finnes sikkert mer luksuriøse hoteller i samme område, men her var MYE igjen for pengene. Hyggelig og ubyråkratisk dame i inn-- og utsjekking og vennlig personale også ellers. Jeg skal tilbake på treningsleir der også om et år, og kommer da garantert til å velge samme hotell❣️

My late mothers rings were stolen from my room by the cleaner. It took 24 hours for them to contact police reception and management had no compassion communication skills or duty of care to help Me. I wouldn't recommend this apartment to anybody the cleaner is still on site very untrustworthy and disrespectful

We so enjoyed our stay here for 7 nights. This is our fourth time here. We had a lovely room, very clean. We had towels changed three times during our stay and cleaned daily. Really friendly reception staff. The pool was pretty much to ourselves mostly, perhaps the time of year. Very peaceful area. Walk to the beach quick and easy as usual. Stunning views from the beach. We shall be back. Thank you.

This "Complex" is an absolute PIG STY!

Rooms are extremely dirty, housekeeping is non existant.

They only change bedding after 7 days! They only change towels after 7 days!

The staff are rude and ignorant, you are shouted at when you ask for something - when i asked for a fan as it was 30+ degrees and the rooms DO NOT have air con, Ala (female receptionist) practically screamed in my face - she was having a coffee on shift with her friend and clearly didn't want to be disturbed!

When asked for clean towels as the housekeeping staff had taken ours and left us with none, I was told that i had to pay 5 euros! I asked for mine back and I was told they had been left in my room, after proving they wasnt, I was repeatedly told that housekeeping change them once a week, had to pay for them eventually!

The shower area is just unreal, cracked tiles, an 80s shower attachment which either burns you or gives you an ice bath!

The bed is some sort of medieval contraption that has numerous broken parts.

Half the plugs don't work, so you're left with having to choose between electrocution or no charging.

I CANNOT STRESS HOW BAD THIS PLACE IS, IM SUPRISED IVE EVEN MADE IT THIS FAR, NEAR DEATH EXPERIENCE

PLEASE PLEASE PLEASE DO NOT STAY HERE, THE ABSOLUTE WORST PLACE IVE EVER STAYED!

STAFF ARE RUDE AND IGNORANT, CLEANING STAFF ARE AS MUCH USE AS A CHOCOLATE FIRE GUARD!

Excellent location. outside space gardens and pool well maintained. Inside apartment quite shabby and not maintained very well dark no fan no brush no tea towel limited cutlery small window would have been nice.

Nice people

For the price, it was ok.
A few faults , but nothing to write on reviews to put people off going here.
Going again , same time this year.
Hospitality was very good , and anything that was of concern was dealt with very quickly .
Both , me and my wife found this stay peaceful and pleasant

So where to begin? We arrived at 10 at night to find the site completely dark. Reception gave us a key and we spent the next 10 minutes looking for our room using a torch from our phone. The room was 206 which of course was over 114, makes complete sense (not)
The room is a step up from a hostel. It’s very basic and badly designed. Some plugs were not working and others were not in a convenient place for a kettle etc. the kitchen is very badly designed. The sink is below the boiler cupboard so you hit your head when you want to wash up. The area by the sink also has a doorstop just where you need to stand to use the sink. There was no washing up liquid provided or hand wash in the bathroom.
The beds were very hard and uncomfortable. We had to ask for a toaster and hairdryer.
There is a small balcony which you access through a door with no handles on it. The table and chairs have seen much better days.
The bathroom is a mess. The shower faces the shower curtain, leaving no room to shower. The shower head falls off every time. We did report this but it was not fixed.
2 of the sockets did not work and one was wobbly. Not safe.
There is nowhere to sit comfortably in the room. The TV is small and the stand it is on gets in the way of moving around the apartment. Why not put it on the wall?
The towels were threadbare. We were given a tea towel which was just an old piece of a towel.
The heater does not keep the place warm.
The grounds look well cared for. The pool was freezing but looked clean. However, there were no toilets near the pool, not great.
The location is 8km from town. Buses run around 4 times a day, but coming back they sometimes don’t turn up. Taxi is 12 euros.
There’s a good supermarket nearby and good restaurants.
The beach is difficult to access, lots of steps. There is a cafe near the beach.

The reception at the hotel was ok, but not that helpful.

Everything was tired and that includes the staff.

We haven't been here since 2018 and were so pleased it was still as quiet and peaceful as it was back then. The staff are friendly and the cleaners were great, even got us a second pillow, without having to ask, when they saw we were using blankets for a pillow. Would highly recommend if you want a peaceful holiday.

Our 3rd visit to Nelio and his team. Nothing is too much trouble for them! Room cleaned very often,maintenance issues dealt with promptly, and reception staff all so very helpful..The staff made you feel relaxed and welcomed at all times. Of course, this was aided by Neptuno bar/cafe opposite, where I happened to see Nelio having his brekky!..Next time Nelio, I will buy you a coffee!
THANKS AGAIN ALL...

Very clean and comfortable apartments. Kitchen is basically equipped with kettle, two electric rings and undercounter fridge with small freezer and the added bonus of a microwave. The apartments are cleaned 5 days per week and towels and bed linen changed once per week. There's also a TV in the rooms and adequate drawers and hanging space for clothes. The bathroom has plenty of hot water and a full size bath with shower above so may be difficult to get into for those with mobility issues. Beds were quite comfortable with one pillow but I'm sure that reception could provide another pillow if required. We were in a ground floor apartment and there was a patio area with a table and two chairs. The outside areas are very clean and tidy and there's a supermarket and a good choice of restaurants, snack bars, tobacconist and touristy shops within a few minutes walk. The beach is approximately 10-15 minute walk away and the only minus is that you have to reach it by lots of steps but there are plenty of benches to rest on should you need too. The only noise we heard all week was on a Saturday evening when one of the larger hotels played music until the early hours - however it was quite a windy evening so the sound may have been carried more than usual. We would definitely have no hesitation in booking here again and already planning our next trip.

Externally pleasing, unfortunately rooms left a lot to be desired; dated & dirty: the plumbing very basic with no “traps” on basin/bath/ kitchen sink allowing sewer smells back into the rooms, also bath very slow to empty, so using the shower wasn’t he best. Housekeeping basic & minimal. Kitchenette not really usable, Hot plate had no regulo markings, no working surface, kettle & microwave were in the main part of the small bedroom, the beds were uncomfortable,blankets looked like they’d come from the Army surplus store, only one pillow each supplied.
Plus point was the balcony of the room (200) was a real sun trap, close to the beach & local facilities.