Herald Suites

Hotels
8.2 (420 reviews)
2168 Don Chino Roces Avenue , Manila , ph

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean hotel
Cons:
Issues with room size and amenities
Noise levels from outside

Categories

Cleanliness
7.55
Several reviews mentioned issues like soggy bed linen and no sound isolation, indicating concerns.
Service
9.05
Many reviews praise the staff as friendly and helpful, especially in difficult circumstances.
Location
8.55
Proximity to restaurants and shops was appreciated, deemed convenient for guests.
Room Quality
8.05
Rooms varied, with some being dated, but overall comfort was noted.
Amenities
8.05
Amenities such as the rooftop terrace and breakfast options were well-received.
Value for Money
8.05
Mixed feedback on whether the cost related well to the experience, especially regarding breakfast charges for children.
Food and Beverage
8.05
Breakfast was praised but faced complaints about noise and isolation.
Overall Experience
8.25
Overall guest experience was positive despite some concerns and mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Prime Location in Makati's Financial District
Herald Suites, ideally situated in the heart of Makati's financial district, offers convenient access to Ayala and Greenbelt Commercial Center, making it the perfect choice for business and leisure travelers alike.

Modern Amenities and Services
The hotel boasts 3 dining options, free Wi-Fi, IDD telephone lines, a minibar, and cable television in every room, ensuring a comfortable stay for guests. Additionally, laundry services, a business centre, and meeting room are available for added convenience.

Culinary Delights and Nearby Attractions
Indulge in delectable sandwiches and salads at Coca Café, or savor authentic Japanese cuisine at Hatsu Hana Tei Japanese Restaurant. With proximity to Little Tokyo, Rockwell Complex, and an easy 20-minute drive to Ninoy Aquino Airport, Herald Suites offers a perfect blend of comfort and accessibility.

Book your stay at Herald Suites now for a memorable experience!

Important information:

Please note that the property offers pick-up transfer from Ninoy Aquino International Airport. Guests are kindly requested to inform the property of their flight details in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Private car transfer costs PHP 1,600 while a private van transfer costs PHP 2,000. All transportation charges must be paid directly to the hotel.

Please note that the property does not accept the use of third-party credit cards. Credit card holder must be one of the staying guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ₱ 1,292 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 420 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
A
avi • couple • il
9
Cons:

איטרנט והמיזרון חובה אבל חובה להחליף חדר 703

2026-05-27 • via Nuitee
A
avi • couple • il
9
Cons:

אינטרנט גרוע

2026-05-26 • via Nuitee
Z
Zeny • couple • ph
10
My stay at Herald Suites was truly enjoyable and relaxing. The hotel has a timeless charm, a quiet atmosphere, and all t
Pros:

I instantly fell in love with the lobby’s timeless design. The space felt warm, quiet, and comfortable - making it a perfect staycation destination.

Cons:

No complaints at all. The staff were very nice, accommodating, and always helpful. The first room assigned to us had a malfunctioning air conditioner, and they immediately transferred us to another room instead of making us wait while they tried to fix it. We really appreciated how quickly they handled the situation. Special thanks as well to Ms. Marilen, the Executive Housekeeper, for making sure we were comfortable and well taken care of throughout our stay.

2026-05-26 • via Nuitee
C
Clara • couple • fr
8
Pros:

Le personnel est très agréable, les chambres sont propres avec tous les équipements nécessaires. De plus, l’emplacement de l’hôtel est très bien.

Cons:

Le petit déjeuner (compris dans le tarif avec la chambre) est un petit peu limité en termes de choix et pas exceptionnel, même s’il reste correct.

2026-05-24 • via Nuitee
A
avi • couple • il
10
2026-05-24 • via Nuitee
B
Bledar • solo_traveller • tr
6
2026-05-19 • via Nuitee
T
Tony • couple • ph
10
2026-05-16 • via Nuitee
N
Nang Azarias • solo_traveller • jp
7
Pros:

Great value for money!

2026-05-16 • via Nuitee
J
jinjun • couple • cn
9
性价比较高
Pros:

地点很好，周围环境好，餐饮店很多。员工服务主动热情。早餐也很好。

Cons:

房间的窗式空调噪音太大。

2026-05-13 • via Nuitee
S
Sabrina • couple • fr
10
Superbe !
Pros:

Superbe, autant par l’ accueil chaleureux que par l’architecture de cet hôtel au style colonial. Rien ne manquait dans la chambre. Personnel très aimable!

Cons:

Rien

2026-05-11 • via Nuitee
A
Alik • family_with_children • il
8
Pros:

Very friendly and helpful staff.

Cons:

A bit old style building and laking a comfortable chair in the room.

2026-05-05 • via Nuitee
N
Nathalie • family_with_children • fr
7
Bof
Pros:

L’emplacement, l’accueil et le pdj

Cons:

Le matelas : ressorts du matelas ressortaient, douleurs au dos et bassin. Une horreur
La climatisation très bruyante et la lampe au plafond verte qui clignote toute la nuit.

2026-04-25 • via Nuitee
A
Andreas • couple • de
9
2026-04-22 • via Nuitee
T
Todd • solo_traveller • ca
8
2026-04-22 • via Nuitee
O
Orestis • solo_traveller • gr
10
Very friendly and helpful staff.
Pros:

The interior design

Cons:

Nothing

2026-04-19 • via Nuitee
O
Oskar • solo_traveller • ae
1
2026-04-19 • via Nuitee
O
olivier • couple • fr
10
Tres bien
Pros:

Le cadre ancien et historique magnifique

Cons:

Chambre exiguë

2026-04-08 • via Nuitee
D
David • couple • de
5
Pros:

Sehr freundliches Personal.

Cons:

Der Geruch und die Bettdecke hatte leider Flecken.

2026-03-31 • via Nuitee
H
huff • solo_traveller • us
9
Pros:

Nice, clean and spacious room

2026-03-29 • via Nuitee
K
Kimoto • solo_traveller • jp
8
Pros:

The hotel is a good location, close to Makati center, and accessible to the airport. The staff are always kind. You can expect a hot-water shower, which is otherwise not normal in Manila.

Cons:

I could not find any complaints I need to give. But some rooms have a week WiFi signal, which might be crucial for many tourists.

2026-03-13 • via Nuitee