Hotel Emerald

Hotels
8 (438 reviews)
31 Challis Avenue, Potts Point , Sydney , au

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Express check-in/check-out
Tour desk
Golf course
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good value for money
Cons:
Small bathrooms
Limited amenities
Occasional cleanliness issues

Categories

Cleanliness
7.96
Clean rooms were mentioned, but some reviews noted issues like finding a cockroach.
Service
8.43
Staff were consistently praised for their helpfulness and friendliness.
Location
8.47
The location received positive comments, highlighting its convenience and proximity to attractions.
Room Quality
7.42
Rooms described as small and some issues with specifics like window views and bathrooms.
Amenities
7.45
Limited amenities were noted, such as no elevator and shared washrooms.
Value for Money
8.41
Overall perceived as good value for budget travelers.
Food and Beverage
7.96
No specific mentions, taken as standard quality for this hotel tier.
Overall Experience
7.93
Overall experience considered good with some minor compromises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:32

Property Description

Charming 1929 Property in Vibrant Potts Point Neighborhood

About the Area:
Immerse yourself in the vibrant neighborhood of Potts Point, known for its quality cafes, restaurants, and local markets. Explore unique boutiques and vintage stores, and don't miss the Saturday market for delicious finds.

Exploring Sydney from The Maisonette:
Conveniently located near Sydney Harbour and the Royal Botanical Gardens, our property offers easy access to iconic landmarks like the Opera House and stunning beaches. Let our central location be your gateway to all that Sydney has to offer.

About the Property:
Step back in time at The Maisonette, where cozy rooms styled with a touch of 1929 charm await you. Our affordable accommodation caters to independent travelers, with a friendly team ready to assist you during your stay.

Book now to experience the timeless allure of The Maisonette in Potts Point!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The property is located in a building with no elevator.

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 438 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
M
Myrah • solo_traveller • pg
10
Exceptional
Pros:

The location. Convenient to go anywhere within the city.

Cons:

Street is dark at night. Apart from that I would revisit or recommend to anyone.

2026-07-25 • via Nuitee
M
Mooi Leng • family_with_children • au
8
Overall it's not bad.
Cons:

Simple and nice

2026-07-20 • via Nuitee
J
Jai • solo_traveller • au
8
2026-07-19 • via Nuitee
L
lo • solo_traveller • ie
10
Pros:

Fabulous location!

2026-07-17 • via Nuitee
D
David • couple • au
9
I will be back. Helped me with late check in. Then supported my late check out too
Pros:

Clean, simple and very helpful with my late check out

Cons:

Nothing

2026-07-17 • via Nuitee
M
Mariia • couple • ru
10
Pros:

Чисто, уютно, удобное месторасположение, тихо. Есть позднее заселение.

Cons:

-

2026-07-05 • via Nuitee
C
Cindy • couple • au
10
2026-06-29 • via Nuitee
N
nguyen • solo_traveller • au
8
2026-06-26 • via Nuitee
T
Thomas • solo_traveller • au
10
Pros:

comfy

Cons:

no kettle

2026-06-22 • via Nuitee
A
Abdulrahman • solo_traveller • au
7
2026-06-13 • via Nuitee
M
Martijn • solo_traveller • nl
8
2026-06-12 • via Nuitee
T
Tom • solo_traveller • au
10
Loved it, great for a short stay
Pros:

Great location, friendly staff, lovely room

Cons:

A lot of sets of stairs to take suitcases up and down

2026-03-10 • via Nuitee
M
Molly • solo_traveller • au
9
2026-03-10 • via Nuitee
A
Alex • solo_traveller • au
6
2026-03-01 • via Nuitee
M
Melanie • couple • au
8
Lovely
Pros:

All it

Cons:

Stairs

2026-02-28 • via Nuitee
D
Daniel • family_with_children • au
8
Great location, fantastic value for money overall. Friendly and helpful staff.
Pros:

Small room but clean and comfortable. Much quieter than I anticipated it would be. In the quiet end of Potts Point, nice corner bar next door.

Cons:

Twin room was quite squashy but doable. Beds were a little soft. 10am checkout.

2026-02-26 • via Nuitee
彩彤 • solo_traveller • tw
9
Pros:

A nice neighborhood with lots of cafe/restaurants. Only 10 minutes walk to King Cross stations plus 20 minutes walk to Botanic Garden which got really nice views of Opera House.
And the share toilet was very clean!

2026-02-26 • via Nuitee
S
Susan • solo_traveller • au
9
2026-02-24 • via Nuitee
K
Kathryn • family_with_children • au
8
lovely location and awesome base in Sydney.
Pros:

we love the urban and street appeal of this location- with great restaurants and cafes locally. easy walking to opera house (not so great if you don't like steps). Also we stayed on the 3rd floor of maisonettes - there's no lift - so ask for a lower level if you have mobility issues. lovely staff and great value for money.

2026-02-24 • via Nuitee
A
Adrian • solo_traveller • au
5
2026-02-24 • via Nuitee